Exam 2: Management Learning: Great Things Grow From Strong Foundations

__________ is the systemic use and analysis of data to solve problems and make informed decisions.

At which level of needs do Maslow's progression principle and deficit principle cease to exist?

The __________ is an organizational form known for its clear division of labor, structure, hierarchy of authority, and formalized rules and procedures.

The reason that worker "human needs" are important to managers is that these needs can cause tensions that may influence work attitudes and behaviors.

Classical approaches to management include all of the following EXCEPT:

The individual considered by many to be a prophet of today's management style is __________.*

In the book Outliers, Malcolm Gladwell argues that great leaders are born, not made.

The president of Sure Products Inc. wants his manufacturing manager to clearly define the steps in the process, train the workers to efficiently do their jobs, and financially reward them on the basis of performance. The president is practicing __________.

Scientific management emphasizes creativity and risk taking.

The highest order of Maslow's hierarchy of needs is __________.

________ is the science of reducing a job or task to its basic physical motions.

Follett argued that organizations are like communities, where managers and employees should work together without a spirit of domination.

Matching management practices with different situations is called __________.

Discuss and compare McGregor's Theory X and Theory Y.

From the Maslow's hierarchy of needs theory, which of the following needs is considered to be the most important?

The __________ studies at the Western Electric Company in Chicago demonstrated the influence of manager treatment of employees on employee performance.

The writings of Fayol are the basis for our modern understanding of:

What is Maslow's hierarchy of needs? Define each of them beginning with the most basic.

Compare the scientific management and the behavioral management approaches. Which is best?

Maslow believed that there was no order in which human needs were fulfilled.