Question 1

Top-level managers are also called tactical managers since they must translate the general goals into specific objectives and activities.

Accepted Answer

A) True 
 B)False

Question 2

Through careful monitoring of the financial budget of a firm, managers can detect potential problems in reaching their financial goals and take actions to reverse the problem. This is an example of the management function of

Accepted Answer

A)  planning. 
B)  controlling. 
C)  leading. 
D)  organizing. 
E)  budgeting. 
A)  planning. 
B)  controlling. 
C)  leading. 
D)  organizing. 
E)  budgeting.

Question 3

As one of the key management functions, leading focuses on a manager's efforts to

Accepted Answer

A)  mobilize people to contribute their ideas. 
B)  build organizations that are flexible and adaptive. 
C)  make sure goals are met. 
D)  identify opportunities for sustainable advantage. 
E)  build a dynamic organization. 
A)  mobilize people to contribute their ideas. 
B)  build organizations that are flexible and adaptive. 
C)  make sure goals are met. 
D)  identify opportunities for sustainable advantage. 
E)  build a dynamic organization.

Question 4

Which of the following statements is true of globalization?

Accepted Answer

A)  It fails to involve smaller firms. 
B)  It encourages the maintenance of the status quo. 
C)  It does not create threats to anybody. 
D)  It does not allow employees to provide services although most economies have become very efficient at producing physical goods. 
E)  It represents that a company's talent can come from anywhere. 
A)  It fails to involve smaller firms. 
B)  It encourages the maintenance of the status quo. 
C)  It does not create threats to anybody. 
D)  It does not allow employees to provide services although most economies have become very efficient at producing physical goods. 
E)  It represents that a company's talent can come from anywhere.

Question 5

At which level of management will one find conceptual and decision skills most utilized? Why?

Accepted Answer

Conceptual and decision skills involve t

Question 6

Managers responsible for supervising the operations of an organization are referred to as ________ managers.

Accepted Answer

A)  strategic 
B)  functional 
C)  supervisory 
D)  operational 
E)  tactical 
A)  strategic 
B)  functional 
C)  supervisory 
D)  operational 
E)  tactical

Question 7

Which of the following managerial roles involves maintaining a network of outside contacts and alliances that provide information and favors?

Accepted Answer

A)  spokesperson 
B)  liaison 
C)  leader 
D)  negotiator 
E)  monitor 
A)  spokesperson 
B)  liaison 
C)  leader 
D)  negotiator 
E)  monitor

Question 8

Because products ________, a firm must adapt to new competitors and to consumer demands.

Accepted Answer

A)  will sell forever 
B)  do not sell forever 
C)  that are made well last forever 
D)  with name brands are the only ones to sell forever 
E)  that are tried and true are the best sellers 
A)  will sell forever 
B)  do not sell forever 
C)  that are made well last forever 
D)  with name brands are the only ones to sell forever 
E)  that are tried and true are the best sellers

Question 9

"Every six months or so, my senior management team and I meet to discuss the goals that will be achieved over the next year, three years, and beyond. We then make sure we are clear on who will take responsibility to see that appropriate actions are undertaken to achieve our goals within the time frame we set."

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  decision making 
A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  decision making

Question 10

When shopping for goods and services, customers weigh their options and purchase based on

Accepted Answer

A)  the cheapest cost. 
B)  the availability of the item. 
C)  the physical goods and the quality of services. 
D)  the desire to have the goods or services. 
E)  the rating on Angie's list or Yelp. 
A)  the cheapest cost. 
B)  the availability of the item. 
C)  the physical goods and the quality of services. 
D)  the desire to have the goods or services. 
E)  the rating on Angie's list or Yelp.

Question 11

Innovation is a strategic goal in organizations because

Accepted Answer

A)  it does not come from people. 
B)  it comes from people. 
C)  it does not give a competitive advantage. 
D)  it cannot be managed properly. 
E)  it exists in a vacuum. 
A)  it does not come from people. 
B)  it comes from people. 
C)  it does not give a competitive advantage. 
D)  it cannot be managed properly. 
E)  it exists in a vacuum.

Question 12

_________ often separates the winners from the losers in business.

Accepted Answer

A)  Service 
B)  Quality 
C)  Speed 
D)  Technology 
E)  People 
A)  Service 
B)  Quality 
C)  Speed 
D)  Technology 
E)  People

Question 13

Collaboration can occur

Accepted Answer

A)  between but not within organizations. 
B)  within but not outside the organization. 
C)  outside the organization only. 
D)  inside the organization. 
E)  close to the organization. 
A)  between but not within organizations. 
B)  within but not outside the organization. 
C)  outside the organization only. 
D)  inside the organization. 
E)  close to the organization.

Question 14

_______ is coordinating the human, financial, physical, informational, and other resources.

Accepted Answer

A)  Assembling 
B)  Organizing 
C)  Planning 
D)  Grouping 
E)  Controlling 
A)  Assembling 
B)  Organizing 
C)  Planning 
D)  Grouping 
E)  Controlling

Question 15

Controlling helps

Accepted Answer

A)  monitor performance and implement necessary changes. 
B)  create an organization chart by identifying business functions. 
C)  establish reporting relationships. 
D)  stimulate people to be high performers. 
E)  determine department goals. 
A)  monitor performance and implement necessary changes. 
B)  create an organization chart by identifying business functions. 
C)  establish reporting relationships. 
D)  stimulate people to be high performers. 
E)  determine department goals.

Question 16

Which of the following refers to service?

Accepted Answer

A)  the speed and dependability with which an organization delivers what customers want 
B)  the technique of keeping costs low to achieve profits and to be able to offer prices that are attractive to consumers 
C)  the practice aimed at discovering and harnessing an organization's intellectual resources 
D)  the technique of establishing goodwill through social relationships 
E)  the skill of understanding oneself, managing oneself, and dealing effectively with others 
A)  the speed and dependability with which an organization delivers what customers want 
B)  the technique of keeping costs low to achieve profits and to be able to offer prices that are attractive to consumers 
C)  the practice aimed at discovering and harnessing an organization's intellectual resources 
D)  the technique of establishing goodwill through social relationships 
E)  the skill of understanding oneself, managing oneself, and dealing effectively with others

Question 17

"My job, for some part of each day, is to empower our employees to think of things in new and different ways, not just come to work and complete the tasks on a list."

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  decision making 
A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  decision making

Question 18

Compare and contrast the different advantages and disadvantages of competition.

Accepted Answer

The five sources of competitive advantag

Question 19

_____ is the set of skills composed of understanding oneself, managing oneself, and dealing effectively with others.

Accepted Answer

A)  Self-reliance 
B)  Social capital 
C)  Emotional intelligence 
D)  Career management 
E)  Social management 
A)  Self-reliance 
B)  Social capital 
C)  Emotional intelligence 
D)  Career management 
E)  Social management

Question 20

Identify the manager's role that involves searching for new business opportunities and initiating new projects to create change.

Accepted Answer

A)  leader 
B)  figurehead 
C)  entrepreneur 
D)  resource allocator 
E)  monitor 
A)  leader 
B)  figurehead 
C)  entrepreneur 
D)  resource allocator 
E)  monitor

Top-level managers are also called tactical managers since they must translate the general goals into specific objectives and activities.

Through careful monitoring of the financial budget of a firm, managers can detect potential problems in reaching their financial goals and take actions to reverse the problem. This is an example of the management function of

As one of the key management functions, leading focuses on a manager's efforts to

Which of the following statements is true of globalization?

At which level of management will one find conceptual and decision skills most utilized? Why?

Managers responsible for supervising the operations of an organization are referred to as ________ managers.

Which of the following managerial roles involves maintaining a network of outside contacts and alliances that provide information and favors?

Because products ________, a firm must adapt to new competitors and to consumer demands.

When shopping for goods and services, customers weigh their options and purchase based on

Innovation is a strategic goal in organizations because

_________ often separates the winners from the losers in business.

Collaboration can occur

_______ is coordinating the human, financial, physical, informational, and other resources.

Controlling helps

Which of the following refers to service?

"My job, for some part of each day, is to empower our employees to think of things in new and different ways, not just come to work and complete the tasks on a list."

Compare and contrast the different advantages and disadvantages of competition.

_____ is the set of skills composed of understanding oneself, managing oneself, and dealing effectively with others.

Identify the manager's role that involves searching for new business opportunities and initiating new projects to create change.

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters

Exam 1: Managing Effectively in a Global World

Top-level managers are also called tactical managers since they must translate the general goals into specific objectives and activities.

Through careful monitoring of the financial budget of a firm, managers can detect potential problems in reaching their financial goals and take actions to reverse the problem. This is an example of the management function of

As one of the key management functions, leading focuses on a manager's efforts to

Which of the following statements is true of globalization?

At which level of management will one find conceptual and decision skills most utilized? Why?

Managers responsible for supervising the operations of an organization are referred to as ________ managers.

Which of the following managerial roles involves maintaining a network of outside contacts and alliances that provide information and favors?

Because products ________, a firm must adapt to new competitors and to consumer demands.

When shopping for goods and services, customers weigh their options and purchase based on

Innovation is a strategic goal in organizations because

_________ often separates the winners from the losers in business.

Collaboration can occur

_______ is coordinating the human, financial, physical, informational, and other resources.

Controlling helps

Which of the following refers to service?

"My job, for some part of each day, is to empower our employees to think of things in new and different ways, not just come to work and complete the tasks on a list."

Compare and contrast the different advantages and disadvantages of competition.

_____ is the set of skills composed of understanding oneself, managing oneself, and dealing effectively with others.

Identify the manager's role that involves searching for new business opportunities and initiating new projects to create change.

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters