Exam 7: Creating a Flexible Organization
Exam 1: Exploring the World of Business and Economics248 Questions
Exam 2: Being Ethical and Socially Responsible274 Questions
Exam 3: Exploring Global Business252 Questions
Exam 4: Choosing a Form of Business Ownership213 Questions
Exam 5: Small Business, Entrepreneurship, and Franchises212 Questions
Exam 6: Understanding the Management Process196 Questions
Exam 7: Creating a Flexible Organization190 Questions
Exam 8: Producing Quality Goods and Services210 Questions
Exam 9: Attracting and Retaining the Best Employees217 Questions
Exam 10: Motivating and Satisfying Employees and Teams200 Questions
Exam 11: Building Customer Relationships Through Effective Marketing207 Questions
Exam 12: Creating and Pricing Products That Satisfy Customers270 Questions
Exam 13: Distributing and Promoting Products241 Questions
Exam 14: Understanding Social Media and E-Business157 Questions
Exam 15: Using Management Information Systems and Accounting Information183 Questions
Exam 16: Mastering Financial Management236 Questions
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Ann delegated work to an employee who mismanaged public funds. Ann, rather than the employee, was reprimanded for this mismanagement. Ann is now reluctant to delegate because she
(Multiple Choice)
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Each rectangle in an organization chart represents a relationship within the organization.
(True/False)
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A small restaurant with wait staff that reports to staff manager who reports to a floor manager who reports to the restaurant manager is a clear example of a(n) ____ organizational structure.
(Multiple Choice)
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Dramatic Expressions
Dramatic Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers. Wanda is the CEO of the company. She feels that there is not enough specialization within the company and wants to organize the business in a different way. Wanda thinks that the company would be more effective if it were to switch to a new way of organization. For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centers, and so on.
Another issue that Wanda wants to resolve is that of delegation. She believes that if she could improve her delegating, employees would feel more empowered and want to go above and beyond what they are required to do. There are certain reasons that Wanda has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it.
-Refer to Dramatic Expressions. What type of departmentalization does Wanda want to switch to?
(Multiple Choice)
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Ford and Xerox are two companies that have begun moving away from strict job specialization to alleviate employee motivation problems. Each company has adopted a job design alternative that involves workers in a wider variety of tasks. The method they have employed is known as job
(Multiple Choice)
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When managers attempt to spread authority widely in the lower levels of an organization, they are attempting to centralize authority.
(True/False)
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Why is it important that owners and managers pay close attention to corporate culture when merging two organizations?
(Essay)
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A computer manufacturer is first divided into the following groups: Home Office/Personal Use, Small Business, Large Business, and Educational Institutions. Within each of these divisions, management is organized into finance, operations, marketing, and human resources. This company is organized first by ____, then by ____.
(Multiple Choice)
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Sherry, a sales representative, is placed in a group with an engineer from operations, a human resource specialist, and a financial manager to develop new uses for one of the company's existing products in order to increase sales. This group is a
(Multiple Choice)
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Susan was given the responsibility for chairing a campus committee. To complete the delegation process, she should be given the ____ to carry out this responsibility.
(Multiple Choice)
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Delegation consists of giving a subordinate all of the following except
(Multiple Choice)
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Wesley is a manager in an organization where a great deal of interaction is required between himself and his workers and new problems arise frequently. Wesley is likely to have
(Multiple Choice)
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When line managers in an organization encounter issues that a staff member with specialized expertise can assist with, the staff member they consult with has ___ authority.
(Multiple Choice)
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Grouping the United States into the Northeast Region, the Northwest Region, the Southeast Region, and the Southwest Region would be departmentalization by
(Multiple Choice)
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When a manager hears that inaccurate information that may be harmful to the company is being spread through the grapevine, the manager should
(Multiple Choice)
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Departmentalization by location allows an organization to readily respond to the unique demands of each geographic area.
(True/False)
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A committee created for a specific short-term purpose is called a(n)
(Multiple Choice)
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