Question 1

Which of the following explains the management function of leading?

Accepted Answer

A)  mobilizing people to engage fully in their work 
B)  inspiring people to contribute their ideas 
C)  mobilizing and inspiring people to engage fully in their work and contributing their ideas 
D)  motivating workers to come to work and execute top management's plans 
E)  analyzing day-to-day situations and involving workers in all decisions. 
A)  mobilizing people to engage fully in their work 
B)  inspiring people to contribute their ideas 
C)  mobilizing and inspiring people to engage fully in their work and contributing their ideas 
D)  motivating workers to come to work and execute top management's plans 
E)  analyzing day-to-day situations and involving workers in all decisions.

Question 2

In smaller entrepreneurial firms and even in more adaptive larger firms, managers

Accepted Answer

A)  are no longer utilized. 
B)  rely more heavily on technical skills. 
C)  focus primarily on hierarchy. 
D)  have strategic, tactical, and operational responsibilities. 
E)  focus on internal operations only. 
A)  are no longer utilized. 
B)  rely more heavily on technical skills. 
C)  focus primarily on hierarchy. 
D)  have strategic, tactical, and operational responsibilities. 
E)  focus on internal operations only.

Question 3

Titles such as foreman, sales manager, shift manager, or supervisor typically belong to managers at what level?

Accepted Answer

A)  strategic 
B)  middle 
C)  top 
D)  operational 
E)  tactical 
A)  strategic 
B)  middle 
C)  top 
D)  operational 
E)  tactical

Question 4

_____ is the introduction of new goods and services.

Accepted Answer

A)  Collaboration 
B)  Standardization 
C)  Innovation 
D)  Adaptation 
E)  Saturation 
A)  Collaboration 
B)  Standardization 
C)  Innovation 
D)  Adaptation 
E)  Saturation

Question 5

Which of the following statements exemplifies the importance of managerial skills?

Accepted Answer

A)  Obtaining high performance from people in the organization is easy because of the authority managers will continue to have over knowledge workers. 
B)  Technical skills are most important after becoming a top-level manager. 
C)  The importance of managerial skills is consistent across all managerial levels. 
D)  Conceptual and decision skills become less important than technical skills as a manager rises higher in the company. 
E)  Interpersonal skills are important throughout a manager's career, at every level of management. 
A)  Obtaining high performance from people in the organization is easy because of the authority managers will continue to have over knowledge workers. 
B)  Technical skills are most important after becoming a top-level manager. 
C)  The importance of managerial skills is consistent across all managerial levels. 
D)  Conceptual and decision skills become less important than technical skills as a manager rises higher in the company. 
E)  Interpersonal skills are important throughout a manager's career, at every level of management.

Question 6

Which of the following is a component of emotional intelligence?

Accepted Answer

A)  an individual making good decisions 
B)  an individual dealing with power plays made by others 
C)  an individual understanding the shortcomings of those people he or she works with 
D)  an individual advising others how to stay happy at work 
E)  an individual helping others understand that he or she is correct 
A)  an individual making good decisions 
B)  an individual dealing with power plays made by others 
C)  an individual understanding the shortcomings of those people he or she works with 
D)  an individual advising others how to stay happy at work 
E)  an individual helping others understand that he or she is correct

Question 7

Melissa and Joanna want to maintain a strong competitive advantage in the organic clothing industry. They have had meetings with you and have decided to maintain their current direction of continuing to produce new items targeted at new markets, such as children's clothing, in addition to the women's clothing items that were originally designed and produced by the company. Given the information in this scenario, which of the fundamental success drivers are they most likely using?

Accepted Answer

A)  planning 
B)  innovation 
C)  quality 
D)  organizing 
E)  cost competitiveness 
A)  planning 
B)  innovation 
C)  quality 
D)  organizing 
E)  cost competitiveness

Question 8

_________ are key management functions.

Accepted Answer

A)  Planning, organizing, leading, and controlling 
B)  Marketing, finance, accounting, and production 
C)  Planning, operations, labor, and contracting 
D)  Hiring, training, appraising, and firing 
E)  Marketing, management, finance, and accounting 
A)  Planning, organizing, leading, and controlling 
B)  Marketing, finance, accounting, and production 
C)  Planning, operations, labor, and contracting 
D)  Hiring, training, appraising, and firing 
E)  Marketing, management, finance, and accounting

Question 9

Archer Inc. recently embarked on an effort to increase coordination and cooperation within the company. During the process, the managers of the organization reviewed and specified job responsibilities, grouped jobs into work units, and reallocated resources within the company. The managers were exercising the management function of

Accepted Answer

A)  planning. 
B)  organizing. 
C)  leading. 
D)  controlling. 
E)  budgeting. 
A)  planning. 
B)  organizing. 
C)  leading. 
D)  controlling. 
E)  budgeting.

Question 10

Which of the following statements about the sources of competitive advantage is true?

Accepted Answer

A)  The best managers and companies deliver all five competitive advantages. 
B)  Managing the sources of competitive advantage is a zero-sum game where one source improves at the expense of the other. 
C)  It is possible to compete without cutting costs and offering attractive prices. 
D)  Outsourcing certain functions is likely to decrease innovation. 
E)  The faster the product is provided the more innovation suffers. 
A)  The best managers and companies deliver all five competitive advantages. 
B)  Managing the sources of competitive advantage is a zero-sum game where one source improves at the expense of the other. 
C)  It is possible to compete without cutting costs and offering attractive prices. 
D)  Outsourcing certain functions is likely to decrease innovation. 
E)  The faster the product is provided the more innovation suffers.

Question 11

The need for interpersonal and communication skills

Accepted Answer

A)  fades as a manager moves from the lower levels of an organization into the upper management arena. 
B)  fades as a manager moves from the upper management arena to the lower levels of an organization. 
C)  is important at every level of management. 
D)  fades at the bottom. 
E)  is important at the bottom only. 
A)  fades as a manager moves from the lower levels of an organization into the upper management arena. 
B)  fades as a manager moves from the upper management arena to the lower levels of an organization. 
C)  is important at every level of management. 
D)  fades at the bottom. 
E)  is important at the bottom only.

Question 12

As a manager at Carrel Corp., Derek spends much of his time coaching young managers and making sure that any required information reaches all the branches for them to be successful. Derek would best be described as an)

Accepted Answer

A)  frontline manager. 
B)  tactical manager. 
C)  operational manager. 
D)  top-level manager. 
E)  institutional controller. 
A)  frontline manager. 
B)  tactical manager. 
C)  operational manager. 
D)  top-level manager. 
E)  institutional controller.

Question 13

Which of the following statements is true of quality?

Accepted Answer

A)  It can be measured in terms of product performance, customer service, and reliability. 
B)  It cannot be improved continuously. 
C)  It refers to keeping costs low enough so the company can realize profits and price its products at levels that are attractive to consumers. 
D)  It refers to goodwill stemming from one's social relationships. 
E)  It is described as rapid execution, response, and delivery of results. 
A)  It can be measured in terms of product performance, customer service, and reliability. 
B)  It cannot be improved continuously. 
C)  It refers to keeping costs low enough so the company can realize profits and price its products at levels that are attractive to consumers. 
D)  It refers to goodwill stemming from one's social relationships. 
E)  It is described as rapid execution, response, and delivery of results.

Question 14

_____ is assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals.

Accepted Answer

A)  Controlling 
B)  Planning 
C)  Organizing 
D)  Leading 
E)  Quantifying 
A)  Controlling 
B)  Planning 
C)  Organizing 
D)  Leading 
E)  Quantifying

Question 15

"My days are filled with monitoring to see if we are meeting our goals, wondering if things are going as we planned, and making adjustments where needed."

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  decision making 
A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  decision making

Question 16

Cost competitiveness means pricing a firm's products

Accepted Answer

A)  lower than all competitors' products. 
B)  higher than all competitors' products. 
C)  equal to all competitors' products. 
D)  low enough to profit. 
E)  high enough to make the investors happy. 
A)  lower than all competitors' products. 
B)  higher than all competitors' products. 
C)  equal to all competitors' products. 
D)  low enough to profit. 
E)  high enough to make the investors happy.

Question 17

As the success of modern business so often depends on the knowledge used for innovation and the delivery of services, organizations need to manage that

Accepted Answer

A)  knowledge. 
B)  success. 
C)  resource. 
D)  innovation. 
E)  communication. 
A)  knowledge. 
B)  success. 
C)  resource. 
D)  innovation. 
E)  communication.

Question 18

An) _____ skill is the ability to perform a specialized task that involves a certain method or process.

Accepted Answer

A)  conceptual 
B)  professional 
C)  interpersonal 
D)  communication 
E)  technical 
A)  conceptual 
B)  professional 
C)  interpersonal 
D)  communication 
E)  technical

Question 19

Managers will utilize _____ skills with increasing frequency as they rise within an organization.

Accepted Answer

A)  conceptual and decision 
B)  informational 
C)  technical 
D)  professional 
E)  negotiation 
A)  conceptual and decision 
B)  informational 
C)  technical 
D)  professional 
E)  negotiation

Question 20

List and describe several ways that collaboration boosts performance of organizations.

Accepted Answer

One of the most important processes of k

Which of the following explains the management function of leading?

In smaller entrepreneurial firms and even in more adaptive larger firms, managers

Titles such as foreman, sales manager, shift manager, or supervisor typically belong to managers at what level?

_____ is the introduction of new goods and services.

Which of the following statements exemplifies the importance of managerial skills?

Which of the following is a component of emotional intelligence?

_________ are key management functions.

Which of the following statements about the sources of competitive advantage is true?

The need for interpersonal and communication skills

As a manager at Carrel Corp., Derek spends much of his time coaching young managers and making sure that any required information reaches all the branches for them to be successful. Derek would best be described as an)

Which of the following statements is true of quality?

_____ is assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals.

"My days are filled with monitoring to see if we are meeting our goals, wondering if things are going as we planned, and making adjustments where needed."

Cost competitiveness means pricing a firm's products

As the success of modern business so often depends on the knowledge used for innovation and the delivery of services, organizations need to manage that

An) _____ skill is the ability to perform a specialized task that involves a certain method or process.

Managers will utilize _____ skills with increasing frequency as they rise within an organization.

List and describe several ways that collaboration boosts performance of organizations.

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters

Exam 1: Managing Effectively in a Global World

Which of the following explains the management function of leading?

In smaller entrepreneurial firms and even in more adaptive larger firms, managers

Titles such as foreman, sales manager, shift manager, or supervisor typically belong to managers at what level?

_____ is the introduction of new goods and services.

Which of the following statements exemplifies the importance of managerial skills?

Which of the following is a component of emotional intelligence?

_________ are key management functions.

Which of the following statements about the sources of competitive advantage is true?

The need for interpersonal and communication skills

As a manager at Carrel Corp., Derek spends much of his time coaching young managers and making sure that any required information reaches all the branches for them to be successful. Derek would best be described as an)

Which of the following statements is true of quality?

_____ is assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals.

"My days are filled with monitoring to see if we are meeting our goals, wondering if things are going as we planned, and making adjustments where needed."

Cost competitiveness means pricing a firm's products

As the success of modern business so often depends on the knowledge used for innovation and the delivery of services, organizations need to manage that

An) _____ skill is the ability to perform a specialized task that involves a certain method or process.

Managers will utilize _____ skills with increasing frequency as they rise within an organization.

List and describe several ways that collaboration boosts performance of organizations.

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters