Question 1

Before starting an OD project,the practitioner should obtain answers to which of the following?

Accepted Answer

A) Are the key people involved? 
B) Are the learning goals of OD appropriate? 
C) Is the cultural state of the client system ready for OD? 
D) all of the above 
E) none of the above 
A) Are the key people involved? 
B) Are the learning goals of OD appropriate? 
C) Is the cultural state of the client system ready for OD? 
D) all of the above 
E) none of the above

Question 2

Once an impression is made,that impression is difficult to change.

Accepted Answer

A) True 
 B)False

Question 3

In the pathfinder style,confrontation and conflict _____.

Accepted Answer

A) are unnecessary practices 
B) are negative reinforcement 
C) are a means to problem solving if used properly 
D) are the best means of gaining organizational consensus 
E) are effectively used by a practitioner using the persuader style 
A) are unnecessary practices 
B) are negative reinforcement 
C) are a means to problem solving if used properly 
D) are the best means of gaining organizational consensus 
E) are effectively used by a practitioner using the persuader style

Question 4

The phrase "firefighting" is used to describe which type of organizational change?

Accepted Answer

A) random or haphazard 
B) internal environment 
C) improvement promotion 
D) organization development 
E) none of the above 
A) random or haphazard 
B) internal environment 
C) improvement promotion 
D) organization development 
E) none of the above

Question 5

A basic assumption underlying the OD practitioner's role holds that it is the responsibility of the practitioner to identify problems,perform diagnosis,and solve problems of the client system.

Accepted Answer

A) True 
 B)False

Question 6

The process of selecting an appropriate practitioner is usually one of _____.

Accepted Answer

A) compromise 
B) collective bargaining 
C) mutual assessment 
D) reading of the practitioner's resume and recommendations 
E) none of the above 
A) compromise 
B) collective bargaining 
C) mutual assessment 
D) reading of the practitioner's resume and recommendations 
E) none of the above

Question 7

An advantage of an external practitioner over an internal practitioner is _____.

Accepted Answer

A) more experience with the power structure 
B) a willingness to compromise 
C) an independence from structural authority levels 
D) all of the above 
E) answers b and c 
A) more experience with the power structure 
B) a willingness to compromise 
C) an independence from structural authority levels 
D) all of the above 
E) answers b and c

Question 8

Most OD practitioners agree that an open and _____ relationship between the practitioner and the client is desirable.

Accepted Answer

A) long-lasting 
B) agreeable 
C) spontaneous 
D) trusting 
E) all of the above 
A) long-lasting 
B) agreeable 
C) spontaneous 
D) trusting 
E) all of the above

Question 9

An analyzer practitioner usually _____.

Accepted Answer

A) emphasizes effectiveness 
B) uses a rational approach to problem solving 
C) relies heavily on quantitative measures 
D) all of the above 
E) answers b and c 
A) emphasizes effectiveness 
B) uses a rational approach to problem solving 
C) relies heavily on quantitative measures 
D) all of the above 
E) answers b and c

Question 10

Which of the following is more likely to be true about the external practitioner than about the internal practitioner?

Accepted Answer

A) has increased leverage 
B) knows who to see in the organization to get information 
C) is highly knowledgeable of the organization's technology 
D) is more aware of external market and competitive conditions 
E) answers a and d 
A) has increased leverage 
B) knows who to see in the organization to get information 
C) is highly knowledgeable of the organization's technology 
D) is more aware of external market and competitive conditions 
E) answers a and d

Question 11

When the basic value system of the OD practitioner is not compatible with the organization's culture,it is incumbent upon the practitioner not to enter into a relationship with the client.

Accepted Answer

A) True 
 B)False

Before starting an OD project,the practitioner should obtain answers to which of the following?

Once an impression is made,that impression is difficult to change.

In the pathfinder style,confrontation and conflict _____.

The phrase "firefighting" is used to describe which type of organizational change?

A basic assumption underlying the OD practitioner's role holds that it is the responsibility of the practitioner to identify problems,perform diagnosis,and solve problems of the client system.

The process of selecting an appropriate practitioner is usually one of _____.

An advantage of an external practitioner over an internal practitioner is _____.

Most OD practitioners agree that an open and _____ relationship between the practitioner and the client is desirable.

An analyzer practitioner usually _____.

Which of the following is more likely to be true about the external practitioner than about the internal practitioner?

When the basic value system of the OD practitioner is not compatible with the organization's culture,it is incumbent upon the practitioner not to enter into a relationship with the client.

Organization Development and Reinventing the Organization

Organization Renewal: the Challenge of Change

Changing the Culture

The Diagnostic Process

Overcoming Resistance to Change

Od Intervention Strategies

Process Intervention Skills

Employee Empowerment and Interpersonal Interventions

Team Development Interventions

Intergroup Development

Goal Setting for Effective Organizations

Work Team Development

High-Performing Systems and the Learning Organization

Organization Transformation and Strategic Change

The Challenge and the Future for Organizations

Filters

Exam 4: Role and Style of the Od Practitioner

Before starting an OD project,the practitioner should obtain answers to which of the following?

Once an impression is made,that impression is difficult to change.

In the pathfinder style,confrontation and conflict _____.

The phrase "firefighting" is used to describe which type of organizational change?

A basic assumption underlying the OD practitioner's role holds that it is the responsibility of the practitioner to identify problems,perform diagnosis,and solve problems of the client system.

The process of selecting an appropriate practitioner is usually one of _____.

An advantage of an external practitioner over an internal practitioner is _____.

Most OD practitioners agree that an open and _____ relationship between the practitioner and the client is desirable.

An analyzer practitioner usually _____.

Which of the following is more likely to be true about the external practitioner than about the internal practitioner?

When the basic value system of the OD practitioner is not compatible with the organization's culture,it is incumbent upon the practitioner not to enter into a relationship with the client.

Organization Development and Reinventing the Organization

Organization Renewal: the Challenge of Change

Changing the Culture

The Diagnostic Process

Overcoming Resistance to Change

Od Intervention Strategies

Process Intervention Skills

Employee Empowerment and Interpersonal Interventions

Team Development Interventions

Intergroup Development

Goal Setting for Effective Organizations

Work Team Development

High-Performing Systems and the Learning Organization

Organization Transformation and Strategic Change

The Challenge and the Future for Organizations

Filters