Exam 14: Teams and Teamwork: Two Heads Really Can Be Better Than One

Norms develop early and remain constant during the life of the team.

Explain the relationship between diversity as it relates to teams, team performance, and the time the team is together.

How can cohesiveness work for and against effective team performance?

An action taken by a team member that directly contributes to the group's performance purpose is called a(n) __________ activity.*

When groups break into sub-groups due to disagreements or other divisiveness, the resulting communication scheme is called a(n) __________.

A quality circle is a form of __________.*

Good team managers, or leaders, can play all of the following roles EXCEPT:

Team cohesiveness, while generally a good thing, can actually work against team performance.

__________ is the creation of a whole that is greater than the sum of its parts.*

__________ occurs when each party to the conflict gives up something of value to the other.

__________ are rules or standards of behavior expected of group members.

The degree to which group members are attracted to and motivated to remain connected with each other is known as __________.

The storming stage is of critical interest to managers during team development because a "failure" here can be a long-lived detriment to the team's performance future.

Name and define at least four ways that teams make decisions.

The way that team members work together to accomplish tasks is known as the __________.

An action taken by a team member that supports the emotional life of the group is called a(n) __________ activity.

Competition and compromise are forms of __________ conflict.

A(n) __________ operates with members who come from different functional units, of an organization, to work on a specific task.*

The proper order of stages in the team development process is:*

The process of choosing between alternatives is called __________.