Question 1

Management by objectives (MBO) is a management technique often used to develop and carry out:

Accepted Answer

A)  single-use plans 
B)  standing plans 
C)  operational plans 
D)  tactical plans 
E)  hierarchical plans 
A)  single-use plans 
B)  standing plans 
C)  operational plans 
D)  tactical plans 
E)  hierarchical plans D

Question 2

The __________ approach to decision making is a method in which an individual or a subgroup is assigned the role of a critic.

Accepted Answer

A)  dialectical inquiry 
B)  groupthink 
C)  devil's advocacy 
D)  Delphi 
E)  dyadic communications 
A)  dialectical inquiry 
B)  groupthink 
C)  devil's advocacy 
D)  Delphi 
E)  dyadic communications C

Question 3

S.M.A.R.T. goals are Specific, Meaningful, Active, Reachable, and Timely.

Accepted Answer

A) True 
 B)False  False

Question 4

To make completely rational decisions, managers would have to operate in a perfect world with no:

Accepted Answer

A)  constraints 
B)  benchmarking 
C)  methodology validity 
D)  information overload 
E)  all of these 
A)  constraints 
B)  benchmarking 
C)  methodology validity 
D)  information overload 
E)  all of these

Question 5

Managers can monitor___________ to track progress toward goal achievement.

Accepted Answer

A)  action plans and their implementation 
B)  proximal and distal goals 
C)  one-way and two-way evaluative techniques 
D)  framing and non-framing goals 
E)  open-ended and close-ended techniques 
A)  action plans and their implementation 
B)  proximal and distal goals 
C)  one-way and two-way evaluative techniques 
D)  framing and non-framing goals 
E)  open-ended and close-ended techniques

Question 6

__________ occurs when managers choose an alternative that is good enough, rather than the best possiblealternative.

Accepted Answer

A)  Maximizing 
B)  Optimizing 
C)  Availability bias 
D)  Negative frame 
E)  Satisficing 
A)  Maximizing 
B)  Optimizing 
C)  Availability bias 
D)  Negative frame 
E)  Satisficing

Question 7

Tactical plans specify how a company will use resources, budgets, and people to accomplish specific goals within its mission.

Accepted Answer

A) True 
 B)False

Question 8

__________can help organizations to maintain flexibility as they plan.

Accepted Answer

A)  Environmental munificence 
B)  Options-based planning 
C)  Formalization 
D)  Liaisons 
E)  Group cohesiveness 
A)  Environmental munificence 
B)  Options-based planning 
C)  Formalization 
D)  Liaisons 
E)  Group cohesiveness

Question 9

Which of the following is the most specific type of standing plan?

Accepted Answer

A)  policies 
B)  procedures 
C)  rules and regulations 
D)  forecasts 
E)  MBO plans 
A)  policies 
B)  procedures 
C)  rules and regulations 
D)  forecasts 
E)  MBO plans

Question 10

The first step in rational decision making is to:

Accepted Answer

A)  conduct a systematic environmental analysis 
B)  define the problem 
C)  evaluate the alternatives 
D)  choose the solutions 
E)  create a management team 
A)  conduct a systematic environmental analysis 
B)  define the problem 
C)  evaluate the alternatives 
D)  choose the solutions 
E)  create a management team

Question 11

One method of weighting decision criteria uses_________, which is a process where each decision criterion is compared directly to every other criterion.

Accepted Answer

A)  absolute comparisons 
B)  relative comparisons 
C)  valences 
D)  minimum threshold rule 
E)  comparative ranking scales 
A)  absolute comparisons 
B)  relative comparisons 
C)  valences 
D)  minimum threshold rule 
E)  comparative ranking scales

Question 12

Top management is responsible for developing long-term____________ that make clear how the company will serve customers and position itself against competitors in the next two to five years.

Accepted Answer

A)  standing plans 
B)  tactical plans 
C)  operational plans 
D)  strategic plans 
E)  mission statements 
A)  standing plans 
B)  tactical plans 
C)  operational plans 
D)  strategic plans 
E)  mission statements

Exam 5: Section 3: Planning and Decision Making

Management by objectives (MBO) is a management technique often used to develop and carry out:

The __________ approach to decision making is a method in which an individual or a subgroup is assigned the role of a critic.

S.M.A.R.T. goals are Specific, Meaningful, Active, Reachable, and Timely.

To make completely rational decisions, managers would have to operate in a perfect world with no:

Managers can monitor___________ to track progress toward goal achievement.

__________ occurs when managers choose an alternative that is good enough, rather than the best possiblealternative.

Tactical plans specify how a company will use resources, budgets, and people to accomplish specific goals within its mission.

__________can help organizations to maintain flexibility as they plan.

Which of the following is the most specific type of standing plan?

The first step in rational decision making is to:

One method of weighting decision criteria uses_________, which is a process where each decision criterion is compared directly to every other criterion.

Top management is responsible for developing long-term____________ that make clear how the company will serve customers and position itself against competitors in the next two to five years.

Section 1: Management

Section 2: Management

Section 3: Management

Section 1: History of Management

Section 2: History of Management

Section 3: History of Management

Section 1: Organizational Environments and Cultures

Section 2: Organizational Environments and Cultures

Section 3: Organizational Environments and Cultures

Section 1: Ethics and Social Responsibility

Section 2: Ethics and Social Responsibility

Section 3: Ethics and Social Responsibility

Section 1: Planning and Decision Making

Section 2: Planning and Decision Making

Section 1: Organizational Strategy

Section 2: Organizational Strategy

Section 3: Organizational Strategy

Section 1: Innovation and Change

Section 2: Innovation and Change

Section 3: Innovation and Change

Section 1: Global Management

Section 2: Global Management

Section 1: Designing Adaptive Organizations

Section 2:designing Adaptive Organizations

Section 1: Managing Teams

Section 2: Managing Teams

Section 3: Managing Teams

Section 1: Managing Human Resource Systems

Section 2: Managing Human Resource Systems

Section 3: Managing Human Resource Systems

Section 1: Managing Individuals and a Diverse Work Force

Section 2: Managing Individuals and a Diverse Work Force

Section 3: Managing Individuals and a Diverse Work Force

Section 1: Motivation

Section 2: Motivation

Section 3: Motivation

Section 1: Leadership

Section 2: Leadership

Section 3: Leadership

Section 1: Managing Communication

Section 2: Managing Communication

Section 1: Control

Section 2: Control

Section 3: Control

Section 1: Managing Information

Section 2: Managing Information

Section 3: Managing Information

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