Question 1

Feedforward control takes place while a work activity is in progress.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following management responsibilities determines if organizational goals are being achieved?

Accepted Answer

A) designing the organization's structure 
B) motivating employees 
C) formulating business strategy 
D) measuring firm performance 
A) designing the organization's structure 
B) motivating employees 
C) formulating business strategy 
D) measuring firm performance

Question 3

________ is the final step in the management process,which provides a critical link back to ________.

Accepted Answer

A) Organizing; planning 
B) Planning; controlling 
C) Controlling; planning 
D) Leading; organizing 
A) Organizing; planning 
B) Planning; controlling 
C) Controlling; planning 
D) Leading; organizing

Question 4

The Industry Leader (Scenario)
Frank,the new CEO for First Fidelity,is working hard to turn around the formerly successful real estate business.His goal is to make First Fidelity a leader in the industry.He understands the importance of improving organizational productivity in achieving his goals.Mark is keen to improve organizational performance and effectiveness.
-Charles interacts directly with the employees in the work area to identify problem areas.He works with various departments to obtain a holistic idea of the business.This type of direct supervision is an example of ________ control.

Accepted Answer

A) proactive 
B) concurrent 
C) feedforward 
D) feedback 
A) proactive 
B) concurrent 
C) feedforward 
D) feedback

Question 5

Management by walking around is an example of ________ control.

Accepted Answer

A) feedback 
B) concurrent 
C) feedforward 
D) reactive 
A) feedback 
B) concurrent 
C) feedforward 
D) reactive

Question 6

In a short essay explain feedforward,concurrent,and feedback controls and provide an example for each one.

Accepted Answer

Feedforward control is the most desirabl

Question 7

The balanced scorecard approach evaluates organizational performance from more than just the financial perspective.

Accepted Answer

A) True 
 B)False

Question 8

Managers should use subjective measures when ________.

Accepted Answer

A) work activities cannot be expressed in quantifiable terms 
B) work activities are critical to the organization 
C) organizational processes and activities are complex 
D) immediate managerial action is required 
A) work activities cannot be expressed in quantifiable terms 
B) work activities are critical to the organization 
C) organizational processes and activities are complex 
D) immediate managerial action is required

Question 9

In a short essay,define corporate governance and describe some of the current trends in this area.

Accepted Answer

Corporate governance is the system used

Question 10

Statco's Control (Scenario)
Statco,Inc.,is a statistical software company based in Columbia,TN.This publicly traded firm has grown in a systematic fashion over its 25-year existence and now claims more than 12,000 employees worldwide.As it has grown,the company has adopted a hierarchical structure,which emphasizes organizational authority.Management relies heavily on administrative rules,regulations,and policies in order to meet its goals.However,the company has struggled to meet projected revenues for each of the past 10 quarters.The firm hires Mark Adams,an expert in control system design,to design a control system and offer suggestions to improve the firm's performance.
-Mark recommends that the managers at Statco should identify how and why performance has deviated beyond the acceptable range of variation,and then correct the source of the deviation.Here,Mark is recommending ________.

Accepted Answer

A) bureaucratic control 
B) immediate corrective action 
C) basic corrective action 
D) concurrent control 
A) bureaucratic control 
B) immediate corrective action 
C) basic corrective action 
D) concurrent control

Question 11

Benchmarks for a company must be created based on the previous performance of the company.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is considered the easiest way to increase organizational productivity?

Accepted Answer

A) increasing the price of outputs 
B) increasing the amount of inputs 
C) hiring more employees 
D) decreasing the value of the products 
A) increasing the price of outputs 
B) increasing the amount of inputs 
C) hiring more employees 
D) decreasing the value of the products

Question 13

Organizational ________ is a measure of how appropriate organizational goals are and how well an organization is achieving those goals.

Accepted Answer

A) productivity 
B) effectiveness 
C) efficiency 
D) yield 
A) productivity 
B) effectiveness 
C) efficiency 
D) yield

Question 14

The management control that takes place while a work activity is in progress is known as ________.

Accepted Answer

A) feedforward control 
B) concurrent control 
C) feedback control 
D) reactive control 
A) feedforward control 
B) concurrent control 
C) feedback control 
D) reactive control

Question 15

Provide a few examples for feedforward strategies to reduce employee theft.

Accepted Answer

The following strategies can be used to

Question 16

Certain organizations conduct culture audits to find out which companies are the best to work for.What is the major benefit associated with these rankings?

Accepted Answer

A) The rankings indicate the effectiveness of an organization's concurrent control. 
B) The rankings indicate how well a company performs in comparison to others. 
C) These rankings are used by governments to make decisions on corporate grants. 
D) These rankings affect the credit rating of concerned organizations. 
A) The rankings indicate the effectiveness of an organization's concurrent control. 
B) The rankings indicate how well a company performs in comparison to others. 
C) These rankings are used by governments to make decisions on corporate grants. 
D) These rankings affect the credit rating of concerned organizations.

Question 17

Which of the following refers to the overall output of goods or services produced divided by the inputs needed to generate that output?

Accepted Answer

A) Yield 
B) Demand function 
C) Effectiveness 
D) Productivity 
A) Yield 
B) Demand function 
C) Effectiveness 
D) Productivity

Question 18

Activity ratios measure an organization's ability to meet its current debt obligations.

Accepted Answer

A) True 
 B)False

Question 19

Basic corrective action corrects problems at once to get performance back on track.

Accepted Answer

A) True 
 B)False

Question 20

________ corrects the problem at once to get performance back on track.

Accepted Answer

A) Basic corrective action 
B) Immediate corrective action 
C) Revision of standards 
D) Revision of benchmarks 
A) Basic corrective action 
B) Immediate corrective action 
C) Revision of standards 
D) Revision of benchmarks

Feedforward control takes place while a work activity is in progress.

Which of the following management responsibilities determines if organizational goals are being achieved?

is the final step in the management process,which provides a critical link back to .

Management by walking around is an example of ________ control.

In a short essay explain feedforward,concurrent,and feedback controls and provide an example for each one.

The balanced scorecard approach evaluates organizational performance from more than just the financial perspective.

Managers should use subjective measures when ________.

In a short essay,define corporate governance and describe some of the current trends in this area.

Benchmarks for a company must be created based on the previous performance of the company.

Which of the following is considered the easiest way to increase organizational productivity?

Organizational ________ is a measure of how appropriate organizational goals are and how well an organization is achieving those goals.

The management control that takes place while a work activity is in progress is known as ________.

Provide a few examples for feedforward strategies to reduce employee theft.

Certain organizations conduct culture audits to find out which companies are the best to work for.What is the major benefit associated with these rankings?

Which of the following refers to the overall output of goods or services produced divided by the inputs needed to generate that output?

Activity ratios measure an organization's ability to meet its current debt obligations.

Basic corrective action corrects problems at once to get performance back on track.

________ corrects the problem at once to get performance back on track.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 10: Managerial Controls

Feedforward control takes place while a work activity is in progress.

Which of the following management responsibilities determines if organizational goals are being achieved?

________ is the final step in the management process,which provides a critical link back to ________.

Management by walking around is an example of ________ control.

In a short essay explain feedforward,concurrent,and feedback controls and provide an example for each one.

The balanced scorecard approach evaluates organizational performance from more than just the financial perspective.

Managers should use subjective measures when ________.

In a short essay,define corporate governance and describe some of the current trends in this area.

Benchmarks for a company must be created based on the previous performance of the company.

Which of the following is considered the easiest way to increase organizational productivity?

Organizational ________ is a measure of how appropriate organizational goals are and how well an organization is achieving those goals.

The management control that takes place while a work activity is in progress is known as ________.

Provide a few examples for feedforward strategies to reduce employee theft.

Certain organizations conduct culture audits to find out which companies are the best to work for.What is the major benefit associated with these rankings?

Which of the following refers to the overall output of goods or services produced divided by the inputs needed to generate that output?

Activity ratios measure an organization's ability to meet its current debt obligations.

Basic corrective action corrects problems at once to get performance back on track.

________ corrects the problem at once to get performance back on track.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

is the final step in the management process,which provides a critical link back to .