Exam 1: Introduction to Principles of Management

Decisions made about the structure of an organization are generally referred to as operational planning decisions.

There are ten roles common to the work of all managers, and can be played at different times by the same manager. Name these roles.

In terms of principles of management, one can think of leadership, entrepreneurship, and strategic management as answering questions about "who," "what," and "how."

A __________ is someone who is responsible for managing a clearly identifiable revenue-producing unit of an organization.

If management is defined as getting things done through others, then _________ should be defined as the social and informal sources of influence that one uses to inspire action taken by others.

The three informational roles assumed by a manager are primarily concerned with providing information outside the organization.

_____ often refers to "the art of getting things done through the efforts of other people."

Tactical planning in an organization is usually an intermediate-range plan designed to develop specific means to implement the strategic plan.

__________ are responsible for developing the organization's strategy, and being a steward for its vision and mission.

Operational planning assumes the existence of:

What are the three groups of managerial roles as identified by Professor Mintzberg? Summarize how they differ.

____________ planning in an organization is usually an intermediate-range plan designed to develop specific means to implement the strategic plan.

Why do customers play a big role in economic profits?

Describe the differences in the traditional process of job design, and the processes organizations are considering today.

What is the process of planning?

Triple bottom line refers to the measurement of business performance along __________, _____________ and ____________ dimensions.

There are two decisional managerial roles in an organization.

Explain the three steps involved in controlling in an organization.

_____________ identify and create new markets, as well as foster change in existing ones.

__________ is the process of enabling or authorizing an individual to make decisions in autonomous ways.