Exam 2: Attitudes and Job Satisfaction

Henry is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing. Henry has decided that if he just waits, conditions will improve. Henry's approach to this problem is termed ________.

Jo is a courier, delivering parcels throughout the metropolitan area. Although she considers herself law abiding, she often breaks the speed limit while making her deliveries. Which of the following statements does not reflect a likely response to the conflict between her attitude and her behavior?

An individual's involvement with, satisfaction with, and enthusiasm for the work he/she performs is known as ________.

Organizational commitment is a more global response to the organization than is job satisfaction.

Attitudes are often concrete matters of fact.

Which of the following is true regarding the relationship between satisfaction and absenteeism?

Under which of the following conditions is job dissatisfaction less predictive of turnover?

Employees with positive core self-evaluations believe in their inner worth and basic competence, and are more satisfied with their jobs than those with negative core self-evaluations. This concept helps us understand that ________.

Which of the following statements is true about the major job attitudes?

Dispatch Heroes Inc. is a medium-sized logistics company. The management is facing tough times as the workers are dissatisfied and are engaging in a number of deviant workplace behaviors such as stealing, undue socializing, and tardiness. The management is considering enforcing several rules restrictions to curb these counterproductive behaviors. What would be a better way to deal with such forms of workplace deviance?

Under which of the following conditions is job dissatisfaction not likely to translate into turnover?

In which of the following categories do people report lower levels of satisfaction?

Bryan Eusebius has a positive attitude toward his organization. He feels the management treats all employees fairly in matters concerning rewards, takes into account employees' opinions, and overall, is highly supportive. Bryan's attitude toward his employing organization is indicative of ________.

The more specific the attitude and the more specific the behavior, the stronger the link between the two.

Most of the research in OB has been concerned with three attitudes: job satisfaction, job involvement, and organizational commitment. Explain the difference between these attitudes.

Research has concluded that people seek consistency among their attitudes but not between their attitudes and behavior.

Mrs. Jonas comes to you for an explanation of why she is so uncomfortable. You would refer her to the theories of ________.

If individuals perceive the dissonance to be an uncontrollable result, they are less likely to be receptive to attitude change.

Which of the following statements is not true about attitudes in the workplace?

Ramiro has been a forklift driver for the local grocery store for six years. He earns $32,000 a year. He works with a nice crew. He plays softball with his coworkers on the weekends. They also volunteer together at the local food bank during the holidays, and socialize with their families at summer picnics. Ramiro is highly satisfied with his job. Which of the following is the most probable cause of Ramiro's high job satisfaction?