Question 1

A key factor influencing the relationship between companies and their suppliers is:

Accepted Answer

A)  how dependent they are on each other 
B)  how much they know about each other 
C)  how compatible their organizational cultures are 
D)  the type of product being manufactured 
E)  all of these 
A)  how dependent they are on each other 
B)  how much they know about each other 
C)  how compatible their organizational cultures are 
D)  the type of product being manufactured 
E)  all of these A

Question 2

Which of the following is a component of Volkswagen's specific environment and will directly influence how it does business?

Accepted Answer

A)  Renault, a French car maker 
B)  laws concerning air bags 
C)  inflation 
D)  gasoline prices 
E)  the fact consumers are buying fewer SUVs 
A)  Renault, a French car maker 
B)  laws concerning air bags 
C)  inflation 
D)  gasoline prices 
E)  the fact consumers are buying fewer SUVs A

Question 3

__________is/are a primary source of organizational culture.

Accepted Answer

A)  The company's founder 
B)  The organization's competitive strategy 
C)  The industry in which the organization operates 
D)  Employees 
E)  Customers 
A)  The company's founder 
B)  The organization's competitive strategy 
C)  The industry in which the organization operates 
D)  Employees 
E)  Customers A

Question 4

The_______ is the set of key values, beliefs, and attitudes shared by organizational members.

Accepted Answer

A)  industry code of ethics 
B)  internal environment 
C)  organizational culture 
D)  organizational strategy 
E)  organizational vision 
A)  industry code of ethics 
B)  internal environment 
C)  organizational culture 
D)  organizational strategy 
E)  organizational vision

Question 5

____________is used to refer to a company's practice of identifying and addressing customer trends and problems after they occur.

Accepted Answer

A)  Consumer confidence forecasts 
B)  Competitive analysis 
C)  Reactive customer monitoring 
D)  Proactive customer monitoring 
E)  Continuous data mining 
A)  Consumer confidence forecasts 
B)  Competitive analysis 
C)  Reactive customer monitoring 
D)  Proactive customer monitoring 
E)  Continuous data mining

Question 6

The first step managers use to make sense of their changing environments is:

Accepted Answer

A)  environmental scanning 
B)  perceptual re-engagement 
C)  modifying budgets 
D)  downsizing 
E)  benchmarking 
A)  environmental scanning 
B)  perceptual re-engagement 
C)  modifying budgets 
D)  downsizing 
E)  benchmarking

Question 7

Which of the following is a characteristic of successful organizational cultures?

Accepted Answer

A)  adaptability 
B)  consistency 
C)  involvement 
D)  a clear vision 
E)  all of these 
A)  adaptability 
B)  consistency 
C)  involvement 
D)  a clear vision 
E)  all of these

Question 8

External environments are the forces and events outside a company that have the potential to influence or affect it.

Accepted Answer

A) True 
 B)False

Question 9

In terms of environmental complexity, ____________environments have few environmental factors, whereas___________ environments have many environmental factors.

Accepted Answer

A)  non-competitive; competitive 
B)  simple; complex 
C)  stable; dynamic 
D)  scarce; abundant 
E)  market-oriented; product-oriented 
A)  non-competitive; competitive 
B)  simple; complex 
C)  stable; dynamic 
D)  scarce; abundant 
E)  market-oriented; product-oriented

Question 10

_____________involves deciding who your competitors are, anticipating competitors' moves, and determining competitors' strengths and weaknesses.

Accepted Answer

A)  Competitive mapping 
B)  A market audit 
C)  A SWOT analysis 
D)  A proactive strategy 
E)  A competitive analysis 
A)  Competitive mapping 
B)  A market audit 
C)  A SWOT analysis 
D)  A proactive strategy 
E)  A competitive analysis

Question 11

The two kinds of external organizational environments are the general environment that affects all organizations and the specific environment that is unique to each company.

Accepted Answer

A) True 
 B)False

Question 12

Managers can use behavioral addition and behavioral substitution to:

Accepted Answer

A)  create benchmarks 
B)  assess the threats and opportunities in the internal environment 
C)  develop new products 
D)  locate new markets for existing products 
E)  modify corporate culture 
A)  create benchmarks 
B)  assess the threats and opportunities in the internal environment 
C)  develop new products 
D)  locate new markets for existing products 
E)  modify corporate culture

Exam 3: Section 3: Organizational Environments and Cultures

A key factor influencing the relationship between companies and their suppliers is:

Which of the following is a component of Volkswagen's specific environment and will directly influence how it does business?

__________is/are a primary source of organizational culture.

The_______ is the set of key values, beliefs, and attitudes shared by organizational members.

____________is used to refer to a company's practice of identifying and addressing customer trends and problems after they occur.

The first step managers use to make sense of their changing environments is:

Which of the following is a characteristic of successful organizational cultures?

External environments are the forces and events outside a company that have the potential to influence or affect it.

In terms of environmental complexity, ____________environments have few environmental factors, whereas___________ environments have many environmental factors.

_____________involves deciding who your competitors are, anticipating competitors' moves, and determining competitors' strengths and weaknesses.

The two kinds of external organizational environments are the general environment that affects all organizations and the specific environment that is unique to each company.

Managers can use behavioral addition and behavioral substitution to:

Section 1: Management

Section 2: Management

Section 3: Management

Section 1: History of Management

Section 2: History of Management

Section 3: History of Management

Section 1: Organizational Environments and Cultures

Section 2: Organizational Environments and Cultures

Section 1: Ethics and Social Responsibility

Section 2: Ethics and Social Responsibility

Section 3: Ethics and Social Responsibility

Section 1: Planning and Decision Making

Section 2: Planning and Decision Making

Section 3: Planning and Decision Making

Section 1: Organizational Strategy

Section 2: Organizational Strategy

Section 3: Organizational Strategy

Section 1: Innovation and Change

Section 2: Innovation and Change

Section 3: Innovation and Change

Section 1: Global Management

Section 2: Global Management

Section 1: Designing Adaptive Organizations

Section 2:designing Adaptive Organizations

Section 1: Managing Teams

Section 2: Managing Teams

Section 3: Managing Teams

Section 1: Managing Human Resource Systems

Section 2: Managing Human Resource Systems

Section 3: Managing Human Resource Systems

Section 1: Managing Individuals and a Diverse Work Force

Section 2: Managing Individuals and a Diverse Work Force

Section 3: Managing Individuals and a Diverse Work Force

Section 1: Motivation

Section 2: Motivation

Section 3: Motivation

Section 1: Leadership

Section 2: Leadership

Section 3: Leadership

Section 1: Managing Communication

Section 2: Managing Communication

Section 1: Control

Section 2: Control

Section 3: Control

Section 1: Managing Information

Section 2: Managing Information

Section 3: Managing Information

Filters

In terms of environmental complexity, __environments have few environmental factors, whereas_ environments have many environmental factors.