Question 1

In the context of labor relations, _____ refers to a situation wherein workers walk off the job in violation of their contract.

Accepted Answer

A)  grievance procedure 
B)  comparable worth 
C)  employment-at-will 
D)  wildcat strike 
E)  arbitration 
A)  grievance procedure 
B)  comparable worth 
C)  employment-at-will 
D)  wildcat strike 
E)  arbitration

Question 2

Which of the following types of interview explores what candidates have actually done in the past?

Accepted Answer

A)  situational interview 
B)  contingency interview 
C)  behavioral description interview 
D)  unstructured interview 
E)  nondirective interview 
A)  situational interview 
B)  contingency interview 
C)  behavioral description interview 
D)  unstructured interview 
E)  nondirective interview

Question 3

Compare and contrast the different types of training options.

Accepted Answer

Orientation training familiarizes new em

Question 4

The most popular selection tools are applications and résumés.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is an advantage of a structured interview?

Accepted Answer

A)  It helps establish rapport. 
B)  It is more likely to be free of bias and stereotypes. 
C)  It provides a sense of the applicant's personality. 
D)  It helps prospective employers make a first cut through candidates. 
E)  It helps measure a range of intellectual abilities. 
A)  It helps establish rapport. 
B)  It is more likely to be free of bias and stereotypes. 
C)  It provides a sense of the applicant's personality. 
D)  It helps prospective employers make a first cut through candidates. 
E)  It helps measure a range of intellectual abilities.

Question 6

Jeffery applied for a summer job as a bookkeeper. As part of his employment screening, he was asked to take an exam with numerical aptitude questions. This type of selection test is referred to as a

Accepted Answer

A)  performance test. 
B)  cognitive ability test. 
C)  validity test. 
D)  personality test. 
E)  certification test. 
A)  performance test. 
B)  cognitive ability test. 
C)  validity test. 
D)  personality test. 
E)  certification test.

Question 7

Outplacement is

Accepted Answer

A)  recruiting from external sources. 
B)  hiring from external applicants. 
C)  an illegal activity under the WARN Act of 1989. 
D)  dismissing people from the company. 
E)  helping dismissed workers find employment elsewhere. 
A)  recruiting from external sources. 
B)  hiring from external applicants. 
C)  an illegal activity under the WARN Act of 1989. 
D)  dismissing people from the company. 
E)  helping dismissed workers find employment elsewhere.

Question 8

The estimate an organization makes regarding the number and quality of its current employees and the available external source of workers is known as an)

Accepted Answer

A)  demand forecast. 
B)  job analysis. 
C)  environmental scan. 
D)  availability analysis. 
E)  labor supply forecast. 
A)  demand forecast. 
B)  job analysis. 
C)  environmental scan. 
D)  availability analysis. 
E)  labor supply forecast.

Question 9

For important management positions companies often use

Accepted Answer

A)  web job boards. 
B)  company websites. 
C)  referrals. 
D)  specialized executive search firms. 
E)  newspaper ads. 
A)  web job boards. 
B)  company websites. 
C)  referrals. 
D)  specialized executive search firms. 
E)  newspaper ads.

Question 10

In a collective bargaining agreement, an) _____ gives workers a voice in what goes on during contract negotiations and administration.

Accepted Answer

A)  grievance procedure 
B)  individual right 
C)  wage component 
D)  security clause 
E)  arbitration 
A)  grievance procedure 
B)  individual right 
C)  wage component 
D)  security clause 
E)  arbitration

Question 11

Which of the following is a step taken by companies when there is a labor surplus?

Accepted Answer

A)  hiring better employees 
B)  using attrition if they have planned far enough in advance 
C)  promoting current employees to new positions 
D)  outsourcing work to contractors 
E)  using their compensation policy to attract talent 
A)  hiring better employees 
B)  using attrition if they have planned far enough in advance 
C)  promoting current employees to new positions 
D)  outsourcing work to contractors 
E)  using their compensation policy to attract talent

Question 12

In the context of incentive systems, _____ reward employees for increasing productivity or saving money in areas under their direct control.

Accepted Answer

A)  gainsharing plans 
B)  individual incentive plans 
C)  stock plans 
D)  profit-sharing plans 
E)  merit pay systems 
A)  gainsharing plans 
B)  individual incentive plans 
C)  stock plans 
D)  profit-sharing plans 
E)  merit pay systems

Question 13

A company has developed a new cell phone that will be targeted at developing countries. It is estimated that the demand for the new product will initially be slow but would accelerate gradually as the product becomes increasingly familiar to worldwide consumers. In order to determine the number of workers necessary to staff the new production facilities, the company needs to conduct an)

Accepted Answer

A)  market search. 
B)  utilization survey. 
C)  demand forecast. 
D)  inventory calculation. 
E)  recruitment drive. 
A)  market search. 
B)  utilization survey. 
C)  demand forecast. 
D)  inventory calculation. 
E)  recruitment drive.

Question 14

In the context of employee benefits, _____ provides financial support to employees suffering a work-related injury or illness.

Accepted Answer

A)  Social Security 
B)  workers' compensation 
C)  unemployment insurance 
D)  gainsharing 
E)  profit-sharing 
A)  Social Security 
B)  workers' compensation 
C)  unemployment insurance 
D)  gainsharing 
E)  profit-sharing

Question 15

Recruitment is

Accepted Answer

A)  a tool for determining what is done on a given job and what should be done on that job. 
B)  the development of a pool of applicants for jobs in an organization. 
C)  a system of organizational activities to attract, develop, and motivate an effective and qualified workforce. 
D)  choosing from among qualified applicants to hire into an organization. 
E)  a technique that involves asking all applicants the same questions and comparing their responses. 
A)  a tool for determining what is done on a given job and what should be done on that job. 
B)  the development of a pool of applicants for jobs in an organization. 
C)  a system of organizational activities to attract, develop, and motivate an effective and qualified workforce. 
D)  choosing from among qualified applicants to hire into an organization. 
E)  a technique that involves asking all applicants the same questions and comparing their responses.

Question 16

Which of the following is a function of job analysis?

Accepted Answer

A)  It provides basic information that help prospective employers make a first cut through candidates. 
B)  It provides the information required by virtually every human resources activity. 
C)  It explores what candidates have actually done in the past. 
D)  It focuses on hypothetical situations. 
E)  It measures a range of intellectual abilities. 
A)  It provides basic information that help prospective employers make a first cut through candidates. 
B)  It provides the information required by virtually every human resources activity. 
C)  It explores what candidates have actually done in the past. 
D)  It focuses on hypothetical situations. 
E)  It measures a range of intellectual abilities.

Question 17

In the context of human resources management, the planning stage involves

Accepted Answer

A)  ensuring the availability of the right number and types of people. 
B)  determining appropriate automation methods. 
C)  training of hired individuals. 
D)  determining the pay scales of employees. 
E)  evaluating the results of implemented programs. 
A)  ensuring the availability of the right number and types of people. 
B)  determining appropriate automation methods. 
C)  training of hired individuals. 
D)  determining the pay scales of employees. 
E)  evaluating the results of implemented programs.

Question 18

What may help organizations defend themselves in a lawsuit involving employment practices?

Accepted Answer

A)  supply forecasts 
B)  demand forecasts 
C)  job analysis 
D)  environmental scanning 
E)  personnel policies 
A)  supply forecasts 
B)  demand forecasts 
C)  job analysis 
D)  environmental scanning 
E)  personnel policies

Question 19

In the United States, which of the following is an employee benefit required by law?

Accepted Answer

A)  medical insurance 
B)  hospital insurance 
C)  cafeteria vouchers 
D)  Social Security 
E)  pension plans 
A)  medical insurance 
B)  hospital insurance 
C)  cafeteria vouchers 
D)  Social Security 
E)  pension plans

Question 20

_____ is the most effective and direct management development tool.

Accepted Answer

A)  People skills 
B)  Coaching 
C)  Diversity training 
D)  Management training 
E)  Mentoring 
A)  People skills 
B)  Coaching 
C)  Diversity training 
D)  Management training 
E)  Mentoring

In the context of labor relations, _____ refers to a situation wherein workers walk off the job in violation of their contract.

Which of the following types of interview explores what candidates have actually done in the past?

Compare and contrast the different types of training options.

The most popular selection tools are applications and résumés.

Which of the following is an advantage of a structured interview?

Jeffery applied for a summer job as a bookkeeper. As part of his employment screening, he was asked to take an exam with numerical aptitude questions. This type of selection test is referred to as a

Outplacement is

The estimate an organization makes regarding the number and quality of its current employees and the available external source of workers is known as an)

For important management positions companies often use

In a collective bargaining agreement, an) _____ gives workers a voice in what goes on during contract negotiations and administration.

Which of the following is a step taken by companies when there is a labor surplus?

In the context of incentive systems, _____ reward employees for increasing productivity or saving money in areas under their direct control.

In the context of employee benefits, _____ provides financial support to employees suffering a work-related injury or illness.

Recruitment is

Which of the following is a function of job analysis?

In the context of human resources management, the planning stage involves

What may help organizations defend themselves in a lawsuit involving employment practices?

In the United States, which of the following is an employee benefit required by law?

_____ is the most effective and direct management development tool.

Managing Effectively in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters

Exam 8: Managing Human Resources

In the context of labor relations, _____ refers to a situation wherein workers walk off the job in violation of their contract.

Which of the following types of interview explores what candidates have actually done in the past?

Compare and contrast the different types of training options.

The most popular selection tools are applications and résumés.

Which of the following is an advantage of a structured interview?

Jeffery applied for a summer job as a bookkeeper. As part of his employment screening, he was asked to take an exam with numerical aptitude questions. This type of selection test is referred to as a

Outplacement is

The estimate an organization makes regarding the number and quality of its current employees and the available external source of workers is known as an)

For important management positions companies often use

In a collective bargaining agreement, an) _____ gives workers a voice in what goes on during contract negotiations and administration.

Which of the following is a step taken by companies when there is a labor surplus?

In the context of incentive systems, _____ reward employees for increasing productivity or saving money in areas under their direct control.

In the context of employee benefits, _____ provides financial support to employees suffering a work-related injury or illness.

Recruitment is

Which of the following is a function of job analysis?

In the context of human resources management, the planning stage involves

What may help organizations defend themselves in a lawsuit involving employment practices?

In the United States, which of the following is an employee benefit required by law?

_____ is the most effective and direct management development tool.

Managing Effectively in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters