Question 1

More than 16 percent of the Fortune 1000 companies use skill-based pay programs to motivate employees.

Accepted Answer

A) True 
 B)False  True

Question 2

If a manager assigns goals to an employee without that individual's involvement,his or her performance will likely be worse than if no goals were set at all.

Accepted Answer

A) True 
 B)False  False

Question 3

Disadvantages of skill-based pay include all of the following except:

Accepted Answer

A)  employees must trust management in order for the program to succeed 
B)  it tends to produce high pay rates 
C)  it requires a large investment in training and lost production time 
D)  topping out 
A)  employees must trust management in order for the program to succeed 
B)  it tends to produce high pay rates 
C)  it requires a large investment in training and lost production time 
D)  topping out A

Question 4

The reward system that results from interactions between people is:

Accepted Answer

A)  flexible benefit plans 
B)  skill-based pay plans 
C)  banking time off plans 
D)  informal rewards 
A)  flexible benefit plans 
B)  skill-based pay plans 
C)  banking time off plans 
D)  informal rewards

Question 5

Seiko Instruments reward's plan is an example of a(n):

Accepted Answer

A)  profit-sharing program 
B)  skill-based pay plan 
C)  informal rewards 
D)  flexible benefits plan 
A)  profit-sharing program 
B)  skill-based pay plan 
C)  informal rewards 
D)  flexible benefits plan

Question 6

____ is an individual's determination to reach a goal,regardless of whether the goal was set by that person or someone else.

Accepted Answer

A)  Goal clarity 
B)  Goal persistence 
C)  Goal commitment 
D)  Achievement motivation 
A)  Goal clarity 
B)  Goal persistence 
C)  Goal commitment 
D)  Achievement motivation

Question 7

____ of the Fortune 1000 companies use skill-based pay systems to motivate employees.

Accepted Answer

A)  More than 16 percent 
B)  About 40 percent 
C)  About 60 percent 
D)  About 85 percent 
A)  More than 16 percent 
B)  About 40 percent 
C)  About 60 percent 
D)  About 85 percent

Question 8

Situational constraints can make goal attainment difficult.One of the primary roles of a manager is to ensure that employees have the resources necessary to attain their goals.

Accepted Answer

A) True 
 B)False

Question 9

Profit-sharing programs are useful because individuals and teams have an important role in overall organizational performance.

Accepted Answer

A) True 
 B)False

Question 10

____ refers to a device to assess the extent to which a goal is accomplished.

Accepted Answer

A)  Attainable 
B)  Measurable 
C)  Realistic 
D)  Timebound 
A)  Attainable 
B)  Measurable 
C)  Realistic 
D)  Timebound

Question 11

According to the Across Cultures Competency: Hewlett-Packard,Bonnie Nixon-Gardiner ensures that her Chinese suppliers do not have sexual harassment and safety abuses by calling each factory unannounced and asking questions.

Accepted Answer

A) True 
 B)False

Question 12

The advantages for setting ethical goals include all of the following except:

Accepted Answer

A)  avoids inconsistencies in decision making 
B)  avoids uncertainties among employees about what is right and wrong 
C)  to avoid inconsistencies in decision making caused by an organizational reward
System that appears to reward unethical behavior 
D)  all of these are advantages to setting ethical goals 
A)  avoids inconsistencies in decision making 
B)  avoids uncertainties among employees about what is right and wrong 
C)  to avoid inconsistencies in decision making caused by an organizational reward
System that appears to reward unethical behavior 
D)  all of these are advantages to setting ethical goals

Question 13

To reduce failure when using a profit-sharing plan,you should do which of the following?

Accepted Answer

A)  Involve line managers and employees in the program's creation to ensure their
Support. 
B)  Set clear goals for the program 
C)  Ensure that the employees understand the metrics that the program is measuring. 
D)  all of these 
A)  Involve line managers and employees in the program's creation to ensure their
Support. 
B)  Set clear goals for the program 
C)  Ensure that the employees understand the metrics that the program is measuring. 
D)  all of these

Question 14

Skill-based pay programs are based on the number and level of job-related skills that an employee has learned.

Accepted Answer

A) True 
 B)False

Question 15

Management by Objectives uses goal ____ and goal ____ as its foundation for motivating employees.

Accepted Answer

A)  clarity;challenge 
B)  responsiveness;clarity 
C)  difficulty;clarity 
D)  self-efficacy;difficulty 
A)  clarity;challenge 
B)  responsiveness;clarity 
C)  difficulty;clarity 
D)  self-efficacy;difficulty

Question 16

Which of the following reward systems are particularly likely to be used in high-performance work environments?

Accepted Answer

A)  flexible benefits 
B)  informal reward programs 
C)  skill-based pay 
D)  all of these are likely to be used in high-performance work environments 
A)  flexible benefits 
B)  informal reward programs 
C)  skill-based pay 
D)  all of these are likely to be used in high-performance work environments

Question 17

An individual's self-efficacy is independent of the task.

Accepted Answer

A) True 
 B)False

Question 18

Mushka is the owner of a convenience store.As he begins to implement a new reward system to improve employee motivation,he realized that although employee turnover is high,there is a consensus on work goals and managers can measure performance objectively.Mushka should recommend what type of reward system?

Accepted Answer

A)  flexible benefit plan 
B)  profit-sharing program 
C)  skill-based pay 
D)  all of these are good choices for the business 
A)  flexible benefit plan 
B)  profit-sharing program 
C)  skill-based pay 
D)  all of these are good choices for the business

Question 19

Goals usually ____ role clarity.

Accepted Answer

A)  decrease 
B)  increase 
C)  either increase or decrease 
D)  have no impact on 
A)  decrease 
B)  increase 
C)  either increase or decrease 
D)  have no impact on

Question 20

For MBO to be effective,subordinates and superiors need to define and focus on:

Accepted Answer

A)  procedures 
B)  rules 
C)  goals 
D)  activities 
A)  procedures 
B)  rules 
C)  goals 
D)  activities

Exam 7: Motivation: Goal Setting and Reward Programs

More than 16 percent of the Fortune 1000 companies use skill-based pay programs to motivate employees.

If a manager assigns goals to an employee without that individual's involvement,his or her performance will likely be worse than if no goals were set at all.

Disadvantages of skill-based pay include all of the following except:

The reward system that results from interactions between people is:

Seiko Instruments reward's plan is an example of a(n):

____ is an individual's determination to reach a goal,regardless of whether the goal was set by that person or someone else.

____ of the Fortune 1000 companies use skill-based pay systems to motivate employees.

Situational constraints can make goal attainment difficult.One of the primary roles of a manager is to ensure that employees have the resources necessary to attain their goals.

Profit-sharing programs are useful because individuals and teams have an important role in overall organizational performance.

____ refers to a device to assess the extent to which a goal is accomplished.

According to the Across Cultures Competency: Hewlett-Packard,Bonnie Nixon-Gardiner ensures that her Chinese suppliers do not have sexual harassment and safety abuses by calling each factory unannounced and asking questions.

The advantages for setting ethical goals include all of the following except:

To reduce failure when using a profit-sharing plan,you should do which of the following?

Skill-based pay programs are based on the number and level of job-related skills that an employee has learned.

Management by Objectives uses goal ____ and goal ____ as its foundation for motivating employees.

Which of the following reward systems are particularly likely to be used in high-performance work environments?

An individual's self-efficacy is independent of the task.

Goals usually ____ role clarity.

For MBO to be effective,subordinates and superiors need to define and focus on:

Learning About Organizational Behavior

Individual and Organizational Ethics

Understanding Individual Differences: Part A

Understanding Individual Differences: Part B

Perceptions and Attributions

Learning Concepts to Improve Performance: Part A

Learning Concepts to Improve Performance: Part B

Motivating Employees

Workplace Stress and Aggression: Part A

Workplace Stress and Aggression: Part B

Interpersonal Communication in Organizations: Part A

Interpersonal Communication in Organizations: Part B

Leadership Effectiveness: Foundations

Leadership Effectiveness: New Perspectives

Developing and Leading Teams: Part A

Developing and Leading Teams: Part B

Managing Conflict and Negotiating Effectively

Managerial Decision Making

Organization Design

Cultivating Organizational Culture

Managing Organizational Change

Filters

Management by Objectives uses goal and goal as its foundation for motivating employees.