Exam 8: Workplace Stress and Aggression: Part B

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The broad categories of aggressive workplace behavior include all of the following except:

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A

In a review of a number of studies of the incidents of sexual harassment in the United States,it was reported that ____ of the women respondents report having experienced sexual harassment at work.

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Costs to the organization associated with stress-related disease include all of the following except:

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D

The psychological disorder brought on by traumatic experiences such as acts of violence and terrorism is called

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____ is repeated and unreasonable behavior directed toward an employee or group of employees that creates a risk to health and safety.

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According to the Communication Competency Workplace Incivility: How Not to Communicate,why did Lucy quit her job:

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The second level of behavior on the violence continuum of the harm model of aggression is:

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Individuals who engage in workplace violence at the rage and mayhem levels frequently exhibit clear observable warning signs,including all of the following except:

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Interpersonal relations in the organization typically influence the level of stress experienced by employees through:

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All of the following are among the factors that determine whether an individual experiences stress except:

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Briefly identify and explain the relationship between the various approaches available for stress management.

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Which of the following aspects of the Type A personality are strongly related to stress reactions and heart disease?

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According to the Change Competency: Ortho-Clinical Diagnostics Wellness Program,the firm's wellness program includes all of the following except:

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What is a wellness program? Why might an organization be motivated to institute wellness programs?

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Discuss the three major types of workplace aggression - bullying,sexual harassment,and violence -and the recommendations for preventing them.

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Which of the following may be a component of a stress management practices targeted at perceptions and experiences of stress and outcomes of stress?

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Josh has been experiencing bullying at his workplace.His co-worker Betty continuously interrupts him when they are speaking and working,she flaunts her status in the organization to him,and others have told Josh that she talks about him behind his back.He has asked her to stop.When he told other coworkers about the situation,they said she treats them similarly.He and his coworkers decided to keep a diary of bullying incidents.His next step should be to:

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All of the following are suggested to prevent violence in the workplace except:

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The capacity of the human body to respond to stress is:

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____ describes a situation in which work demands exceed the capacity of a manager or employee to meet all of them.

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