Exam 1: Managers and the Management Process: Everyone Becomes a Manager Someday

Top level managers focus on:

A person who guides the performance of an organization as a whole or of one of its major parts is called a:

__________ are persons who directly supervise, support, and help activate work efforts of others to achieve performance goals.

__________ describes the composition of a workforce based on factors such as race, gender, age, religious affiliation, sexual orientation, and able-bodiedness.

The ability to work well in cooperation with other people is called a(n) __________ skill.

The upside-down pyramid view puts workers at the top of the organization.

While there are four functions of management, only the top managers are involved in the planning function.

Tom is responsible for a group of manufacturing assembly workers who report to him. Tom is a __________ manager.

Since much of what a manager needs to get done is beyond their capabilities alone, effective networking can often mean the difference between success and failure.

It is in the organizing function that people are inspired and commitments are built to achieve the goals set in the planning function.

__________ is a code of moral principles that sets standards of conduct for what is "good" and "right" as opposed to "bad" or "wrong."

The four key functions of management are __________, __________, __________, and __________.

__________ describes the requirement of one person to answer to a higher authority, for performance achieved in their area of responsibility.

Of the skills required in management, the one that typically grows in importance as one moves up in managerial responsibility is __________ skill.

Managers who oversee the work of large departments or divisions consisting of several smaller teams are called:

Name the four steps in the management process and define each of them.

A person who supports and is responsible for the work of others is called a(n) __________.

Why is the job of managing so challenging?

__________ is the display of negative irrational attitudes toward women or minorities.

Which of the following is one of the quality of work life (QWL) issues?