Question 1

Cognitive dissonance describes the discomfort a person feels when attitudes and behaviour are inconsistent.

Accepted Answer

A) True 
 B)False  True

Question 2

All of the following statements about personal wellness are accurate except

Accepted Answer

A)  personal wellness describes the pursuit of one's physical and mental potential through a personal health-promotion program. 
B)  personal wellness is an important fringe benefit in progressive companies. 
C)  personal wellness is a form of preventive stress management. 
D)  personal wellness is a lifestyle that reflects a true commitment to health. 
E)  people who aggressively maintain personal wellness are better prepared to deal with the inevitable stresses of work and work-life conflicts. 
A)  personal wellness describes the pursuit of one's physical and mental potential through a personal health-promotion program. 
B)  personal wellness is an important fringe benefit in progressive companies. 
C)  personal wellness is a form of preventive stress management. 
D)  personal wellness is a lifestyle that reflects a true commitment to health. 
E)  people who aggressively maintain personal wellness are better prepared to deal with the inevitable stresses of work and work-life conflicts. B

Question 3

Maria works for a children's magazine. She worked hard and did intensive research to write an article. When her boss criticized her article, she felt very upset for some time. This feeling experienced by Maria is an example of a(n) ___.

Accepted Answer

A)  mood 
B)  attitude 
C)  emotion 
D)  behaviour 
E)  projection 
A)  mood 
B)  attitude 
C)  emotion 
D)  behaviour 
E)  projection C

Question 4

A person high in self-monitoring is predictable and tends to act in a consistent way regardless of circumstances.

Accepted Answer

A) True 
 B)False

Question 5

The ideal work situation is one in which the exchange of values in the psychological contract ___.

Accepted Answer

A)  is fair 
B)  favours the individual 
C)  favours the organization 
D)  is negative 
E)  is constant 
A)  is fair 
B)  favours the individual 
C)  favours the organization 
D)  is negative 
E)  is constant

Question 6

An introvert is comfortable and confident in interpersonal relationships and an extravert is more withdrawn and reserved in interpersonal relationships.

Accepted Answer

A) True 
 B)False

Question 7

Stereotyping occurs when attributes commonly associated with a group are oversimplified and assigned to an individual.

Accepted Answer

A) True 
 B)False

Question 8

___ goes hand-in-hand with the dynamic and sometimes uncertain nature of the managerial role.

Accepted Answer

A)  Job-related depression 
B)  Job-related stress 
C)  The Type A personality 
D)  Job turmoil 
E)  Managerial upheaval 
A)  Job-related depression 
B)  Job-related stress 
C)  The Type A personality 
D)  Job turmoil 
E)  Managerial upheaval

Question 9

Wilson often tries to multi-task and, as a result, fails to do well in any task. He also tends to be careless and irresponsible while working on his projects. This implies that Wilson most likely

Accepted Answer

A)  lacks conscientiousness. 
B)  has low agreeableness. 
C)  lacks emotional stability. 
D)  lacks openness to experience. 
E)  has low extraversion. 
A)  lacks conscientiousness. 
B)  has low agreeableness. 
C)  lacks emotional stability. 
D)  lacks openness to experience. 
E)  has low extraversion.

Question 10

___ stress impairs the performance of an individual and is dysfunctional for the individual and/or the organization.

Accepted Answer

A)  Destructive 
B)  Constructive 
C)  Negative 
D)  Intense 
E)  Positive 
A)  Destructive 
B)  Constructive 
C)  Negative 
D)  Intense 
E)  Positive

Question 11

Rose has a Type A personality and works for a software company. Her company has been receiving fewer projects lately, so she spends most of her time at work doing nothing. She is most likely to ___.

Accepted Answer

A)  have high job satisfaction 
B)  attend work irregularly 
C)  pay little attention to her tasks 
D)  quit her job 
E)  have high levels of employee engagement 
A)  have high job satisfaction 
B)  attend work irregularly 
C)  pay little attention to her tasks 
D)  quit her job 
E)  have high levels of employee engagement

Question 12

A person with an INTJ Myers-Briggs profile would be someone who would be very good at working in a matrix structure environment as they are team players.

Accepted Answer

A) True 
 B)False

Question 13

Giselle felt very good when she reached her office on time and completed her tasks before her deadline. This positive feeling spilled over onto her co-workers because she interacted with them in a very cheerful manner. This is an example of ___.

Accepted Answer

A)  emotional intelligence 
B)  organizational citizenship 
C)  eustress 
D)  mood contagion 
E)  self-serving bias 
A)  emotional intelligence 
B)  organizational citizenship 
C)  eustress 
D)  mood contagion 
E)  self-serving bias

Question 14

Which of the following statements isincorrect  regarding the responsibility of managers for dealing with stress in the workplace?

Accepted Answer

A)  For reasons of better productivity, healthy employees make fewer errors and must be replaced less frequently. 
B)  People are more creative when they feel well, so managers should keep stress at comfortable levels. 
C)  Poor health due to stress may cause employees to reduce their contribution to the organization, so the return on investment to the company is lost. 
D)  People who are under a lot of stress at work will work harder in order to stay competitive with other employees, so the manager actually benefits by keeping stress levels high. 
E)  For humanitarian reasons alone, managers should enhance the employees' work setting and reduce stress-producing situations as much as possible. 
A)  For reasons of better productivity, healthy employees make fewer errors and must be replaced less frequently. 
B)  People are more creative when they feel well, so managers should keep stress at comfortable levels. 
C)  Poor health due to stress may cause employees to reduce their contribution to the organization, so the return on investment to the company is lost. 
D)  People who are under a lot of stress at work will work harder in order to stay competitive with other employees, so the manager actually benefits by keeping stress levels high. 
E)  For humanitarian reasons alone, managers should enhance the employees' work setting and reduce stress-producing situations as much as possible.

Question 15

Millennial generation individuals are stereotyped as

Accepted Answer

A)  hard workers requiring little attention and few rewards. 
B)  extremely competitive expecting rewards only for top-notch individual performance. 
C)  spoiled and selfish who expect much personal attention and rewards. 
D)  extremely company oriented with little regard for personal free time. 
E)  willing to exert more effort for less reward than were previous generations. 
A)  hard workers requiring little attention and few rewards. 
B)  extremely competitive expecting rewards only for top-notch individual performance. 
C)  spoiled and selfish who expect much personal attention and rewards. 
D)  extremely company oriented with little regard for personal free time. 
E)  willing to exert more effort for less reward than were previous generations.

Question 16

The Myers-Briggs Type Indicator assesses personalities based on a questionnaire that probes into how people act or feel in various situations.

Accepted Answer

A) True 
 B)False

Question 17

Bella generally stays at her office beyond normal work hours in order to complete special projects. She also comes to work every weekend and on other holidays. From this information, it is likely that Bella has high ___.

Accepted Answer

A)  personal wellness 
B)  Machiavellianism 
C)  self-serving bias 
D)  openness to experience 
E)  job involvement 
A)  personal wellness 
B)  Machiavellianism 
C)  self-serving bias 
D)  openness to experience 
E)  job involvement

Question 18

When people go above and beyond their normal job requirements, they are exhibiting organizational citizenship behaviours.

Accepted Answer

A) True 
 B)False

Question 19

Stressors are things that cause stress and originate in work, personal, and non-work situations.

Accepted Answer

A) True 
 B)False

Question 20

Dominic admits to having spent time in line waiting to be the first to get the last three versions of his cell phone. He displays what type of technology personality?

Accepted Answer

A)  always on 
B)  social skimmer 
C)  broadcaster 
D)  toe dipper 
E)  never Minder 
A)  always on 
B)  social skimmer 
C)  broadcaster 
D)  toe dipper 
E)  never Minder

Cognitive dissonance describes the discomfort a person feels when attitudes and behaviour are inconsistent.

All of the following statements about personal wellness are accurate except

Maria works for a children's magazine. She worked hard and did intensive research to write an article. When her boss criticized her article, she felt very upset for some time. This feeling experienced by Maria is an example of a(n) ___.

A person high in self-monitoring is predictable and tends to act in a consistent way regardless of circumstances.

The ideal work situation is one in which the exchange of values in the psychological contract ___.

An introvert is comfortable and confident in interpersonal relationships and an extravert is more withdrawn and reserved in interpersonal relationships.

Stereotyping occurs when attributes commonly associated with a group are oversimplified and assigned to an individual.

___ goes hand-in-hand with the dynamic and sometimes uncertain nature of the managerial role.

Wilson often tries to multi-task and, as a result, fails to do well in any task. He also tends to be careless and irresponsible while working on his projects. This implies that Wilson most likely

___ stress impairs the performance of an individual and is dysfunctional for the individual and/or the organization.

Rose has a Type A personality and works for a software company. Her company has been receiving fewer projects lately, so she spends most of her time at work doing nothing. She is most likely to ___.

A person with an INTJ Myers-Briggs profile would be someone who would be very good at working in a matrix structure environment as they are team players.

Giselle felt very good when she reached her office on time and completed her tasks before her deadline. This positive feeling spilled over onto her co-workers because she interacted with them in a very cheerful manner. This is an example of ___.

Which of the following statements isincorrect regarding the responsibility of managers for dealing with stress in the workplace?

Millennial generation individuals are stereotyped as

The Myers-Briggs Type Indicator assesses personalities based on a questionnaire that probes into how people act or feel in various situations.

Bella generally stays at her office beyond normal work hours in order to complete special projects. She also comes to work every weekend and on other holidays. From this information, it is likely that Bella has high ___.

When people go above and beyond their normal job requirements, they are exhibiting organizational citizenship behaviours.

Stressors are things that cause stress and originate in work, personal, and non-work situations.

Dominic admits to having spent time in line waiting to be the first to get the last three versions of his cell phone. He displays what type of technology personality?

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 15: Individual Behavior

Cognitive dissonance describes the discomfort a person feels when attitudes and behaviour are inconsistent.

All of the following statements about personal wellness are accurate except

Maria works for a children's magazine. She worked hard and did intensive research to write an article. When her boss criticized her article, she felt very upset for some time. This feeling experienced by Maria is an example of a(n) ___.

A person high in self-monitoring is predictable and tends to act in a consistent way regardless of circumstances.

The ideal work situation is one in which the exchange of values in the psychological contract ___.

An introvert is comfortable and confident in interpersonal relationships and an extravert is more withdrawn and reserved in interpersonal relationships.

Stereotyping occurs when attributes commonly associated with a group are oversimplified and assigned to an individual.

___ goes hand-in-hand with the dynamic and sometimes uncertain nature of the managerial role.

Wilson often tries to multi-task and, as a result, fails to do well in any task. He also tends to be careless and irresponsible while working on his projects. This implies that Wilson most likely

___ stress impairs the performance of an individual and is dysfunctional for the individual and/or the organization.

Rose has a Type A personality and works for a software company. Her company has been receiving fewer projects lately, so she spends most of her time at work doing nothing. She is most likely to ___.

A person with an INTJ Myers-Briggs profile would be someone who would be very good at working in a matrix structure environment as they are team players.

Giselle felt very good when she reached her office on time and completed her tasks before her deadline. This positive feeling spilled over onto her co-workers because she interacted with them in a very cheerful manner. This is an example of ___.

Which of the following statements isincorrect regarding the responsibility of managers for dealing with stress in the workplace?

Millennial generation individuals are stereotyped as

The Myers-Briggs Type Indicator assesses personalities based on a questionnaire that probes into how people act or feel in various situations.

Bella generally stays at her office beyond normal work hours in order to complete special projects. She also comes to work every weekend and on other holidays. From this information, it is likely that Bella has high ___.

When people go above and beyond their normal job requirements, they are exhibiting organizational citizenship behaviours.

Stressors are things that cause stress and originate in work, personal, and non-work situations.

Dominic admits to having spent time in line waiting to be the first to get the last three versions of his cell phone. He displays what type of technology personality?

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters