Question 1

In non-profit organizations such as a hospital or university, a ___ is mainly responsible for the smooth running of the organization.

Accepted Answer

A)  team leader 
B)  board of trustees 
C)  middle manager 
D)  chief executive officer 
E)  department head 
A)  team leader 
B)  board of trustees 
C)  middle manager 
D)  chief executive officer 
E)  department head B

Question 2

In addition to initiative and discipline, career success today also requires

Accepted Answer

A)  continuous learning. 
B)  aggressiveness. 
C)  competitiveness. 
D)  a strong sense of tradition. 
E)  assertiveness. 
A)  continuous learning. 
B)  aggressiveness. 
C)  competitiveness. 
D)  a strong sense of tradition. 
E)  assertiveness. A

Question 3

A ___ is a person who is in charge of a small work group composed of non-managerial workers.

Accepted Answer

A)  general manager 
B)  line manager 
C)  team leader 
D)  middle manager 
E)  functional manager 
A)  general manager 
B)  line manager 
C)  team leader 
D)  middle manager 
E)  functional manager C

Question 4

Minorities constitute less than one-third of the U.S. population.

Accepted Answer

A) True 
 B)False

Question 5

According to Charles Handy, the Irish shamrock can be used to describe the changing employment patterns in organizations of ___.

Accepted Answer

A)  full-time workers, part-time workers, and temporary workers 
B)  contract workers, full-time workers, and core employees 
C)  core workers, contract workers, and part-time workers 
D)  skilled workers, unskilled labourers, and contract workers 
E)  technical employees, unskilled labourers, and skilled workers 
A)  full-time workers, part-time workers, and temporary workers 
B)  contract workers, full-time workers, and core employees 
C)  core workers, contract workers, and part-time workers 
D)  skilled workers, unskilled labourers, and contract workers 
E)  technical employees, unskilled labourers, and skilled workers

Question 6

Emphasis on teamwork, pre-eminence of technology, and concern for work-life balance are all examples of

Accepted Answer

A)  performance effectiveness 
B)  performance efficiency 
C)  productivity 
D)  today's organizational trends 
E)  none of the above 
A)  performance effectiveness 
B)  performance efficiency 
C)  productivity 
D)  today's organizational trends 
E)  none of the above

Question 7

The learning focus in management is on developing skills and competencies to deal with the complexities of human behaviour and problem solving in organizations.

Accepted Answer

A) True 
 B)False

Question 8

In a free-agent economy, people do not change jobs very often.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following statements accurately describes the open systems model of organizations?

Accepted Answer

A)  The environment provides resource inputs including finished goods and/or services. 
B)  The organization creates a transformation process for turning resource inputs into outputs. 
C)  The environment consumes product outputs including people, money, materials, technology, and information. 
D)  Resource inputs affect product outputs through a feedback loop. 
E)  Workflows are part of the resource inputs. 
A)  The environment provides resource inputs including finished goods and/or services. 
B)  The organization creates a transformation process for turning resource inputs into outputs. 
C)  The environment consumes product outputs including people, money, materials, technology, and information. 
D)  Resource inputs affect product outputs through a feedback loop. 
E)  Workflows are part of the resource inputs.

Question 10

Define each of the four functions of management and Mintzberg's ten managerial roles. Describe how Mintzberg's managerial roles might be used in performing the four functions of management.

Accepted Answer

The four functions of management are pla

Question 11

The reach of the global economy means that countries and people are increasingly connected through the media, information technology, travel, and lifestyles.

Accepted Answer

A) True 
 B)False

Question 12

National boundaries hardly count anymore in the world of business.

Accepted Answer

A) True 
 B)False

Question 13

Since employment patterns are changing dramatically, people should maintain a "portfolio of skills" to increase their flexibility and job opportunities.

Accepted Answer

A) True 
 B)False

Question 14

___ describes the differences among workers in terms of gender, race, age, ethnicity, religion, sexual orientation, and able-bodiedness.

Accepted Answer

A)  Ethics 
B)  Workforce diversity 
C)  Masculinity-femininity 
D)  Creative economy 
E)  Competency 
A)  Ethics 
B)  Workforce diversity 
C)  Masculinity-femininity 
D)  Creative economy 
E)  Competency

Question 15

___ primarily involves developing action priorities for accomplishing goals and plans.

Accepted Answer

A)  Organizing 
B)  Agenda setting 
C)  Capitalizing 
D)  Information scanning 
E)  Controlling 
A)  Organizing 
B)  Agenda setting 
C)  Capitalizing 
D)  Information scanning 
E)  Controlling

Question 16

Which statement about quality of work life (QWL) is false?

Accepted Answer

A)  QWL expresses true respect for people at work. 
B)  QWL is part of all manager's accountability. 
C)  QWL provides for protection of individual rights. 
D)  QWL deals with human resource utilization in the performance process. 
E)  QWL changes very little during tough economic times. 
A)  QWL expresses true respect for people at work. 
B)  QWL is part of all manager's accountability. 
C)  QWL provides for protection of individual rights. 
D)  QWL deals with human resource utilization in the performance process. 
E)  QWL changes very little during tough economic times.

Question 17

Which of the following is not one of the critical survival skills for the new workplace that is identified in the text?

Accepted Answer

A)  entrepreneurship 
B)  love of technology 
C)  marketing 
D)  teamwork 
E)  mastery 
A)  entrepreneurship 
B)  love of technology 
C)  marketing 
D)  teamwork 
E)  mastery

Question 18

The productivity of a company is neither efficient nor effective when its

Accepted Answer

A)  goals are not achieved and resources are wasted. 
B)  goals are achieved and resources are not wasted. 
C)  goals are achieved but resources are wasted. 
D)  performance effectiveness is high. 
E)  goals are not achieved but resources are not wasted. 
A)  goals are not achieved and resources are wasted. 
B)  goals are achieved and resources are not wasted. 
C)  goals are achieved but resources are wasted. 
D)  performance effectiveness is high. 
E)  goals are not achieved but resources are not wasted.

Question 19

Having a successful career in the new economy requires a person to ___.

Accepted Answer

A)  be willing to achieve greater personal competency and accomplishment 
B)  have a variety of personal experiences working in foreign countries 
C)  be a self-starter who is continuously learning new things 
D)  take risks 
E)  a and c 
A)  be willing to achieve greater personal competency and accomplishment 
B)  have a variety of personal experiences working in foreign countries 
C)  be a self-starter who is continuously learning new things 
D)  take risks 
E)  a and c

Question 20

Which of the following statements holds true for the term self management?

Accepted Answer

A)  It is a skill that involves being able to recognize one's own strengths. 
B)  This skill involves ignoring one's own shortcomings. 
C)  It is a skill that involves taking help from others for assessing oneself realistically. 
D)  It involves hiring managers to help improve one's personal development. 
E)  This skill does not require one to be responsible for his or her actions. 
A)  It is a skill that involves being able to recognize one's own strengths. 
B)  This skill involves ignoring one's own shortcomings. 
C)  It is a skill that involves taking help from others for assessing oneself realistically. 
D)  It involves hiring managers to help improve one's personal development. 
E)  This skill does not require one to be responsible for his or her actions.

In non-profit organizations such as a hospital or university, a ___ is mainly responsible for the smooth running of the organization.

In addition to initiative and discipline, career success today also requires

A ___ is a person who is in charge of a small work group composed of non-managerial workers.

Minorities constitute less than one-third of the U.S. population.

According to Charles Handy, the Irish shamrock can be used to describe the changing employment patterns in organizations of ___.

Emphasis on teamwork, pre-eminence of technology, and concern for work-life balance are all examples of

The learning focus in management is on developing skills and competencies to deal with the complexities of human behaviour and problem solving in organizations.

In a free-agent economy, people do not change jobs very often.

Which of the following statements accurately describes the open systems model of organizations?

Define each of the four functions of management and Mintzberg's ten managerial roles. Describe how Mintzberg's managerial roles might be used in performing the four functions of management.

The reach of the global economy means that countries and people are increasingly connected through the media, information technology, travel, and lifestyles.

National boundaries hardly count anymore in the world of business.

Since employment patterns are changing dramatically, people should maintain a "portfolio of skills" to increase their flexibility and job opportunities.

___ describes the differences among workers in terms of gender, race, age, ethnicity, religion, sexual orientation, and able-bodiedness.

___ primarily involves developing action priorities for accomplishing goals and plans.

Which statement about quality of work life (QWL) is false?

Which of the following is not one of the critical survival skills for the new workplace that is identified in the text?

The productivity of a company is neither efficient nor effective when its

Having a successful career in the new economy requires a person to ___.

Which of the following statements holds true for the term self management?

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 1: Introducing Management

In non-profit organizations such as a hospital or university, a ___ is mainly responsible for the smooth running of the organization.

In addition to initiative and discipline, career success today also requires

A ___ is a person who is in charge of a small work group composed of non-managerial workers.

Minorities constitute less than one-third of the U.S. population.

According to Charles Handy, the Irish shamrock can be used to describe the changing employment patterns in organizations of ___.

Emphasis on teamwork, pre-eminence of technology, and concern for work-life balance are all examples of

The learning focus in management is on developing skills and competencies to deal with the complexities of human behaviour and problem solving in organizations.

In a free-agent economy, people do not change jobs very often.

Which of the following statements accurately describes the open systems model of organizations?

Define each of the four functions of management and Mintzberg's ten managerial roles. Describe how Mintzberg's managerial roles might be used in performing the four functions of management.

The reach of the global economy means that countries and people are increasingly connected through the media, information technology, travel, and lifestyles.

National boundaries hardly count anymore in the world of business.

Since employment patterns are changing dramatically, people should maintain a "portfolio of skills" to increase their flexibility and job opportunities.

___ describes the differences among workers in terms of gender, race, age, ethnicity, religion, sexual orientation, and able-bodiedness.

___ primarily involves developing action priorities for accomplishing goals and plans.

Which statement about quality of work life (QWL) is false?

Which of the following is not one of the critical survival skills for the new workplace that is identified in the text?

The productivity of a company is neither efficient nor effective when its

Having a successful career in the new economy requires a person to ___.

Which of the following statements holds true for the term self management?

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters