Exam 11: Section 1: Managing Human Resource Systems

Companies in several industries are now waking up to the market needs of gays and lesbians. Through diversity programs, organizations are actively recruiting and hiring gays and lesbians to_________ .

Bentley College launched a comprehensive diversity initiative that includes frequent diversity retreats for faculty, staff, and student leaders; innovative recruitment efforts; employee benefits for domestic partners; and extensive support services focused on race, gender, and disability. Bentley uses the____________ paradigm for managing diversity.

Companies in several industries are now waking up to the needs of gays and lesbians. They are not only valuable consumers but also great employees who actually help their employers better understand the market. Companies that have hired gays and lesbians more than likely have_________ .

Unilever Unilever has operations in 150 countries. Recently, Unilever took 100 of these top managers on a jungle retreat to Costa Rica. To the dismay of Unilever's chair, there were no women in the group. Upon investigation, he learned that only one woman had even been invited. As the retreat progressed, its participants commented on the richness of diversity in nature and how everything needs diversity to grow. These comments caused Unilever's chair to establish an executive committee to examine practical ways to overcome barriers to women's promotion. They decided to avoid setting numerical targets because they encourage positive discrimination and instead examined recruitment and promotion practices. -Refer to Unilever. What are the potential benefits of this diversity program?

The term____________ refers to a work environment where (1) each member is empowered to contribute in a way that maximizes the benefits to the organization, customers, and themselves; and (2) the individuality of each member is respected by not segmenting or polarizing people on the basis of their membership in a particular group.

The purposeful steps taken by an organization to create employment opportunities for minorities and women is called_________ .

_________is the degree to which group members are psychologically attracted to working with each other to accomplish a common objective.

Unilever Unilever has operations in 150 countries. Recently, Unilever took 100 of these top managers on a jungle retreat to Costa Rica. To the dismay of Unilever's chair, there were no women in the group. Upon investigation, he learned that only one woman had even been invited. As the retreat progressed, its participants commented on the richness of diversity in nature and how everything needs diversity to grow. These comments caused Unilever's chair to establish an executive committee to examine practical ways to overcome barriers to women's promotion. They decided to avoid setting numerical targets because they encourage positive discrimination and instead examined recruitment and promotion practices. -Refer to Unilever. A need to be concerned about ____________diversity was revealed by the retreat in Costa Rica.

A family restaurant based in the English speaking providence of Ontario, was planning on opening a catering business in the French-speaking areas of Canada, This restaurant would need employees with which of the following dimensions of personality?

Comment on the nature, sources, pervasiveness, and impact of age discrimination in the United States. Give an example of one situation that you are acquainted with that could be construed as an example of age discrimination. Explain how, if at all, the possible remedies for age discrimination provided in the text could have avoided the situation described in your example.

Differentiate between surface-level diversity and deep-level diversity. Describe the extent to which different programs, both voluntary programs and those required by the government, might address diversity management in each of these areas.

Which of the following statements explains why diversity actually makes good business sense?

Which of the following might account for the disparities between the percentages of African, Hispanic, and Asian Americans among the general population and their smaller representation in management positions?

According to the text, how do companies typically fare when they are accused of discrimination and must go to court to defend themselves?

The Big Five dimension of conscientiousness is the degree to which someone is cooperative, polite, flexible, forgiving, good-natured, tolerant, and trusting.

As compared to men's career choices, women's career choices are more likely to choose jobs or careers that also give them the greater sense of accomplishment, more control over their work schedules, and easier movement in and out of the workplace.

For a typical company, employee turnover costs amounts to more than 90 percent of the employees' salaries.

Briefly identify and provide an example of the likely content for each of the two basic types of diversity training programs.

Conscientiousness is____________ .

What constitutes a disability? How does a disability result in disability discrimination? Give three examples of actions employers can take to avoid such discrimination.