Question 1

What should be included in the objectives of a developmental plan? What are the characteristics of good plan objectives?

Accepted Answer

The objectives of a developmental plan s

Question 2

Because 360-degree feedback systems gather feedback from multiple sources,there is a decreased chance of ______________ in the identification of employees' weaknesses.

Accepted Answer

A) truth 
B) accuracy 
C) biases 
D) leniency 
A) truth 
B) accuracy 
C) biases 
D) leniency

Question 3

Which of the following is characteristic of a good 360-degree feedback system?

Accepted Answer

A) There is anonymity. 
B) Every employee must rate every other employee. 
C) Raters provide information beyond simple ratings. 
D) A and C are correct. 
A) There is anonymity. 
B) Every employee must rate every other employee. 
C) Raters provide information beyond simple ratings. 
D) A and C are correct.

Question 4

If there are no promotion opportunities available in an organization,then it should not be written into developmental plans for its employees.

Accepted Answer

A) True 
 B)False

Question 5

The overall objective of a developmental plan is to encourage continuous learning,performance improvement,and personal growth.

Accepted Answer

A) True 
 B)False

Question 6

___________ is/are a developmental process that consists of a one-on-one relationship between a senior mentor)and junior protégé)employee.

Accepted Answer

A) Job rotation 
B) Self-guided reading 
C) Mentoring 
D) Temporary assignments 
A) Job rotation 
B) Self-guided reading 
C) Mentoring 
D) Temporary assignments

Question 7

One of the goals of a feedforward interview is to:

Accepted Answer

A) Provide an in-depth analysis of the employee's weaknesses. 
B) Set future goals and objectives. 
C) Understand the skills that individuals have that allow them to perform well. 
D) Think about ways that the employee can improve upon his/her weaknesses. 
A) Provide an in-depth analysis of the employee's weaknesses. 
B) Set future goals and objectives. 
C) Understand the skills that individuals have that allow them to perform well. 
D) Think about ways that the employee can improve upon his/her weaknesses.

Question 8

Three-hundred-sixty-degree feedback systems where the feedback is anonymous are more likely to be successful.

Accepted Answer

A) True 
 B)False

Question 9

Why are the three steps of the feedforward interview important?

Accepted Answer

Extrapolating the past into the future i

Question 10

What is the direct supervisor's role in the creation of a developmental plan?

Accepted Answer

The direct supervisor has the following

Question 11

Raters in successful 360-degree feedback systems receive ___________ and __________.

Accepted Answer

A) compensation;training 
B) training;room to include comments 
C) room to include comments;interpretation of results 
D) none of the above 
A) compensation;training 
B) training;room to include comments 
C) room to include comments;interpretation of results 
D) none of the above

Question 12

How does a 360-degree feedback system help employees take control of their own careers?

Accepted Answer

A) It allows employees to choose raters who will give them high ratings. 
B) It allows employees to gain a realistic assessment of where to go with their careers. 
C) It allows employees to see which coworkers are friends and which are not. 
D) It allows employees to form alliances with high raters and avoid low raters. 
A) It allows employees to choose raters who will give them high ratings. 
B) It allows employees to gain a realistic assessment of where to go with their careers. 
C) It allows employees to see which coworkers are friends and which are not. 
D) It allows employees to form alliances with high raters and avoid low raters.

Question 13

Is the developmental plan dictated by the needs of the employee or of the organization? Explain.

Accepted Answer

The needs of both the employee

Question 14

Developmental plans should keep the needs of both the organization and the employee in mind.

Accepted Answer

A) True 
 B)False

Question 15

One risk of 360-degree feedback systems is that raters may become overloaded with forms to complete.

Accepted Answer

A) True 
 B)False

Question 16

A gap analysis is conducted examining the areas for which there are large discrepancies between __________ and ______________.

Accepted Answer

A) self-perceptions;perceptions of others 
B) peer perceptions;supervisor perceptions 
C) subordinate perceptions;supervisor perceptions 
D) None of the above 
A) self-perceptions;perceptions of others 
B) peer perceptions;supervisor perceptions 
C) subordinate perceptions;supervisor perceptions 
D) None of the above

Question 17

Developmental activities include:

Accepted Answer

A) On-the-job training 
B) Courses 
C) Job rotation 
D) All of the above 
A) On-the-job training 
B) Courses 
C) Job rotation 
D) All of the above

Question 18

Which of the following questions should be answered to determine if an organization is prepared to implement a 360-degree feedback system:

Accepted Answer

A) Does the organization value input and participation in decision making? 
B) Is cooperation evident among employees from different units or departments? 
C) Is there little or no fear of speaking up? 
D) All of the above 
A) Does the organization value input and participation in decision making? 
B) Is cooperation evident among employees from different units or departments? 
C) Is there little or no fear of speaking up? 
D) All of the above

Question 19

A 360-degree feedback system is less effective for an individual who perceives a need to change.

Accepted Answer

A) True 
 B)False

Question 20

In using 360-degree feedback systems,what can be done to ensure that employees accept the results?

Accepted Answer

A) Ensure that the employee is allowed to select at least some raters that will provide feedback. 
B) Ensure that everyone whom the employee has interacted with in any way provides feedback. 
C) Ensure that only clients who were happy with the employee's performance are selected to provide feedback. 
D) Ensure that the supervisor responds to any negative feedback with a defense of the employee. 
A) Ensure that the employee is allowed to select at least some raters that will provide feedback. 
B) Ensure that everyone whom the employee has interacted with in any way provides feedback. 
C) Ensure that only clients who were happy with the employee's performance are selected to provide feedback. 
D) Ensure that the supervisor responds to any negative feedback with a defense of the employee.

What should be included in the objectives of a developmental plan? What are the characteristics of good plan objectives?

Because 360-degree feedback systems gather feedback from multiple sources,there is a decreased chance of ______________ in the identification of employees' weaknesses.

Which of the following is characteristic of a good 360-degree feedback system?

If there are no promotion opportunities available in an organization,then it should not be written into developmental plans for its employees.

The overall objective of a developmental plan is to encourage continuous learning,performance improvement,and personal growth.

___________ is/are a developmental process that consists of a one-on-one relationship between a senior mentor)and junior protégé)employee.

One of the goals of a feedforward interview is to:

Three-hundred-sixty-degree feedback systems where the feedback is anonymous are more likely to be successful.

Why are the three steps of the feedforward interview important?

What is the direct supervisor's role in the creation of a developmental plan?

Raters in successful 360-degree feedback systems receive _ and .

How does a 360-degree feedback system help employees take control of their own careers?

Is the developmental plan dictated by the needs of the employee or of the organization? Explain.

Developmental plans should keep the needs of both the organization and the employee in mind.

One risk of 360-degree feedback systems is that raters may become overloaded with forms to complete.

A gap analysis is conducted examining the areas for which there are large discrepancies between and ____.

Developmental activities include:

Which of the following questions should be answered to determine if an organization is prepared to implement a 360-degree feedback system:

A 360-degree feedback system is less effective for an individual who perceives a need to change.

In using 360-degree feedback systems,what can be done to ensure that employees accept the results?

Performance Management and Reward Systems in Context

Performance Management Process

Performance Management and Strategic Planning

Defining Performance and Choosing a Measurement Approach

Measuring Results and Behaviors

Gathering Performance Information

Implementing a Performance Management System

Performance Management Skills

Reward Systems and Legal Issues

Managing Team Performance

Filters

Exam 8: Performance Management and Employee Development

What should be included in the objectives of a developmental plan? What are the characteristics of good plan objectives?

Because 360-degree feedback systems gather feedback from multiple sources,there is a decreased chance of ______________ in the identification of employees' weaknesses.

Which of the following is characteristic of a good 360-degree feedback system?

If there are no promotion opportunities available in an organization,then it should not be written into developmental plans for its employees.

The overall objective of a developmental plan is to encourage continuous learning,performance improvement,and personal growth.

___________ is/are a developmental process that consists of a one-on-one relationship between a senior mentor)and junior protégé)employee.

One of the goals of a feedforward interview is to:

Three-hundred-sixty-degree feedback systems where the feedback is anonymous are more likely to be successful.

Why are the three steps of the feedforward interview important?

What is the direct supervisor's role in the creation of a developmental plan?

Raters in successful 360-degree feedback systems receive ___________ and __________.

How does a 360-degree feedback system help employees take control of their own careers?

Is the developmental plan dictated by the needs of the employee or of the organization? Explain.

Developmental plans should keep the needs of both the organization and the employee in mind.

One risk of 360-degree feedback systems is that raters may become overloaded with forms to complete.

A gap analysis is conducted examining the areas for which there are large discrepancies between __________ and ______________.

Developmental activities include:

Which of the following questions should be answered to determine if an organization is prepared to implement a 360-degree feedback system:

A 360-degree feedback system is less effective for an individual who perceives a need to change.

In using 360-degree feedback systems,what can be done to ensure that employees accept the results?

Performance Management and Reward Systems in Context

Performance Management Process

Performance Management and Strategic Planning

Defining Performance and Choosing a Measurement Approach

Measuring Results and Behaviors

Gathering Performance Information

Implementing a Performance Management System

Performance Management Skills

Reward Systems and Legal Issues

Managing Team Performance

Filters

Raters in successful 360-degree feedback systems receive _ and .

A gap analysis is conducted examining the areas for which there are large discrepancies between and ____.