Question 1

What is positivity offset?

Accepted Answer

A)  having misperceptions of one's environment 
B)  experiencing self-elation 
C)  experiencing the fundamental attribution error 
D)  exhibiting a self-serving bias when there is negative input 
E)  experiencing a mildly positive mood at zero input 
A)  having misperceptions of one's environment 
B)  experiencing self-elation 
C)  experiencing the fundamental attribution error 
D)  exhibiting a self-serving bias when there is negative input 
E)  experiencing a mildly positive mood at zero input

Question 2

Poor sleep can affect your job satisfaction and cause you to make less ethical judgments.

Accepted Answer

A) True 
 B)False

Question 3

You are confronted by an angry customer who feels they deserve special treatment outside of your normal customer service policy. You know the customer is in the wrong but you can tell he is very upset. Which of the following is the appropriate reaction for you?

Accepted Answer

A)  maintain a sad expression 
B)  maintain a happy expression 
C)  maintain a pleasant expression 
D)  maintain a concerned expression 
E)  maintain an angry expression 
A)  maintain a sad expression 
B)  maintain a happy expression 
C)  maintain a pleasant expression 
D)  maintain a concerned expression 
E)  maintain an angry expression

Question 4

When you experience moral disgust, you have most likely been offended due to your sense of ________.

Accepted Answer

A)  right and wrong 
B)  good and bad 
C)  truth and justice 
D)  religion and society 
E)  self and others 
A)  right and wrong 
B)  good and bad 
C)  truth and justice 
D)  religion and society 
E)  self and others

Question 5

You and your friends are attending a basketball game at your college. A player on your school's team has a foul called on her for slapping to which you and your friends booed the referee. Seconds later, a player on the opposing team is called for the same foul for which you cheered. Why did you act in this seemingly hypocritical manner?

Accepted Answer

We tend to judge outgroup members (anyon

Question 6

Stress typically has a negative effect on mood.

Accepted Answer

A) True 
 B)False

Question 7

Research suggests which of the following relationships exists between the weather and mood?

Accepted Answer

A)  moderately positive effect 
B)  moderately negative effect 
C)  strong positive effect 
D)  strong negative effect 
E)  limited or little effect 
A)  moderately positive effect 
B)  moderately negative effect 
C)  strong positive effect 
D)  strong negative effect 
E)  limited or little effect

Question 8

The way we ________ an emotion is not always the same as the way we ________.

Accepted Answer

A)  experience; show it 
B)  experience; interpret it 
C)  show; interpret it 
D)  show; trust it 
E)  trust; experience it 
A)  experience; show it 
B)  experience; interpret it 
C)  show; interpret it 
D)  show; trust it 
E)  trust; experience it

Question 9

Which of the following statements is true about the difference between men and women when it comes to emotional reactions?

Accepted Answer

A)  Men are more emotionally expressive than women. 
B)  Men experience emotions more intensely than women. 
C)  Women express anger more frequently than men. 
D)  Women tend to "hold onto" emotions longer than men. 
E)  Men display positive emotions more frequently than women. 
A)  Men are more emotionally expressive than women. 
B)  Men experience emotions more intensely than women. 
C)  Women express anger more frequently than men. 
D)  Women tend to "hold onto" emotions longer than men. 
E)  Men display positive emotions more frequently than women.

Question 10

Which of the following statements is true regarding the sources of moods and emotions?

Accepted Answer

A)  Moods and emotions are independent of the personality of the individuals. 
B)  Sleep quality affects mood. 
C)  The weather strongly affects moods. 
D)  As we grow older, we experience more negative emotions. 
E)  People tend to be in their best moods on Sundays. 
A)  Moods and emotions are independent of the personality of the individuals. 
B)  Sleep quality affects mood. 
C)  The weather strongly affects moods. 
D)  As we grow older, we experience more negative emotions. 
E)  People tend to be in their best moods on Sundays.

Question 11

Jo has a job interview. Which of the following will have the least effect on her feelings on the day of the interview?

Accepted Answer

A)  sleep quality that Jo had the night before 
B)  the amount Jo exercised on that day 
C)  Jo's age 
D)  Jo's gender 
E)  the weather on the day of the interview 
A)  sleep quality that Jo had the night before 
B)  the amount Jo exercised on that day 
C)  Jo's age 
D)  Jo's gender 
E)  the weather on the day of the interview

Question 12

What effect do stressful events typically have on mood?

Accepted Answer

A)  short term positive 
B)  long term positive 
C)  short term positive but long term negative 
D)  negative 
E)  positive 
A)  short term positive 
B)  long term positive 
C)  short term positive but long term negative 
D)  negative 
E)  positive

Question 13

Which of the following statements is true regarding moods?

Accepted Answer

A)  Moods are more intense feelings than emotions. 
B)  Moods don't last longer than emotions. 
C)  Moods are more action oriented in nature, as compared to emotions. 
D)  Moods are less cognitive in nature than emotions. 
E)  Moods are generally not indicated by distinct facial expressions. 
A)  Moods are more intense feelings than emotions. 
B)  Moods don't last longer than emotions. 
C)  Moods are more action oriented in nature, as compared to emotions. 
D)  Moods are less cognitive in nature than emotions. 
E)  Moods are generally not indicated by distinct facial expressions.

Question 14

Evidence confirms there is no real difference between men and women when it comes to emotional reactions.

Accepted Answer

A) True 
 B)False

Question 15

Surface acting deals with felt emotions rather than displayed emotions.

Accepted Answer

A) True 
 B)False

Question 16

Positive moods increase with age.

Accepted Answer

A) True 
 B)False

Question 17

On which day of the week does negative affect tend to be the highest?

Accepted Answer

A)  Sundays 
B)  Mondays 
C)  Tuesdays 
D)  Wednesdays 
E)  Thursdays 
A)  Sundays 
B)  Mondays 
C)  Tuesdays 
D)  Wednesdays 
E)  Thursdays

Question 18

Which of the following statements is true regarding the degree to which people experience emotions across cultures?

Accepted Answer

A)  The degree to which people experience emotions is independent of culture. 
B)  People in China report experiencing fewer positive and negative emotions as compared to people in other cultures. 
C)  Western cultures experience more negative emotions and fewer positive emotions than Eastern cultures. 
D)  The emotions experienced by people in China are more intense as compared to emotions experienced by people in other cultures. 
E)  Eastern cultures like China view emotions like pride more positively than Western individualistic cultures such as the United States. 
A)  The degree to which people experience emotions is independent of culture. 
B)  People in China report experiencing fewer positive and negative emotions as compared to people in other cultures. 
C)  Western cultures experience more negative emotions and fewer positive emotions than Eastern cultures. 
D)  The emotions experienced by people in China are more intense as compared to emotions experienced by people in other cultures. 
E)  Eastern cultures like China view emotions like pride more positively than Western individualistic cultures such as the United States.

Question 19

Surface acting deals with ________ emotions.

Accepted Answer

A)  negative 
B)  weak 
C)  strong 
D)  displayed 
E)  felt 
A)  negative 
B)  weak 
C)  strong 
D)  displayed 
E)  felt

Question 20

People who are ________ are less likely to be able to ________ their emotions.

Accepted Answer

A)  narcissistic; suppress 
B)  neurotic; control 
C)  happy; control 
D)  sad; suppress 
E)  confident; change 
A)  narcissistic; suppress 
B)  neurotic; control 
C)  happy; control 
D)  sad; suppress 
E)  confident; change

What is positivity offset?

Poor sleep can affect your job satisfaction and cause you to make less ethical judgments.

You are confronted by an angry customer who feels they deserve special treatment outside of your normal customer service policy. You know the customer is in the wrong but you can tell he is very upset. Which of the following is the appropriate reaction for you?

When you experience moral disgust, you have most likely been offended due to your sense of ________.

Stress typically has a negative effect on mood.

Research suggests which of the following relationships exists between the weather and mood?

The way we an emotion is not always the same as the way we .

Which of the following statements is true about the difference between men and women when it comes to emotional reactions?

Which of the following statements is true regarding the sources of moods and emotions?

Jo has a job interview. Which of the following will have the least effect on her feelings on the day of the interview?

What effect do stressful events typically have on mood?

Which of the following statements is true regarding moods?

Evidence confirms there is no real difference between men and women when it comes to emotional reactions.

Surface acting deals with felt emotions rather than displayed emotions.

Positive moods increase with age.

On which day of the week does negative affect tend to be the highest?

Which of the following statements is true regarding the degree to which people experience emotions across cultures?

Surface acting deals with ________ emotions.

People who are are less likely to be able to their emotions.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 4: Emotions and Moods

What is positivity offset?

Poor sleep can affect your job satisfaction and cause you to make less ethical judgments.

You are confronted by an angry customer who feels they deserve special treatment outside of your normal customer service policy. You know the customer is in the wrong but you can tell he is very upset. Which of the following is the appropriate reaction for you?

When you experience moral disgust, you have most likely been offended due to your sense of ________.

Stress typically has a negative effect on mood.

Research suggests which of the following relationships exists between the weather and mood?

The way we ________ an emotion is not always the same as the way we ________.

Which of the following statements is true about the difference between men and women when it comes to emotional reactions?

Which of the following statements is true regarding the sources of moods and emotions?

Jo has a job interview. Which of the following will have the least effect on her feelings on the day of the interview?

What effect do stressful events typically have on mood?

Which of the following statements is true regarding moods?

Evidence confirms there is no real difference between men and women when it comes to emotional reactions.

Surface acting deals with felt emotions rather than displayed emotions.

Positive moods increase with age.

On which day of the week does negative affect tend to be the highest?

Which of the following statements is true regarding the degree to which people experience emotions across cultures?

Surface acting deals with ________ emotions.

People who are ________ are less likely to be able to ________ their emotions.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

The way we an emotion is not always the same as the way we .

People who are are less likely to be able to their emotions.