Question 1

Fayol's management rule of coordination provides and mobilizes resources to implement a plan.

Accepted Answer

A) True 
 B)False

Question 2

The Hawthorne studies:

Accepted Answer

A)  were poorly designed from a research perspective. 
B)  provide weak empirical support for their conclusions. 
C)  are criticized for generalizing their findings. 
D)  represent a shift in research attention from technical to human concerns. 
E)  All of the above are true about Hawthorne studies. 
A)  were poorly designed from a research perspective. 
B)  provide weak empirical support for their conclusions. 
C)  are criticized for generalizing their findings. 
D)  represent a shift in research attention from technical to human concerns. 
E)  All of the above are true about Hawthorne studies.

Question 3

According to Maslow, which of the following is in the highest "need" category?

Accepted Answer

A)  Getting a date for the weekend 
B)  Having a job you love, which also allows you to feel fulfilled 
C)  Having enough money to pay rent 
D)  Being accepted into a fraternity or sorority on campus 
A)  Getting a date for the weekend 
B)  Having a job you love, which also allows you to feel fulfilled 
C)  Having enough money to pay rent 
D)  Being accepted into a fraternity or sorority on campus

Question 4

Following the scientific management era, management thinking moved to include a(n) __________ perspective.

Accepted Answer

human reso

Question 5

__________ originally developed the hierarchy of human needs theory.

Accepted Answer

A)  Max Weber 
B)  Frederick Taylor 
C)  Abraham Maslow 
D)  Douglas McGregor 
A)  Max Weber 
B)  Frederick Taylor 
C)  Abraham Maslow 
D)  Douglas McGregor

Question 6

Which of the following is NOT a part of Theory X?

Accepted Answer

A)  Employees like responsibility 
B)  Workers are lazy 
C)  Workers prefer to follow 
D)  Employees like to work 
A)  Employees like responsibility 
B)  Workers are lazy 
C)  Workers prefer to follow 
D)  Employees like to work

Question 7

Taylor's scientific management sought efficiency in job performance.

Accepted Answer

A) True 
 B)False

Question 8

The study of how organizations produce goods and services is called __________.*

Accepted Answer

A)  marketing operations 
B)  learning practice 
C)  contingency practice 
D)  operations management 
A)  marketing operations 
B)  learning practice 
C)  contingency practice 
D)  operations management

Question 9

What were the Hawthorne studies about? Discuss their purpose, the process, and the results.

Accepted Answer

The Hawthorne studies started in 1924 at

Question 10

Modern management accepts the fact that all techniques are contingent upon the unique situation faced by each manager. In other words, there is no one "best" way.

Accepted Answer

A) True 
 B)False

Question 11

Theory __________ assumes people are willing to work, accept responsibility, and are self-directed.

Accepted Answer

A)  Y 
B)  Z 
C)  X 
D)  A 
A)  Y 
B)  Z 
C)  X 
D)  A

Question 12

A(n) __________ is a physiological or psychological deficiency that a person wants to satisfy.*

Accepted Answer

A)  wish 
B)  need 
C)  expense 
D)  Hawthorne effect 
A)  wish 
B)  need 
C)  expense 
D)  Hawthorne effect

Question 13

Chris Argyris' beliefs, as presented in his book Personality and Organization, are in disagreement with __________.

Accepted Answer

A)  Theory Y 
B)  the Hawthorne studies 
C)  the Maslow's hierarchy of needs theory 
D)  the management practices found in traditional organizations 
A)  Theory Y 
B)  the Hawthorne studies 
C)  the Maslow's hierarchy of needs theory 
D)  the management practices found in traditional organizations

Question 14

__________ involves always searching for new ways to improve work quality and performance.

Accepted Answer

A)  Operations management 
B)  Continuous improvement 
C)  Quantitative analysis 
D)  Operations research 
A)  Operations management 
B)  Continuous improvement 
C)  Quantitative analysis 
D)  Operations research

Question 15

The work by Henri Fayol can help you understand the functions that you must perform as the manager of a student organization.

Accepted Answer

A) True 
 B)False

Question 16

The five duties of management, according to Fayol, are foresight, organization, command, coordination, and __________.

Accepted Answer

A)  insight 
B)  analysis 
C)  accountability 
D)  control 
A)  insight 
B)  analysis 
C)  accountability 
D)  control

Question 17

The essence of Argyris' work is that management practices should fit the capabilities of the employees they are used to.

Accepted Answer

A) True 
 B)False

Question 18

Carefully designing jobs with efficient work methods is necessary to __________ management.

Accepted Answer

A)  scientific 
B)  behavioral 
C)  contingency 
D)  laissez-faire 
A)  scientific 
B)  behavioral 
C)  contingency 
D)  laissez-faire

Question 19

Organizational learning is a never ending process of continuous improvement.

Accepted Answer

A) True 
 B)False

Question 20

If Weber were able to see today's bureaucracies in action, he would most likely be:

Accepted Answer

A)  pleased. 
B)  disappointed. 
C)  indifferent. 
D)  optimistic. 
A)  pleased. 
B)  disappointed. 
C)  indifferent. 
D)  optimistic.

Fayol's management rule of coordination provides and mobilizes resources to implement a plan.

The Hawthorne studies:

According to Maslow, which of the following is in the highest "need" category?

Following the scientific management era, management thinking moved to include a(n) __________ perspective.

__________ originally developed the hierarchy of human needs theory.

Which of the following is NOT a part of Theory X?

Taylor's scientific management sought efficiency in job performance.

The study of how organizations produce goods and services is called __________.*

What were the Hawthorne studies about? Discuss their purpose, the process, and the results.

Modern management accepts the fact that all techniques are contingent upon the unique situation faced by each manager. In other words, there is no one "best" way.

Theory __________ assumes people are willing to work, accept responsibility, and are self-directed.

A(n) __________ is a physiological or psychological deficiency that a person wants to satisfy.*

Chris Argyris' beliefs, as presented in his book Personality and Organization, are in disagreement with __________.

__________ involves always searching for new ways to improve work quality and performance.

The work by Henri Fayol can help you understand the functions that you must perform as the manager of a student organization.

The five duties of management, according to Fayol, are foresight, organization, command, coordination, and __________.

The essence of Argyris' work is that management practices should fit the capabilities of the employees they are used to.

Carefully designing jobs with efficient work methods is necessary to __________ management.

Organizational learning is a never ending process of continuous improvement.

If Weber were able to see today's bureaucracies in action, he would most likely be:

Managers and the Management Process: Everyone Becomes a Manager Someday

Ethics and Social Responsibility: Character Doesnt Stay Home When We Go to Work

Managers As Decision Makers: There Is No Substitute for a Good Decision

Plans and Planning Techniques: Get There Faster With Objectives

Controls and Control Systems: What Gets Measured Happens

Strategy and Strategic Management: Insight and Hard Work Deliver Results

Organization Structure and Design: Its All About Working Together

Organizational Cultures, Innovation, and Change: Adaptability and Values Set the Tone

Human Resource Management: Nurturing Turns Potential Into Performance

Leadership: a Leader Lives in Each of Us

Individual Behavior: Theres Beauty in Individual Differences

Motivation: Respect Unlocks Human Potential

Teams and Teamwork: Two Heads Really Can Be Better Than One

Communication: Listening Is the Key to Understanding

Diversity and Global Cultures: There Are New Faces in the Neighborhood

Globalization and International Business: Going Global Isnt Just for Travelers

Entrepreneurship and Small Business: Taking Risks Can Make Dreams Come True

Filters

Exam 2: Management Learning: Great Things Grow From Strong Foundations

Fayol's management rule of coordination provides and mobilizes resources to implement a plan.

The Hawthorne studies:

According to Maslow, which of the following is in the highest "need" category?

Following the scientific management era, management thinking moved to include a(n) __________ perspective.

__________ originally developed the hierarchy of human needs theory.

Which of the following is NOT a part of Theory X?

Taylor's scientific management sought efficiency in job performance.

The study of how organizations produce goods and services is called __________.*

What were the Hawthorne studies about? Discuss their purpose, the process, and the results.

Modern management accepts the fact that all techniques are contingent upon the unique situation faced by each manager. In other words, there is no one "best" way.

Theory __________ assumes people are willing to work, accept responsibility, and are self-directed.

A(n) __________ is a physiological or psychological deficiency that a person wants to satisfy.*

Chris Argyris' beliefs, as presented in his book Personality and Organization, are in disagreement with __________.

__________ involves always searching for new ways to improve work quality and performance.

The work by Henri Fayol can help you understand the functions that you must perform as the manager of a student organization.

The five duties of management, according to Fayol, are foresight, organization, command, coordination, and __________.

The essence of Argyris' work is that management practices should fit the capabilities of the employees they are used to.

Carefully designing jobs with efficient work methods is necessary to __________ management.

Organizational learning is a never ending process of continuous improvement.

If Weber were able to see today's bureaucracies in action, he would most likely be:

Managers and the Management Process: Everyone Becomes a Manager Someday

Ethics and Social Responsibility: Character Doesnt Stay Home When We Go to Work

Managers As Decision Makers: There Is No Substitute for a Good Decision

Plans and Planning Techniques: Get There Faster With Objectives

Controls and Control Systems: What Gets Measured Happens

Strategy and Strategic Management: Insight and Hard Work Deliver Results

Organization Structure and Design: Its All About Working Together

Organizational Cultures, Innovation, and Change: Adaptability and Values Set the Tone

Human Resource Management: Nurturing Turns Potential Into Performance

Leadership: a Leader Lives in Each of Us

Individual Behavior: Theres Beauty in Individual Differences

Motivation: Respect Unlocks Human Potential

Teams and Teamwork: Two Heads Really Can Be Better Than One

Communication: Listening Is the Key to Understanding

Diversity and Global Cultures: There Are New Faces in the Neighborhood

Globalization and International Business: Going Global Isnt Just for Travelers

Entrepreneurship and Small Business: Taking Risks Can Make Dreams Come True

Filters