Question 1

The correct order of the phases of a performance management process is:

Accepted Answer

A) Performance planning,prerequisites,performance execution,performance assessment,performance review,performance renewal and recontracting 
B) Prerequisites,performance planning,performance execution,performance assessment,performance review,performance renewal and recontracting 
C) Performance planning,prerequisites,performance execution,performance review,performance assessment,performance renewal and recontracting 
D) Prerequisites,performance execution,performance planning,performance assessment,performance review,performance renewal and recontracting 
A) Performance planning,prerequisites,performance execution,performance assessment,performance review,performance renewal and recontracting 
B) Prerequisites,performance planning,performance execution,performance assessment,performance review,performance renewal and recontracting 
C) Performance planning,prerequisites,performance execution,performance review,performance assessment,performance renewal and recontracting 
D) Prerequisites,performance execution,performance planning,performance assessment,performance review,performance renewal and recontracting

Question 2

Which of the following are primarily the responsibilities of the employee in terms of performance execution?

Accepted Answer

A) Communication with supervisor 
B) Collection and sharing of performance data 
C) Commitment to goal achievement 
D) All of the above 
A) Communication with supervisor 
B) Collection and sharing of performance data 
C) Commitment to goal achievement 
D) All of the above

Question 3

Knowledge is having the information to do the job and having experience at the job.

Accepted Answer

A) True 
 B)False

Question 4

People tend to attribute success to themselves and failure to external causes i.e. ,factors outside of their control.This tendency is called:

Accepted Answer

A) Social projection bias 
B) Optimism bias 
C) Availability heuristic 
D) Self-serving bias 
E) False consensus bias 
A) Social projection bias 
B) Optimism bias 
C) Availability heuristic 
D) Self-serving bias 
E) False consensus bias

Question 5

"KSA" in the text refers to what?

Accepted Answer

A) Knowledge,social skills,and aptitude 
B) Knowledge,skills,and abilities 
C) Knowledge,skills,and agility 
D) Knowledge of situation and action 
A) Knowledge,social skills,and aptitude 
B) Knowledge,skills,and abilities 
C) Knowledge,skills,and agility 
D) Knowledge of situation and action

Question 6

Performance management is an ongoing process including the interrelated components of prerequisites,performance planning,performance execution,performance assessment,performance review,and performance renewal and recontracting.Please explain how the poor implementation of a phase in the process or how a disrupted link between any of the phases will have a negative impact on the performance management process as a whole.

Accepted Answer

Each of the six components of the perfor

Question 7

Self-ratings of performance are important because they do all of the following EXCEPT:

Accepted Answer

A) Emphasize discrepancies between the employee's and supervisor's views of performance 
B) Reduce employee defensiveness during an appraisal meeting 
C) Decrease employee satisfaction with the performance management system 
D) Increase employee ownership and commitment to the programs 
A) Emphasize discrepancies between the employee's and supervisor's views of performance 
B) Reduce employee defensiveness during an appraisal meeting 
C) Decrease employee satisfaction with the performance management system 
D) Increase employee ownership and commitment to the programs

Question 8

Distinguish between social projection bias and false consensus bias.

Accepted Answer

Social projection bias leads people to b

Question 9

After the performance renewal and recontracting phase,the performance management process is complete.

Accepted Answer

A) True 
 B)False

Question 10

What is the final stage in the performance management cycle?

Accepted Answer

The final stage in t

Question 11

The prerequisites to the implementation of a performance management system are:

Accepted Answer

A) Money and time 
B) Knowledge of the organization's culture and knowledge of the jobs in question 
C) Knowledge of the organization's mission and knowledge of the organization's culture 
D) Knowledge of the organization's mission and knowledge of the jobs in question 
A) Money and time 
B) Knowledge of the organization's culture and knowledge of the jobs in question 
C) Knowledge of the organization's mission and knowledge of the organization's culture 
D) Knowledge of the organization's mission and knowledge of the jobs in question

Question 12

O*NET is:

Accepted Answer

A) An online resource for pay scale information 
B) An online resource for job testing 
C) An online resource for finding jobs 
D) An online resource for generic job descriptions 
A) An online resource for pay scale information 
B) An online resource for job testing 
C) An online resource for finding jobs 
D) An online resource for generic job descriptions

Question 13

Why is the performance review meeting considered the "Achilles' heel of the entire process"?

Accepted Answer

Many managers are uncomfortable with pro

Question 14

Employees and supervisors should both evaluate employee performance during the performance assessment phase.

Accepted Answer

A) True 
 B)False

Question 15

A Web-based training program,designed to reduce rater bias,does all of the following EXCEPT:

Accepted Answer

A) Provides a common point of reference 
B) Allows raters to define each rating criterion 
C) Defines the scale anchors 
D) Describes what behaviors were indicative of each rating criterion 
E) Permits raters to practice their rating skills 
A) Provides a common point of reference 
B) Allows raters to define each rating criterion 
C) Defines the scale anchors 
D) Describes what behaviors were indicative of each rating criterion 
E) Permits raters to practice their rating skills

Question 16

The poor implementation of the performance planning phase will result in the poor implementation of the:

Accepted Answer

A) Performance execution phase 
B) Performance assessment phase 
C) Performance review phase 
D) All of the above 
A) Performance execution phase 
B) Performance assessment phase 
C) Performance review phase 
D) All of the above

Question 17

Job descriptions are a key prerequisite for any performance management system because:

Accepted Answer

A) Without them,employees will not "buy in" to the system. 
B) Performance management systems are not applicable unless certain job elements are present. 
C) They provide the criteria that will be used in measuring performance. 
D) They provide information to employees as to what tasks are most important in their jobs. 
A) Without them,employees will not "buy in" to the system. 
B) Performance management systems are not applicable unless certain job elements are present. 
C) They provide the criteria that will be used in measuring performance. 
D) They provide information to employees as to what tasks are most important in their jobs.

Question 18

Performance execution is linked to _____________ and _____________.

Accepted Answer

A) prerequisites;performance planning 
B) performance planning;performance review 
C) performance planning;performance assessment 
D) performance assessment;performance review 
A) prerequisites;performance planning 
B) performance planning;performance review 
C) performance planning;performance assessment 
D) performance assessment;performance review

Question 19

During the collection of information from individuals for the purpose of conducting a job analysis,why might different people in the same position and same job duties rate certain knowledge,skills,and abilities KSAs)as more important than other KSAs?

Accepted Answer

A) People tend to believe that the KSAs on which they score highly drive success in their jobs but not the KSAs on which they score poorly. 
B) Insufficient rater training was provided prior to the collection of information from the individuals. 
C) Even if the raters have the same position and duties,some of the raters may be more highly involved in certain job duties than are other raters. 
D) All of the above 
A) People tend to believe that the KSAs on which they score highly drive success in their jobs but not the KSAs on which they score poorly. 
B) Insufficient rater training was provided prior to the collection of information from the individuals. 
C) Even if the raters have the same position and duties,some of the raters may be more highly involved in certain job duties than are other raters. 
D) All of the above

Question 20

Performance renewal and recontracting is a phase similar to the ______________ phase of the performance management process.

Accepted Answer

A) performance planning 
B) prerequisites 
C) performance evaluation 
D) performance assessment 
A) performance planning 
B) prerequisites 
C) performance evaluation 
D) performance assessment

The correct order of the phases of a performance management process is:

Which of the following are primarily the responsibilities of the employee in terms of performance execution?

Knowledge is having the information to do the job and having experience at the job.

People tend to attribute success to themselves and failure to external causes i.e. ,factors outside of their control.This tendency is called:

"KSA" in the text refers to what?

Self-ratings of performance are important because they do all of the following EXCEPT:

Distinguish between social projection bias and false consensus bias.

After the performance renewal and recontracting phase,the performance management process is complete.

What is the final stage in the performance management cycle?

The prerequisites to the implementation of a performance management system are:

O*NET is:

Why is the performance review meeting considered the "Achilles' heel of the entire process"?

Employees and supervisors should both evaluate employee performance during the performance assessment phase.

A Web-based training program,designed to reduce rater bias,does all of the following EXCEPT:

The poor implementation of the performance planning phase will result in the poor implementation of the:

Job descriptions are a key prerequisite for any performance management system because:

Performance execution is linked to _ and _.

During the collection of information from individuals for the purpose of conducting a job analysis,why might different people in the same position and same job duties rate certain knowledge,skills,and abilities KSAs)as more important than other KSAs?

Performance renewal and recontracting is a phase similar to the ______________ phase of the performance management process.

Performance Management and Reward Systems in Context

Performance Management and Strategic Planning

Defining Performance and Choosing a Measurement Approach

Measuring Results and Behaviors

Gathering Performance Information

Implementing a Performance Management System

Performance Management and Employee Development

Performance Management Skills

Reward Systems and Legal Issues

Managing Team Performance

Filters

Exam 2: Performance Management Process

The correct order of the phases of a performance management process is:

Which of the following are primarily the responsibilities of the employee in terms of performance execution?

Knowledge is having the information to do the job and having experience at the job.

People tend to attribute success to themselves and failure to external causes i.e. ,factors outside of their control.This tendency is called:

"KSA" in the text refers to what?

Self-ratings of performance are important because they do all of the following EXCEPT:

Distinguish between social projection bias and false consensus bias.

After the performance renewal and recontracting phase,the performance management process is complete.

What is the final stage in the performance management cycle?

The prerequisites to the implementation of a performance management system are:

O*NET is:

Why is the performance review meeting considered the "Achilles' heel of the entire process"?

Employees and supervisors should both evaluate employee performance during the performance assessment phase.

A Web-based training program,designed to reduce rater bias,does all of the following EXCEPT:

The poor implementation of the performance planning phase will result in the poor implementation of the:

Job descriptions are a key prerequisite for any performance management system because:

Performance execution is linked to _____________ and _____________.

During the collection of information from individuals for the purpose of conducting a job analysis,why might different people in the same position and same job duties rate certain knowledge,skills,and abilities KSAs)as more important than other KSAs?

Performance renewal and recontracting is a phase similar to the ______________ phase of the performance management process.

Performance Management and Reward Systems in Context

Performance Management and Strategic Planning

Defining Performance and Choosing a Measurement Approach

Measuring Results and Behaviors

Gathering Performance Information

Implementing a Performance Management System

Performance Management and Employee Development

Performance Management Skills

Reward Systems and Legal Issues

Managing Team Performance

Filters

Performance execution is linked to _ and _.