Exam 11: Communication in Organizations

E-mail is the most popular of communication worldwide.

Product placements in videos, movies, and games are other ways that advertisers strive to reach receivers with filter messages.

______________ is defined as giving full attention to what other people are saying, taking time to understand the points being made.

The popularity and power of Blogs is growing, with the total of Fortune 500 companies having official Blogs at:

The subtle repetition of the other person's posture conveys that we are _____________.

According to one study, what percent of a receiver's comprehension of a message is based on the sender's actual words?

The average public speaker communicates at a speed of about _______ words per minute.

When the message is emotional, the sender should use what form of communication:

Companies often have their own acronyms and buzzwords called business _______________.

How does one determine whether to communicate verbally or in writing

Verbal communication has the advantage of offering opportunities for immediate _______________.

An effective communication requires a sender and a receiver who are open to speaking and listening to one another, despite possible differences in opinion or personality.

What is jargon?

Communication within an organization flows:

Selective perception is the filtering of information to suit our own needs.

According to the text, what are some tips on writing well in business

List five business e-mail do's and don'ts in business today.

In contrast to verbal communications, ______________ business communications are printed messages.

What is the meaning of the phrase: Mean what you say, and say what you mean?

E-mail is a -rich channel.