Question 1

Competencies are composed of which of the following?

Accepted Answer

A) Knowledge 
B) Abilities 
C) Skills 
D) All of the above 
A) Knowledge 
B) Abilities 
C) Skills 
D) All of the above

Question 2

Define and distinguish between accountabilities,objectives,and standards.Describe the critical steps in adopting a results approach to measuring performance.

Accepted Answer

Key accountabilities are broad areas of

Question 3

The use of _________________ ensure that the response categories are clearly defined,that interpretation of the rating by an outside party is clear,and that the supervisor and employee also understand the rating.

Accepted Answer

A) essays 
B) graphic rating scales 
C) critical incidents 
D) all of the above 
A) essays 
B) graphic rating scales 
C) critical incidents 
D) all of the above

Question 4

All of the following are disadvantages of comparative systems EXCEPT:

Accepted Answer

A) Competitive behaviors may become a problem 
B) Relative distance between employees' performance is unclear 
C) Higher risk of leniency,severity,and central tendency biases 
D) Risk of legal issues 
A) Competitive behaviors may become a problem 
B) Relative distance between employees' performance is unclear 
C) Higher risk of leniency,severity,and central tendency biases 
D) Risk of legal issues

Question 5

Characteristics of good objectives include all of the following EXCEPT:

Accepted Answer

A) Specific and clear 
B) Spontaneous 
C) Challenging 
D) Bound by time 
A) Specific and clear 
B) Spontaneous 
C) Challenging 
D) Bound by time

Question 6

Behaviorally Anchored Rating Scales BARS)include graphic rating scales that use critical incidents as anchors.

Accepted Answer

A) True 
 B)False

Question 7

List the characteristics of good objectives.

Accepted Answer

Good objectives have the follo

Question 8

Use of essays,critical incidents,and graphic rating scales would be most appropriate in an______________ system of evaluating competencies.

Accepted Answer

A) declarative 
B) absolute 
C) projective 
D) comparative 
A) declarative 
B) absolute 
C) projective 
D) comparative

Question 9

________________ systems base the measurement on comparing employees with a prespecified performance standard.

Accepted Answer

A) Comparative 
B) Subjective 
C) Absolute 
D) Results 
A) Comparative 
B) Subjective 
C) Absolute 
D) Results

Question 10

Discuss the three aspects of specific objectives that can be used to judge the extent to which an objective has been achieved.

Accepted Answer

When judging the extent to which an obje

Question 11

Explain the difference between absolute and comparative systems.What are the
advantages and disadvantages to each type of system?

Accepted Answer

Comparative systems base the measurement

Question 12

Explain why accountabilities are determined.

Accepted Answer

Accountabilities are determine

Question 13

To understand the extent to which an employee possesses a competency,we
measure indicators.Explain the term indicator.

Accepted Answer

An indicator is an observable

Question 14

The relative percentile method is a type of absolute performance measurement system.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following characteristics can be used to judge the extent to which an objective has been achieved?

Accepted Answer

A) Quality 
B) Quantity 
C) Time 
D) All of the above 
A) Quality 
B) Quantity 
C) Time 
D) All of the above

Question 16

Comparative performance measurement systems are better than absolute systems at controlling for several rater biases and errors.

Accepted Answer

A) True 
 B)False

Question 17

Gathering reports of situations in which employees performed behaviors that were especially effective or ineffective in accomplishing their jobs is an example of __________________________________.

Accepted Answer

A) a critical incident approach 
B) an essay approach 
C) a comparative approach 
D) a direct report approach 
A) a critical incident approach 
B) an essay approach 
C) a comparative approach 
D) a direct report approach

Question 18

________________ are measurable clusters of KSAs that are critical in determining how results will be achieved.

Accepted Answer

A) Objectives 
B) Competencies 
C) Performance standards 
D) None of the above 
A) Objectives 
B) Competencies 
C) Performance standards 
D) None of the above

Question 19

When supervisors select in orderthe best performer,then the worst performer,then the second best performer,then the second worst performer,and so forth,alternating between top and bottom until the list is completed and they meet in the middle,they are using which measurement method?

Accepted Answer

A) Paired comparisons 
B) Alternation rank order 
C) Random assignment 
D) Relative distance 
A) Paired comparisons 
B) Alternation rank order 
C) Random assignment 
D) Relative distance

Question 20

After determining the accountabilities of a particular job,the next step in measuring results is to determine specific objectives.

Accepted Answer

A) True 
 B)False

Competencies are composed of which of the following?

Define and distinguish between accountabilities,objectives,and standards.Describe the critical steps in adopting a results approach to measuring performance.

The use of _________________ ensure that the response categories are clearly defined,that interpretation of the rating by an outside party is clear,and that the supervisor and employee also understand the rating.

All of the following are disadvantages of comparative systems EXCEPT:

Characteristics of good objectives include all of the following EXCEPT:

Behaviorally Anchored Rating Scales BARS)include graphic rating scales that use critical incidents as anchors.

List the characteristics of good objectives.

Use of essays,critical incidents,and graphic rating scales would be most appropriate in an______________ system of evaluating competencies.

________________ systems base the measurement on comparing employees with a prespecified performance standard.

Discuss the three aspects of specific objectives that can be used to judge the extent to which an objective has been achieved.

Explain the difference between absolute and comparative systems.What are the advantages and disadvantages to each type of system?

Explain why accountabilities are determined.

To understand the extent to which an employee possesses a competency,we measure indicators.Explain the term indicator.

The relative percentile method is a type of absolute performance measurement system.

Which of the following characteristics can be used to judge the extent to which an objective has been achieved?

Comparative performance measurement systems are better than absolute systems at controlling for several rater biases and errors.

Gathering reports of situations in which employees performed behaviors that were especially effective or ineffective in accomplishing their jobs is an example of __________________________________.

________________ are measurable clusters of KSAs that are critical in determining how results will be achieved.

When supervisors select in orderthe best performer,then the worst performer,then the second best performer,then the second worst performer,and so forth,alternating between top and bottom until the list is completed and they meet in the middle,they are using which measurement method?

After determining the accountabilities of a particular job,the next step in measuring results is to determine specific objectives.

Performance Management and Reward Systems in Context

Performance Management Process

Performance Management and Strategic Planning

Defining Performance and Choosing a Measurement Approach

Gathering Performance Information

Implementing a Performance Management System

Performance Management and Employee Development

Performance Management Skills

Reward Systems and Legal Issues

Managing Team Performance

Filters

Exam 5: Measuring Results and Behaviors

Competencies are composed of which of the following?

Define and distinguish between accountabilities,objectives,and standards.Describe the critical steps in adopting a results approach to measuring performance.

The use of _________________ ensure that the response categories are clearly defined,that interpretation of the rating by an outside party is clear,and that the supervisor and employee also understand the rating.

All of the following are disadvantages of comparative systems EXCEPT:

Characteristics of good objectives include all of the following EXCEPT:

Behaviorally Anchored Rating Scales BARS)include graphic rating scales that use critical incidents as anchors.

List the characteristics of good objectives.

Use of essays,critical incidents,and graphic rating scales would be most appropriate in an______________ system of evaluating competencies.

________________ systems base the measurement on comparing employees with a prespecified performance standard.

Discuss the three aspects of specific objectives that can be used to judge the extent to which an objective has been achieved.

Explain the difference between absolute and comparative systems.What are the advantages and disadvantages to each type of system?

Explain why accountabilities are determined.

To understand the extent to which an employee possesses a competency,we measure indicators.Explain the term indicator.

The relative percentile method is a type of absolute performance measurement system.

Which of the following characteristics can be used to judge the extent to which an objective has been achieved?

Comparative performance measurement systems are better than absolute systems at controlling for several rater biases and errors.

Gathering reports of situations in which employees performed behaviors that were especially effective or ineffective in accomplishing their jobs is an example of __________________________________.

________________ are measurable clusters of KSAs that are critical in determining how results will be achieved.

When supervisors select in orderthe best performer,then the worst performer,then the second best performer,then the second worst performer,and so forth,alternating between top and bottom until the list is completed and they meet in the middle,they are using which measurement method?

After determining the accountabilities of a particular job,the next step in measuring results is to determine specific objectives.

Performance Management and Reward Systems in Context

Performance Management Process

Performance Management and Strategic Planning

Defining Performance and Choosing a Measurement Approach

Gathering Performance Information

Implementing a Performance Management System

Performance Management and Employee Development

Performance Management Skills

Reward Systems and Legal Issues

Managing Team Performance

Filters