Exam 1: Managers and the Management Process: Everyone Becomes a Manager Someday

The process of assigning tasks, allocating resources, and coordinating the activities of individuals and groups is known as:

Through __________, managers develop action priorities.

Your text author defines effective manager as someone who successfully helps others achieve both high performance and satisfaction in their work.

There is only one type and one level of manager.

__________ is the continuous learning from daily experiences.

A shamrock organization consists of __________.

Today, the "best" managers are order-givers, who focus mainly on giving clear directions.

The lack of women and minorities in senior management positions can be explained by __________.

One approach to evaluating the human skills of managers is to look at their level of __________.

Which of the following would a middle manager report to?

Name the three types of skills that managers need and define each of them.

When managers __________, they stay in contact with people as they work, gather and interpret information on performance results, and use this information to make adjustments.

Katz argues that managers need three essential skill sets to be successful, including __________, __________, and __________ skills.

Which of the following management issues is most associated with the concept of "quality of work life" or QWL?

Through networking, managers build and maintain positive relationships with other people, ideally those whose help might be useful someday.

By 2030, more than __________ percent of the population of the United States will be aged 65+ years.

The collective brainpower or shared knowledge of a workforce is called __________.

Refusing to hire or promote a person in a minority group for reasons other than their qualifications is called:

Which of the following skills is the least necessary to senior managers?

Effective managers help others to achieve high performance and __________ in their work.