Exam 7: Organizational Structure and Change

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Knowledge work is thought to be safe from outsourcing.

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An example of a company that is a modular organization is:

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Lewin's change model includes which of the following steps?

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________________ involves ensuring that change becomes permanent and the new habits, rules, or procedures become the norm.

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Mechanistic structures include which of the following?

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Organizational change is often a response to changes in the ?????________________.

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Ensuring that top management communicates with employees about the upcoming changes also has symbolic _____________.

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The following statements regarding tall structures in an organization are true EXCEPT:

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In some organizations, the act of including employees in the change process is not possible, and instead organizations can recruit a small number of opinion leaders to promote the benefits of coming changes.

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Breaking up the proposed change into phases may be a bad idea because it creates the wrong targets.

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???_______________ companies give more authority to lower-level employees, resulting in a sense of empowerment.

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A term coined by Jack Welch during his tenure at GE and refers to an organization that eliminates traditional barriers between departments as well as barriers between the organization and the external environment is _________________.

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Why do people resist change

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Globalization can be either a threat or opportunity for organizations, depending on their ability to adapt to relevant changes.

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Decentralized companies give more authority to a higher-level employee, resulting in a sense of empowerment.

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Functional structures tend to be effective when an organization has a large number of products and services requiring special attention.

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When the new behaviors employees are expected to demonstrate are made part of an organization's reward, those behaviors are more likely to be taken seriously and repeated.

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________________ are defenders of the new way and actually encourage others around them to give support to the change effort.

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What can organizations do prior to change to prepare employees

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Some employees are more comfortable in a centralized organization where their manager confidently gives instructions and makes decisions.

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