Exam 4: Emotions and Moods

Julia is highly aware of her own and others' emotions. She is good at reading emotional cues and knows how to express her emotions without violating organizational norms. This information indicates that Julia has ________.

Of the ways in which we express emotions, ________ has/have proven to be the most difficult to interpret.

One implication from the evidence on EI to date is that employers should consider it a factor in hiring employees, especially in jobs that demand ________.

________ are the emotions that an individual is actually experiencing, despite what they might display.

Which of the following mood dimensions is a pure marker of high negative affect?

Emotions are critical to rational thinking.

Explain the differences between the following terms: affect, emotions, and moods.

________ is an emotion that falls into the category of high positive affect.

Positive affect is a mood dimension consisting of ________ at the low end.

Deep level acting is less psychologically costly than surface level acting because in deep level acting, we are actually trying to experience the emotion, so we ________.

________ is a pure marker of high positive affect.

Research has indicated that people in a ________ mood are better able to ________.

Men generally express anger more frequently than do women.

Rahael's team was recently responsible for missing a major sales goal. According to the affective events theory, which of the following is most likely to occur?

Negative affect is a mood dimension consisting of ________ at the low end.

Amber and Emmet were recently hired by a marketing agency. While Amber is typically in a good mood always, Emmet appears to be depressed most of the time. Based on this information, what would you expect from Amber?

What do you call the practice of modifying one's true inner feelings based on display rules?

Explain how stress affects emotions and moods.

Research has shown that there is a link between our emotions and our ability to be ________.

Emotions are ________.