Question 1

An informal group in an organization is formed by the line managers of that organization.

Accepted Answer

A) True 
 B)False

Question 2

An organization with a(n) ___ culture is characterized by employees not becoming friends and having a high degree of autonomy and flexibility.

Accepted Answer

A) communal 
B) networked 
C) informal 
D) mercenary 
E) fragmented 
A) communal 
B) networked 
C) informal 
D) mercenary 
E) fragmented

Question 3

In a flat organization, administrative costs are higher because more managers are needed.

Accepted Answer

A) True 
 B)False

Question 4

A committee created to investigate a major problem or pending decision is called a(n)

Accepted Answer

A) ad hoc committee. 
B) standing committee. 
C) task force. 
D) work team. 
E) venture committee. 
A) ad hoc committee. 
B) standing committee. 
C) task force. 
D) work team. 
E) venture committee.

Question 5

​The author of the book, The Wealth of Nations, which emphasized the power of specialization, was

Accepted Answer

A) ​Adam Smith 
B) ​John Smith 
C) ​Fred Smith 
D) ​Wilber Smith 
A) ​Adam Smith 
B) ​John Smith 
C) ​Fred Smith 
D) ​Wilber Smith

Question 6

A manager's reluctance to delegate may stem from his or her belief that the subordinate will do the work too well.

Accepted Answer

A) True 
 B)False

Question 7

A relatively permanent committee charged with performing some recurring task is called a(n)

Accepted Answer

A) cluster structure. 
B) ad hoc committee. 
C) informal group. 
D) task force. 
E) standing committee. 
A) cluster structure. 
B) ad hoc committee. 
C) informal group. 
D) task force. 
E) standing committee.

Question 8

Which of the following does not prevent managers from delegating?

Accepted Answer

A) They are so disorganized that they cannot assign work effectively. 
B) They want to make sure the work gets done properly. 
C) They usually have few responsibilities and therefore little to delegate. 
D) They fear that the subordinate will do excellent work and become a threat to the manager. 
E) They know that they are still ultimately responsible for the work. 
A) They are so disorganized that they cannot assign work effectively. 
B) They want to make sure the work gets done properly. 
C) They usually have few responsibilities and therefore little to delegate. 
D) They fear that the subordinate will do excellent work and become a threat to the manager. 
E) They know that they are still ultimately responsible for the work.

Question 9

How does delegation impact decentralization or centralization of a firm?

Accepted Answer

The pattern of delegation--assigning par

Question 10

When a manager has few subordinates, a narrow span of management exists.

Accepted Answer

A) True 
 B)False

Question 11

Mark left his position as a manager for JCPenney after two years. He complained of being burned out from having to fulfill too many roles and tasks for one position. Mark probably never learned to use the tool of

Accepted Answer

A) segmentation. 
B) decentralization. 
C) control. 
D) delegation. 
E) centralization. 
A) segmentation. 
B) decentralization. 
C) control. 
D) delegation. 
E) centralization.

Question 12

​The name given to a diagram that represents the positions and relationships within an organization is a(n)

Accepted Answer

A) ​organizational chart. 
B) ​organizational outline. 
C) ​chain of command. 
D) ​organizational identification. 
A) ​organizational chart. 
B) ​organizational outline. 
C) ​chain of command. 
D) ​organizational identification.

Question 13

A disadvantage of the matrix structure is that

Accepted Answer

A) people have more work to do because they are assigned to special projects in addition to their regular tasks. 
B) the quality of work decreases due to project teams' lack of attention to regular job duties. 
C) employees' supervisors change, which can cause confusion. 
D) teams may be too decentralized and incapable of making a decision. 
E) employees have to report to more than one supervisor, which can cause confusion about who is in charge of certain situations. 
A) people have more work to do because they are assigned to special projects in addition to their regular tasks. 
B) the quality of work decreases due to project teams' lack of attention to regular job duties. 
C) employees' supervisors change, which can cause confusion. 
D) teams may be too decentralized and incapable of making a decision. 
E) employees have to report to more than one supervisor, which can cause confusion about who is in charge of certain situations.

Question 14

George Brown is a regional sales manager for Unisys, a large manufacturer of computer systems. As such, George is responsible for salespeople throughout the region, and he must interact with them frequently to solve problems. Which of the following descriptions is most characteristic of Unisys and its sales managers?

Accepted Answer

A) Wide span of management control and flat organizational height 
B) Narrow span of management control and flat organizational height 
C) Wide span of management control and tall organizational height 
D) Narrow span of management control and tall organizational height 
E) Low administrative costs and clear communication 
A) Wide span of management control and flat organizational height 
B) Narrow span of management control and flat organizational height 
C) Wide span of management control and tall organizational height 
D) Narrow span of management control and tall organizational height 
E) Low administrative costs and clear communication

Question 15

Legal services and public affairs are ____ types of jobs, so they do not fit directly into the chain of command.

Accepted Answer

A) specialized 
B) top management 
C) authoritative 
D) voluntary 
E) advisory 
A) specialized 
B) top management 
C) authoritative 
D) voluntary 
E) advisory

Question 16

Citibank has one group of loan officers who handle consumer loans and another group who work in the commercial loan area. Grouping work units this way is known as departmentalization by

Accepted Answer

A) function. 
B) customer. 
C) product. 
D) specialty. 
E) location. 
A) function. 
B) customer. 
C) product. 
D) specialty. 
E) location.

Question 17

Delegation is the act of distributing work and power to subordinates.

Accepted Answer

A) True 
 B)False

Question 18

What are some of the primary differences between a line structure and a line-and-staff structure?

Accepted Answer

A line structure is a chain of command t

Question 19

What are some of the primary advantages of a network structure?

Accepted Answer

The primary strength of a network struct

Question 20

​Jenna is giving a speech on job specialization for her business class. She will most likely tell the class that one of the reasons for job specialization is

Accepted Answer

A) ​the organization is too large for one person to do everything. 
B) ​special skills are not needed to complete specialized tasks. 
C) ​a worker repeating the same job becomes bored and slows down the operation. 
D) ​not everyone wants to do the same thing. 
A) ​the organization is too large for one person to do everything. 
B) ​special skills are not needed to complete specialized tasks. 
C) ​a worker repeating the same job becomes bored and slows down the operation. 
D) ​not everyone wants to do the same thing.

An informal group in an organization is formed by the line managers of that organization.

An organization with a(n) ___ culture is characterized by employees not becoming friends and having a high degree of autonomy and flexibility.

In a flat organization, administrative costs are higher because more managers are needed.

A committee created to investigate a major problem or pending decision is called a(n)

The author of the book, The Wealth of Nations, which emphasized the power of specialization, was

A manager's reluctance to delegate may stem from his or her belief that the subordinate will do the work too well.

A relatively permanent committee charged with performing some recurring task is called a(n)

Which of the following does not prevent managers from delegating?

How does delegation impact decentralization or centralization of a firm?

When a manager has few subordinates, a narrow span of management exists.

Mark left his position as a manager for JCPenney after two years. He complained of being burned out from having to fulfill too many roles and tasks for one position. Mark probably never learned to use the tool of

The name given to a diagram that represents the positions and relationships within an organization is a(n)

A disadvantage of the matrix structure is that

Legal services and public affairs are ____ types of jobs, so they do not fit directly into the chain of command.

Citibank has one group of loan officers who handle consumer loans and another group who work in the commercial loan area. Grouping work units this way is known as departmentalization by

Delegation is the act of distributing work and power to subordinates.

What are some of the primary differences between a line structure and a line-and-staff structure?

What are some of the primary advantages of a network structure?

Jenna is giving a speech on job specialization for her business class. She will most likely tell the class that one of the reasons for job specialization is

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Social Media and E-Business

Using Management Information Systems and Accounting Information

Mastering Financial Management

Filters

Exam 7: Creating a Flexible Organization

An informal group in an organization is formed by the line managers of that organization.

An organization with a(n) ___ culture is characterized by employees not becoming friends and having a high degree of autonomy and flexibility.

In a flat organization, administrative costs are higher because more managers are needed.

A committee created to investigate a major problem or pending decision is called a(n)

​The author of the book, The Wealth of Nations, which emphasized the power of specialization, was

A manager's reluctance to delegate may stem from his or her belief that the subordinate will do the work too well.

A relatively permanent committee charged with performing some recurring task is called a(n)

Which of the following does not prevent managers from delegating?

How does delegation impact decentralization or centralization of a firm?

When a manager has few subordinates, a narrow span of management exists.

Mark left his position as a manager for JCPenney after two years. He complained of being burned out from having to fulfill too many roles and tasks for one position. Mark probably never learned to use the tool of

​The name given to a diagram that represents the positions and relationships within an organization is a(n)

A disadvantage of the matrix structure is that

Legal services and public affairs are ____ types of jobs, so they do not fit directly into the chain of command.

Citibank has one group of loan officers who handle consumer loans and another group who work in the commercial loan area. Grouping work units this way is known as departmentalization by

Delegation is the act of distributing work and power to subordinates.

What are some of the primary differences between a line structure and a line-and-staff structure?

What are some of the primary advantages of a network structure?

​Jenna is giving a speech on job specialization for her business class. She will most likely tell the class that one of the reasons for job specialization is

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Social Media and E-Business

Using Management Information Systems and Accounting Information

Mastering Financial Management

Filters

The author of the book, The Wealth of Nations, which emphasized the power of specialization, was

The name given to a diagram that represents the positions and relationships within an organization is a(n)

Jenna is giving a speech on job specialization for her business class. She will most likely tell the class that one of the reasons for job specialization is