Question 1

Briefly discuss the nature of team structures, network structures, and boundaryless organizations. Why are these new structural forms becoming popular?

Accepted Answer

Team structures formally designate and u

Question 2

___ structures group together jobs and activities that are being performed in the same location.

Accepted Answer

A)  Product 
B)  Market 
C)  Geographical 
D)  Customer 
E)  Process 
A)  Product 
B)  Market 
C)  Geographical 
D)  Customer 
E)  Process

Question 3

The chain of command

Accepted Answer

A)  is the number of subordinates directly reporting to a manager. 
B)  links all persons with successively higher levels of authority. 
C)  horizontally links all positions of an organization's management. 
D)  operates with a minimum of bureaucratic features. 
E)  is the process of distributing and entrusting work to other persons. 
A)  is the number of subordinates directly reporting to a manager. 
B)  links all persons with successively higher levels of authority. 
C)  horizontally links all positions of an organization's management. 
D)  operates with a minimum of bureaucratic features. 
E)  is the process of distributing and entrusting work to other persons.

Question 4

Advantages of functional structures include the support of in-depth training and reduced accountability for total product or service delivery.

Accepted Answer

A) True 
 B)False

Question 5

Organizational design is the process of choosing and implementing organizational structures that best arrange resources to accomplish the organization's mission and objectives.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following pieces of information cannot be determined from an organization chart?

Accepted Answer

A)  formal communication channels 
B)  type of work performed 
C)  division of work 
D)  levels of management 
E)  informal decision-making coalitions 
A)  formal communication channels 
B)  type of work performed 
C)  division of work 
D)  levels of management 
E)  informal decision-making coalitions

Question 7

In a classic study conducted in the 1960s, Burns and Stalker ___.

Accepted Answer

A)  identified three basic organizational forms: bureaucratic, mechanistic, and organic 
B)  developed conclusions that have been substantially refuted by later research 
C)  revealed that bureaucratic structures thrived when the environment was uncertain and changing 
D)  favoured organic over mechanistic forms 
E)  concluded that different organizational structures could be successful, depending on the nature of the firm's external environment 
A)  identified three basic organizational forms: bureaucratic, mechanistic, and organic 
B)  developed conclusions that have been substantially refuted by later research 
C)  revealed that bureaucratic structures thrived when the environment was uncertain and changing 
D)  favoured organic over mechanistic forms 
E)  concluded that different organizational structures could be successful, depending on the nature of the firm's external environment

Question 8

A social network analysis is a tool that identifies formal structures and their social relationships.

Accepted Answer

A) True 
 B)False

Question 9

The best organizational design is the one that

Accepted Answer

A)  emphasizes formal authority, order, fairness, and efficiency. 
B)  is centralized, with many rules and procedures, a clear-cut division of labour, narrow spans of control, and formal coordination. 
C)  emphasizes a vertical structure, hierarchy of authority, and promotion based on competency. 
D)  achieves a good match between structure and situational contingencies. 
E)  has narrow spans of control and structures of the pyramid form. 
A)  emphasizes formal authority, order, fairness, and efficiency. 
B)  is centralized, with many rules and procedures, a clear-cut division of labour, narrow spans of control, and formal coordination. 
C)  emphasizes a vertical structure, hierarchy of authority, and promotion based on competency. 
D)  achieves a good match between structure and situational contingencies. 
E)  has narrow spans of control and structures of the pyramid form.

Question 10

Which of the following statements does not provide an accurate description of some aspect of delegation?

Accepted Answer

A)  Failure to delegate may result from a manager's lack of trust in others or his/her inflexibility regarding how things should be done. 
B)  Failure to delegate overloads the manager with work that could be done by others. 
C)  Effective delegation denies others opportunities to fully utilize their talents on the job. 
D)  Effective delegation leads to empowerment of workers. 
E)  Effective delegation can increase employees' job satisfaction and work performance. 
A)  Failure to delegate may result from a manager's lack of trust in others or his/her inflexibility regarding how things should be done. 
B)  Failure to delegate overloads the manager with work that could be done by others. 
C)  Effective delegation denies others opportunities to fully utilize their talents on the job. 
D)  Effective delegation leads to empowerment of workers. 
E)  Effective delegation can increase employees' job satisfaction and work performance.

Question 11

Which of the following is true of adaptive organizations?

Accepted Answer

A)  They work with narrow spans of control and formal coordination. 
B)  They operate with a distinguished feature of promotion based on competency. 
C)  They are built on a foundation of trust that people will do the right things on their own initiative. 
D)  They are characterized by vertical structures with a clear-cut division of labour and a hierarchy of authority. 
E)  They work best for organizations doing routine tasks in stable environments. 
A)  They work with narrow spans of control and formal coordination. 
B)  They operate with a distinguished feature of promotion based on competency. 
C)  They are built on a foundation of trust that people will do the right things on their own initiative. 
D)  They are characterized by vertical structures with a clear-cut division of labour and a hierarchy of authority. 
E)  They work best for organizations doing routine tasks in stable environments.

Question 12

A key assumption underlying ___ organizations is that empowered people working together without bureaucratic restrictions can accomplish great things.

Accepted Answer

A)  divisional 
B)  functional 
C)  geographical 
D)  boundaryless 
E)  matrix 
A)  divisional 
B)  functional 
C)  geographical 
D)  boundaryless 
E)  matrix

Question 13

A ___ uses IT and the Internet to engage a shifting network of strategic alliances.

Accepted Answer

A)  formal structure 
B)  project team 
C)  virtual organization 
D)  bureaucratic structure 
E)  matrix organization 
A)  formal structure 
B)  project team 
C)  virtual organization 
D)  bureaucratic structure 
E)  matrix organization

Question 14

At Sync-Up Information Solutions, a startup in software solutions, most processes are determined by the few active partners of the business. Which of the following does this example illustrate?

Accepted Answer

A)  centralization 
B)  empowerment 
C)  divestiture 
D)  vertical integration 
E)  delegation 
A)  centralization 
B)  empowerment 
C)  divestiture 
D)  vertical integration 
E)  delegation

Question 15

As an "ideal organizational form," bureaucracy is characterized by all of the following except

Accepted Answer

A)  a clear-cut division of labour. 
B)  positions arranged in a strict hierarchy of authority. 
C)  orderliness, fairness, and efficiency. 
D)  a system of formal rules and procedures. 
E)  promotions based on seniority. 
A)  a clear-cut division of labour. 
B)  positions arranged in a strict hierarchy of authority. 
C)  orderliness, fairness, and efficiency. 
D)  a system of formal rules and procedures. 
E)  promotions based on seniority.

Question 16

The key to organizational success is finding the one best organization design to fit all problems and opportunities.

Accepted Answer

A) True 
 B)False

Question 17

What are the potential advantages of matrix structures?

Accepted Answer

The potential advantages of matrix struc

Question 18

Which of the following is true of a matrix structure?

Accepted Answer

A)  Workers in a matrix structure are allowed to be part of only one team at a time. 
B)  A matrix structures does not have the ability to be flexible while dealing with regional differences. 
C)  It is accomplished by creating permanent teams that cut across functions to support specific products, projects, or programs. 
D)  A matrix structure is made up of temporary teams that are disbanded after each project. 
E)  A matrix structure involves top management in lower-level problem solving. 
A)  Workers in a matrix structure are allowed to be part of only one team at a time. 
B)  A matrix structures does not have the ability to be flexible while dealing with regional differences. 
C)  It is accomplished by creating permanent teams that cut across functions to support specific products, projects, or programs. 
D)  A matrix structure is made up of temporary teams that are disbanded after each project. 
E)  A matrix structure involves top management in lower-level problem solving.

Question 19

Mechanistic designs are ___ structures with a ___ form.

Accepted Answer

A)  loose; horizontal 
B)  loose; vertical 
C)  tight; horizontal 
D)  tight; vertical 
E)  open; network 
A)  loose; horizontal 
B)  loose; vertical 
C)  tight; horizontal 
D)  tight; vertical 
E)  open; network

Question 20

Which of the following explains the purpose of empowering employees?

Accepted Answer

A)  It encourages employees to work as per the decisions made by the top level managers. 
B)  It vertically links each employee's position with successively higher levels of management. 
C)  It allows people at all levels to make more decisions that affect themselves and their work. 
D)  It enables employees of an organization to work with strong hierarchical levels of authority. 
E)  It encourages employees to use more formal means of coordination with many rules and procedures. 
A)  It encourages employees to work as per the decisions made by the top level managers. 
B)  It vertically links each employee's position with successively higher levels of management. 
C)  It allows people at all levels to make more decisions that affect themselves and their work. 
D)  It enables employees of an organization to work with strong hierarchical levels of authority. 
E)  It encourages employees to use more formal means of coordination with many rules and procedures.

Briefly discuss the nature of team structures, network structures, and boundaryless organizations. Why are these new structural forms becoming popular?

___ structures group together jobs and activities that are being performed in the same location.

The chain of command

Advantages of functional structures include the support of in-depth training and reduced accountability for total product or service delivery.

Organizational design is the process of choosing and implementing organizational structures that best arrange resources to accomplish the organization's mission and objectives.

Which of the following pieces of information cannot be determined from an organization chart?

In a classic study conducted in the 1960s, Burns and Stalker ___.

A social network analysis is a tool that identifies formal structures and their social relationships.

The best organizational design is the one that

Which of the following statements does not provide an accurate description of some aspect of delegation?

Which of the following is true of adaptive organizations?

A key assumption underlying ___ organizations is that empowered people working together without bureaucratic restrictions can accomplish great things.

A ___ uses IT and the Internet to engage a shifting network of strategic alliances.

At Sync-Up Information Solutions, a startup in software solutions, most processes are determined by the few active partners of the business. Which of the following does this example illustrate?

As an "ideal organizational form," bureaucracy is characterized by all of the following except

The key to organizational success is finding the one best organization design to fit all problems and opportunities.

What are the potential advantages of matrix structures?

Which of the following is true of a matrix structure?

Mechanistic designs are _ structures with a _ form.

Which of the following explains the purpose of empowering employees?

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 11: Organization Structures and Design

Briefly discuss the nature of team structures, network structures, and boundaryless organizations. Why are these new structural forms becoming popular?

___ structures group together jobs and activities that are being performed in the same location.

The chain of command

Advantages of functional structures include the support of in-depth training and reduced accountability for total product or service delivery.

Organizational design is the process of choosing and implementing organizational structures that best arrange resources to accomplish the organization's mission and objectives.

Which of the following pieces of information cannot be determined from an organization chart?

In a classic study conducted in the 1960s, Burns and Stalker ___.

A social network analysis is a tool that identifies formal structures and their social relationships.

The best organizational design is the one that

Which of the following statements does not provide an accurate description of some aspect of delegation?

Which of the following is true of adaptive organizations?

A key assumption underlying ___ organizations is that empowered people working together without bureaucratic restrictions can accomplish great things.

A ___ uses IT and the Internet to engage a shifting network of strategic alliances.

At Sync-Up Information Solutions, a startup in software solutions, most processes are determined by the few active partners of the business. Which of the following does this example illustrate?

As an "ideal organizational form," bureaucracy is characterized by all of the following except

The key to organizational success is finding the one best organization design to fit all problems and opportunities.

What are the potential advantages of matrix structures?

Which of the following is true of a matrix structure?

Mechanistic designs are ___ structures with a ___ form.

Which of the following explains the purpose of empowering employees?

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Mechanistic designs are _ structures with a _ form.