Question 1

In the job setting, African Americans are found to receive lower job performance ratings, be paid less, and be promoted less frequently than their white counterparts.

Accepted Answer

A) True 
 B)False

Question 2

Identify and briefly describe each type of discrimination that occurs in the workplace.

Accepted Answer

Some of the more common forms of workpla

Question 3

During which era was the term "workforce diversity" first used?

Accepted Answer

A)  new millennium 
B)  late 1980s 
C)  1960s to 1970s 
D)  early 1980s 
A)  new millennium 
B)  late 1980s 
C)  1960s to 1970s 
D)  early 1980s

Question 4

Most babies born in the United States recently are whites of European descent.

Accepted Answer

A) True 
 B)False

Question 5

Inclusion is one of the most popular and controversial topics in management.

Accepted Answer

A) True 
 B)False

Question 6

A good mentor will ________.

Accepted Answer

A)  introduce the protégé to influential managers within the firm 
B)  promote the protégé for assignments outside the protégé's regular duties 
C)  groom the protégé for higher-level positions with the firm 
D)  provide constructive criticism to the protégé 
A)  introduce the protégé to influential managers within the firm 
B)  promote the protégé for assignments outside the protégé's regular duties 
C)  groom the protégé for higher-level positions with the firm 
D)  provide constructive criticism to the protégé

Question 7

Which one of the following was a feature of the period from the late 1980s to the late 1990s in terms of workplace diversity?

Accepted Answer

A)  shifting from compliance and focusing only on women and minorities to including everyone 
B)  focusing on complying with laws and regulations, such as Title VII of the Civil Rights Act 
C)  seeing workplace diversity as a core business issue, important to achieve business success, profitability, and growth 
D)  developing corporate programs to help improve self-confidence and qualifications of diverse individuals so they can "fit in" 
A)  shifting from compliance and focusing only on women and minorities to including everyone 
B)  focusing on complying with laws and regulations, such as Title VII of the Civil Rights Act 
C)  seeing workplace diversity as a core business issue, important to achieve business success, profitability, and growth 
D)  developing corporate programs to help improve self-confidence and qualifications of diverse individuals so they can "fit in"

Question 8

Explain the concept of the "glass ceiling" in workplaces. What practices have aided in the creation of the "glass ceiling"?

Accepted Answer

Research has suggested that women are mo

Question 9

Employers are justified if they do not hire workers with disabilities as they lack job skills and experience necessary to perform as well as their abled counterparts.

Accepted Answer

A) True 
 B)False

Question 10

People are going to be different. The focus of managers should be to ________.

Accepted Answer

A)  find ways to keep various groups within the workforce from creating conflict 
B)  find ways to develop strong relationships with and engage the entire workforce 
C)  make sure the practices within their departments comply with the letter of the laws governing discrimination in employment 
D)  find commonalities among various groups displaying surface-level diversity 
A)  find ways to keep various groups within the workforce from creating conflict 
B)  find ways to develop strong relationships with and engage the entire workforce 
C)  make sure the practices within their departments comply with the letter of the laws governing discrimination in employment 
D)  find commonalities among various groups displaying surface-level diversity

Question 11

In his exit interview, James, a member of a minority group, mentioned that he had been passed over for promotions in favor of less qualified internal candidates. This situation relates to ________.

Accepted Answer

A)  financial management 
B)  organizational performance 
C)  organizational strategy 
D)  deep-level diversity 
A)  financial management 
B)  organizational performance 
C)  organizational strategy 
D)  deep-level diversity

Question 12

What type of discrimination usually involves jokes or negative stereotypes being perpetrated about fellow employees?

Accepted Answer

A)  mockery and insults 
B)  discriminatory policies 
C)  exclusion 
D)  intimidation 
A)  mockery and insults 
B)  discriminatory policies 
C)  exclusion 
D)  intimidation

Question 13

The period of time from the 1960s to 1970s focused on ________.

Accepted Answer

A)  assimilating minorities and women into the corporate setting 
B)  making employees more aware and sensitive to the needs and differences of others 
C)  diversity and inclusion for business success, profitability, and growth 
D)  complying with laws and regulations through affirmative action policies and programs 
A)  assimilating minorities and women into the corporate setting 
B)  making employees more aware and sensitive to the needs and differences of others 
C)  diversity and inclusion for business success, profitability, and growth 
D)  complying with laws and regulations through affirmative action policies and programs

Question 14

Which of the following statements is true of the changing trends in U.S. workplaces?

Accepted Answer

A)  The surge in immigration, especially over the last two decades, has flooded the United States with low-wage foreign labor. 
B)  Organizations must recognize that they can't expect employees to assimilate into the organization by adopting similar attitudes and values. 
C)  In most U.S. metropolitan cities, more immigrants are employed in low-wage jobs like construction, cleaning, or manufacturing, than in white-collar occupations. 
D)  People now entering the workforce are significantly older, less ethnically diverse and/or native-born. 
A)  The surge in immigration, especially over the last two decades, has flooded the United States with low-wage foreign labor. 
B)  Organizations must recognize that they can't expect employees to assimilate into the organization by adopting similar attitudes and values. 
C)  In most U.S. metropolitan cities, more immigrants are employed in low-wage jobs like construction, cleaning, or manufacturing, than in white-collar occupations. 
D)  People now entering the workforce are significantly older, less ethnically diverse and/or native-born.

Question 15

In the process of getting acquainted, John and his new co-worker Bill have discovered they have different tastes in music and books, that one is extroverted and the other introverted, that one prefers working in teams and the other works best alone. They are exploring ________.

Accepted Answer

A)  surface-level diversity 
B)  deep-level diversity 
C)  stereotypes 
D)  biases 
A)  surface-level diversity 
B)  deep-level diversity 
C)  stereotypes 
D)  biases

Question 16

Which one of the following is the best description of the provisions of the Civil Rights Act, Title VII?

Accepted Answer

A)  prohibiting discrimination against individuals with disabilities or chronic illnesses 
B)  prohibiting discrimination against employees aged 40 or over 
C)  prohibiting the forced retirement of most employees 
D)  prohibiting discrimination based on race, color, religion, national origin, or gender 
A)  prohibiting discrimination against individuals with disabilities or chronic illnesses 
B)  prohibiting discrimination against employees aged 40 or over 
C)  prohibiting the forced retirement of most employees 
D)  prohibiting discrimination based on race, color, religion, national origin, or gender

Question 17

________ is the biological heritage (including physical characteristics such as one's skin color and associated traits) that people use to identify themselves.

Accepted Answer

A)  Nationality 
B)  Ethnicity 
C)  Culture 
D)  Race 
A)  Nationality 
B)  Ethnicity 
C)  Culture 
D)  Race

Question 18

Our human nature is to not accept or approach anything that's different from us.

Accepted Answer

A) True 
 B)False

Question 19

________ refers to a preconceived belief, opinion, or judgment toward a person or a group of people.

Accepted Answer

A)  Prejudice 
B)  Impartiality 
C)  Equanimity 
D)  Bias 
A)  Prejudice 
B)  Impartiality 
C)  Equanimity 
D)  Bias

Question 20

If my workplace goals included getting high scores on a performance evaluation, I would prefer that my supervisor be ________.

Accepted Answer

A)  the same gender as me 
B)  female 
C)  of an older generation than me 
D)  of my own race 
A)  the same gender as me 
B)  female 
C)  of an older generation than me 
D)  of my own race

In the job setting, African Americans are found to receive lower job performance ratings, be paid less, and be promoted less frequently than their white counterparts.

Identify and briefly describe each type of discrimination that occurs in the workplace.

During which era was the term "workforce diversity" first used?

Most babies born in the United States recently are whites of European descent.

Inclusion is one of the most popular and controversial topics in management.

A good mentor will ________.

Which one of the following was a feature of the period from the late 1980s to the late 1990s in terms of workplace diversity?

Explain the concept of the "glass ceiling" in workplaces. What practices have aided in the creation of the "glass ceiling"?

Employers are justified if they do not hire workers with disabilities as they lack job skills and experience necessary to perform as well as their abled counterparts.

People are going to be different. The focus of managers should be to ________.

In his exit interview, James, a member of a minority group, mentioned that he had been passed over for promotions in favor of less qualified internal candidates. This situation relates to ________.

What type of discrimination usually involves jokes or negative stereotypes being perpetrated about fellow employees?

The period of time from the 1960s to 1970s focused on ________.

Which of the following statements is true of the changing trends in U.S. workplaces?

In the process of getting acquainted, John and his new co-worker Bill have discovered they have different tastes in music and books, that one is extroverted and the other introverted, that one prefers working in teams and the other works best alone. They are exploring ________.

Which one of the following is the best description of the provisions of the Civil Rights Act, Title VII?

________ is the biological heritage (including physical characteristics such as one's skin color and associated traits) that people use to identify themselves.

Our human nature is to not accept or approach anything that's different from us.

________ refers to a preconceived belief, opinion, or judgment toward a person or a group of people.

If my workplace goals included getting high scores on a performance evaluation, I would prefer that my supervisor be ________.

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 5: Managing Diversity

In the job setting, African Americans are found to receive lower job performance ratings, be paid less, and be promoted less frequently than their white counterparts.

Identify and briefly describe each type of discrimination that occurs in the workplace.

During which era was the term "workforce diversity" first used?

Most babies born in the United States recently are whites of European descent.

Inclusion is one of the most popular and controversial topics in management.

A good mentor will ________.

Which one of the following was a feature of the period from the late 1980s to the late 1990s in terms of workplace diversity?

Explain the concept of the "glass ceiling" in workplaces. What practices have aided in the creation of the "glass ceiling"?

Employers are justified if they do not hire workers with disabilities as they lack job skills and experience necessary to perform as well as their abled counterparts.

People are going to be different. The focus of managers should be to ________.

In his exit interview, James, a member of a minority group, mentioned that he had been passed over for promotions in favor of less qualified internal candidates. This situation relates to ________.

What type of discrimination usually involves jokes or negative stereotypes being perpetrated about fellow employees?

The period of time from the 1960s to 1970s focused on ________.

Which of the following statements is true of the changing trends in U.S. workplaces?

In the process of getting acquainted, John and his new co-worker Bill have discovered they have different tastes in music and books, that one is extroverted and the other introverted, that one prefers working in teams and the other works best alone. They are exploring ________.

Which one of the following is the best description of the provisions of the Civil Rights Act, Title VII?

________ is the biological heritage (including physical characteristics such as one's skin color and associated traits) that people use to identify themselves.

Our human nature is to not accept or approach anything that's different from us.

________ refers to a preconceived belief, opinion, or judgment toward a person or a group of people.

If my workplace goals included getting high scores on a performance evaluation, I would prefer that my supervisor be ________.

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters