Exam 1: Managers and the Management Process: Everyone Becomes a Manager Someday

The two primary areas of skill in emotional intelligence are connection with self and connection with others.

Today, managers are more often seen as __________ rather than as order-givers.

In nonprofit organizations, the "board of directors" is often called the "board of trustees."

The oversight of corporate management by the board of directors is called __________.

A manager is held accountable by __________ and is dependent upon his/her __________.

Which of the following set of skills is most important at lower organizational levels?

The worldwide interdependence of resource flows, product markets, and business competition is called:

Intellectual capital = __________

The levels of work and responsibility remain fairly constant in management, regardless of position in the organization.

In the traditional organization, accountability flows downward.

Name the three levels of management and define their primary responsibilities.

__________ managers oversee the work of large departments or divisions consisting of several smaller teams.