Question 1

The matrix organizational structure facilitates greater communication between employees.

Accepted Answer

A) True 
 B)False

Question 2

Airo Corporation has a traditional structure. It wants to change to a project structure that will allow more interaction among functional groups. Which structure would you suggest?

Accepted Answer

A) Network 
B) Formal 
C) Matrix 
D) Informal 
E) Line 
A) Network 
B) Formal 
C) Matrix 
D) Informal 
E) Line

Question 3

In a furniture factory, one worker cuts the wood according to the design, another glues the furniture together, and another stains and finishes the furniture. This is an example of

Accepted Answer

A) departmentalization. 
B) decentralization. 
C) job specialization. 
D) job rotation. 
E) an automated assembly line. 
A) departmentalization. 
B) decentralization. 
C) job specialization. 
D) job rotation. 
E) an automated assembly line.

Question 4

What are the advantages and disadvantages of a matrix structure?

Accepted Answer

Answers will vary. Disadvantages include

Question 5

Dramatic Expressions
Dramatic Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers. Wanda is the CEO of the company. She feels that there is not enough specialization within the company and wants to organize the business in a different way. Wanda thinks that the company would be more effective if it were to switch to a new way of organization. For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centers, and so on.
Another issue that Wanda wants to resolve is that of delegation. She believes that if she could improve her delegating, employees would feel more empowered and want to go above and beyond what they are required to do. There are certain reasons that Wanda has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it.
-Refer to Dramatic Expressions. What would be an alternative to specialization if negative consequences were to develop at Dramatic Expressions?

Accepted Answer

A) Organization 
B) Occupation 
C) Circulation 
D) Rotation 
E) Generalization 
A) Organization 
B) Occupation 
C) Circulation 
D) Rotation 
E) Generalization

Question 6

Using more than one basis for departmentalization is the rule rather than the exception for larger firms.

Accepted Answer

A) True 
 B)False

Question 7

Dana is assigned to create a training program for newly hired mortgage loan officers. She has the ____ to complete this assignment.

Accepted Answer

A) authority 
B) delegation 
C) network 
D) responsibility 
E) accountability 
A) authority 
B) delegation 
C) network 
D) responsibility 
E) accountability

Question 8

The head of the marketing department at CBS Environmental, Inc. supervises twelve people in her department. This represents her

Accepted Answer

A) chain of command. 
B) degree of specialization. 
C) level of authority. 
D) span of management. 
E) nature and degree of departmentalization. 
A) chain of command. 
B) degree of specialization. 
C) level of authority. 
D) span of management. 
E) nature and degree of departmentalization.

Question 9

The span of management plays a direct role in determining the organization's height.

Accepted Answer

A) True 
 B)False

Question 10

The span of control is the number of subordinates who report directly to one manager.

Accepted Answer

A) True 
 B)False

Question 11

A manager with few subordinates is said to have a

Accepted Answer

A) narrow span of control. 
B) flat organizational structure. 
C) managerial hierarchy. 
D) matrix structure. 
E) wide span of control. 
A) narrow span of control. 
B) flat organizational structure. 
C) managerial hierarchy. 
D) matrix structure. 
E) wide span of control.

Question 12

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organization. This is called

Accepted Answer

A) job trading. 
B) specialization. 
C) departmentalization by function. 
D) job enlargement. 
E) job rotation. 
A) job trading. 
B) specialization. 
C) departmentalization by function. 
D) job enlargement. 
E) job rotation.

Question 13

The book, The Wealth of Nations, published in the eighteenth century, emphasizes the power of

Accepted Answer

A) job rotation. 
B) technical job training. 
C) job specialization. 
D) job design. 
E) assembly-line production. 
A) job rotation. 
B) technical job training. 
C) job specialization. 
D) job design. 
E) assembly-line production.

Question 14

Which of the following is most characteristic of a line structure in an organization?

Accepted Answer

A) Flexibility that allows an organization to adjust quickly 
B) Raises moral and nurtures creativity 
C) Teams that may be temporary or disbanded upon an accomplished mission 
D) Education decision-making with expert advice from outside sources 
E) Quick decision-making and direct accountability 
A) Flexibility that allows an organization to adjust quickly 
B) Raises moral and nurtures creativity 
C) Teams that may be temporary or disbanded upon an accomplished mission 
D) Education decision-making with expert advice from outside sources 
E) Quick decision-making and direct accountability

Question 15

Location, product, function, and customer are common bases for a firm's

Accepted Answer

A) span of management. 
B) job design. 
C) job specialization. 
D) chain of command. 
E) departmentalization. 
A) span of management. 
B) job design. 
C) job specialization. 
D) chain of command. 
E) departmentalization.

Question 16

Among an ad hoc committee, a standing committee, and a task force, only a standing committee is relatively permanent.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is not one of the four basic forms of organizational structure?

Accepted Answer

A) Informal 
B) Network 
C) Line 
D) Line-and-staff 
E) Matrix 
A) Informal 
B) Network 
C) Line 
D) Line-and-staff 
E) Matrix

Question 18

Corporate culture has little real influence on the performance of a firm.

Accepted Answer

A) True 
 B)False

Question 19

A firm organized on the basis of retail customers and wholesale customers utilizes the concept of departmentalization by

Accepted Answer

A) location. 
B) function. 
C) customer. 
D) product. 
E) task. 
A) location. 
B) function. 
C) customer. 
D) product. 
E) task.

Question 20

Why is job specialization needed?

Accepted Answer

Job specialization is the separation of

The matrix organizational structure facilitates greater communication between employees.

Airo Corporation has a traditional structure. It wants to change to a project structure that will allow more interaction among functional groups. Which structure would you suggest?

In a furniture factory, one worker cuts the wood according to the design, another glues the furniture together, and another stains and finishes the furniture. This is an example of

What are the advantages and disadvantages of a matrix structure?

Using more than one basis for departmentalization is the rule rather than the exception for larger firms.

Dana is assigned to create a training program for newly hired mortgage loan officers. She has the ____ to complete this assignment.

The head of the marketing department at CBS Environmental, Inc. supervises twelve people in her department. This represents her

The span of management plays a direct role in determining the organization's height.

The span of control is the number of subordinates who report directly to one manager.

A manager with few subordinates is said to have a

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organization. This is called

The book, The Wealth of Nations, published in the eighteenth century, emphasizes the power of

Which of the following is most characteristic of a line structure in an organization?

Location, product, function, and customer are common bases for a firm's

Among an ad hoc committee, a standing committee, and a task force, only a standing committee is relatively permanent.

Which of the following is not one of the four basic forms of organizational structure?

Corporate culture has little real influence on the performance of a firm.

A firm organized on the basis of retail customers and wholesale customers utilizes the concept of departmentalization by

Why is job specialization needed?

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Social Media and E-Business

Using Management Information Systems and Accounting Information

Mastering Financial Management

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Exam 7: Creating a Flexible Organization

The matrix organizational structure facilitates greater communication between employees.

Airo Corporation has a traditional structure. It wants to change to a project structure that will allow more interaction among functional groups. Which structure would you suggest?

In a furniture factory, one worker cuts the wood according to the design, another glues the furniture together, and another stains and finishes the furniture. This is an example of

What are the advantages and disadvantages of a matrix structure?

Using more than one basis for departmentalization is the rule rather than the exception for larger firms.

Dana is assigned to create a training program for newly hired mortgage loan officers. She has the ____ to complete this assignment.

The head of the marketing department at CBS Environmental, Inc. supervises twelve people in her department. This represents her

The span of management plays a direct role in determining the organization's height.

The span of control is the number of subordinates who report directly to one manager.

A manager with few subordinates is said to have a

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organization. This is called

The book, The Wealth of Nations, published in the eighteenth century, emphasizes the power of

Which of the following is most characteristic of a line structure in an organization?

Location, product, function, and customer are common bases for a firm's

Among an ad hoc committee, a standing committee, and a task force, only a standing committee is relatively permanent.

Which of the following is not one of the four basic forms of organizational structure?

Corporate culture has little real influence on the performance of a firm.

A firm organized on the basis of retail customers and wholesale customers utilizes the concept of departmentalization by

Why is job specialization needed?

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Social Media and E-Business

Using Management Information Systems and Accounting Information

Mastering Financial Management

Filters