Question 1

Men are more likely than women to start out in an entry-level position, even when they have the same educational qualifications.

Accepted Answer

A) True 
 B)False

Question 2

Lulumelon owns a chain of fashion stores that serve men's, women's, and children's clothing categories. Jay, a motorcycle accident victim with an amputated leg, applies for a position at one of the stores in an upmarket location. Which one of the following assumptions by Lulumelon would prevent them from hiring him?

Accepted Answer

A)  Most workers with disabilities require no accommodation but for those who do, more than half of the workplace modifications cost $500 or less. 
B)  A person with a disability for whom workplace accommodations have been provided has the same obligations and rights as far as job performance is concerned. 
C)  There is no set of guidelines on how to take any potential disciplinary action with disabled employees. 
D)  Absentee rates for sick time are virtually equal between employees with and without disabilities. 
A)  Most workers with disabilities require no accommodation but for those who do, more than half of the workplace modifications cost $500 or less. 
B)  A person with a disability for whom workplace accommodations have been provided has the same obligations and rights as far as job performance is concerned. 
C)  There is no set of guidelines on how to take any potential disciplinary action with disabled employees. 
D)  Absentee rates for sick time are virtually equal between employees with and without disabilities.

Question 3

Which of the following benefits of workplace diversity contributes to organizational performance?

Accepted Answer

A)  reduced costs associated with high turnover and absenteeism 
B)  potential source of competitive advantage from improved innovation efforts 
C)  increased understanding of the marketplace and improved ability to better market to diverse customers 
D)  ability to attract and retain employees of diverse backgrounds 
A)  reduced costs associated with high turnover and absenteeism 
B)  potential source of competitive advantage from improved innovation efforts 
C)  increased understanding of the marketplace and improved ability to better market to diverse customers 
D)  ability to attract and retain employees of diverse backgrounds

Question 4

Which of the following trends has been observed in the world population in terms of aging?

Accepted Answer

A)  People aged 65 and older will soon outnumber children under age 5 for the first time in history. 
B)  The world's population aged 80 and over is projected to decrease 233% by 2040. 
C)  The world's population is growing older, but at a slower rate than it did in comparison with the previous two centuries. 
D)  As nations have advanced economically, birthrates have increased in proportion to the growing world population. 
A)  People aged 65 and older will soon outnumber children under age 5 for the first time in history. 
B)  The world's population aged 80 and over is projected to decrease 233% by 2040. 
C)  The world's population is growing older, but at a slower rate than it did in comparison with the previous two centuries. 
D)  As nations have advanced economically, birthrates have increased in proportion to the growing world population.

Question 5

Which one of the following people management benefits arises from workplace diversity?

Accepted Answer

A)  improved system flexibility 
B)  potential to increase market share 
C)  increased understanding of the marketplace 
D)  better use of employee talent 
A)  improved system flexibility 
B)  potential to increase market share 
C)  increased understanding of the marketplace 
D)  better use of employee talent

Question 6

One problem with the Americans with Disabilities Act is that "disability" is defined very narrowly.

Accepted Answer

A) True 
 B)False

Question 7

The ways in which people in an organization are different from and similar to one another is known as ________.

Accepted Answer

A)  business etiquette 
B)  work culture 
C)  workplace diversity 
D)  organizational democracy 
A)  business etiquette 
B)  work culture 
C)  workplace diversity 
D)  organizational democracy

Question 8

What are some of the fears held by employers regarding employment of disabled persons? Describe the actual realities associated with such fears.

Accepted Answer

a. Employers fear that hiring people wit

Question 9

Bruce will be making a presentation to the senior management team to encourage them to support efforts to improve the company's diversity policies and practices. One of the more compelling arguments he can use is ________.

Accepted Answer

A)  companies with exclusive practices experienced higher profits 
B)  companies with inclusive practices outperformed their competitors 
C)  Federal law does not require companies to make accommodations for LBGT employees 
D)  the company will likely lose market share if it does not improve its practices 
A)  companies with exclusive practices experienced higher profits 
B)  companies with inclusive practices outperformed their competitors 
C)  Federal law does not require companies to make accommodations for LBGT employees 
D)  the company will likely lose market share if it does not improve its practices

Question 10

Teams with diverse backgrounds performing interdependent tasks over a long period of time are more likely to experience conflict and resentment.

Accepted Answer

A) True 
 B)False

Question 11

How is workplace diversity beneficial to organizations from a strategic perspective?

Accepted Answer

Workforce diversity is the key to extrac

Question 12

What type of discrimination is said to have occurred when certain actions taken by representatives of an organization deny equal opportunity to perform or unequal rewards for performance?

Accepted Answer

A)  exclusion 
B)  discriminatory practices or policies 
C)  incivility 
D)  intimidation 
A)  exclusion 
B)  discriminatory practices or policies 
C)  incivility 
D)  intimidation

Question 13

Amanda works as a technical support executive at ColorWare Systems. Which of the following factors, if true, could trigger certain stereotypes about Amanda among her co-workers, though not necessarily reflecting the way they feel or think about her?

Accepted Answer

A)  Amanda does not believe in engaging in gossip about her coworkers. 
B)  Amanda prefers working late every evening to working over the weekend. 
C)  Amanda has a Swedish mother and an African American father. 
D)  Amanda tends to dominate discussions among her co-workers. 
A)  Amanda does not believe in engaging in gossip about her coworkers. 
B)  Amanda prefers working late every evening to working over the weekend. 
C)  Amanda has a Swedish mother and an African American father. 
D)  Amanda tends to dominate discussions among her co-workers.

Question 14

Which one of the following demographic characteristics reflects surface-level diversity?

Accepted Answer

A)  differences in values 
B)  ethnicity 
C)  personality 
D)  values 
A)  differences in values 
B)  ethnicity 
C)  personality 
D)  values

Question 15

Mary belongs to a group that requires women to wear long sleeves, long skirts or dresses, hair done up in a bun, and a small hat. Her coworkers often make negative comments about her appearance. In this situation, Mary is subjected to ________.

Accepted Answer

A)  mockery and insults 
B)  discriminatory policies 
C)  exclusion 
D)  intimidation 
A)  mockery and insults 
B)  discriminatory policies 
C)  exclusion 
D)  intimidation

Question 16

Research indicates that men tend to prefer jobs that encourage work-life balance more than women do.

Accepted Answer

A) True 
 B)False

Question 17

Discuss the negative consequences that can result from discrimination, whether intentional or not.

Accepted Answer

In addition to lawsuits with expensive s

Question 18

When the VP of marketing selected the new product development team members, he made sure there was a mix of ages, genders, and ethnicities on the team. This VP was most concerned with ________.

Accepted Answer

A)  people management 
B)  organization performance 
C)  organization strategy 
D)  legal compliance 
A)  people management 
B)  organization performance 
C)  organization strategy 
D)  legal compliance

Question 19

Trends observed in the shifting world population indicate that the average age of the world population in increasing. Also, the world's population aged over 80 is expected to more than double by the year 2040. Which of the following is a likely implication of such population trends?

Accepted Answer

A)  decreasing demands on social entitlement programs 
B)  increasing global savings rates 
C)  dwindling labor supply 
D)  decreasing preference for white-collar occupations 
A)  decreasing demands on social entitlement programs 
B)  increasing global savings rates 
C)  dwindling labor supply 
D)  decreasing preference for white-collar occupations

Question 20

________ is a process whereby an experienced organizational member provides advice and guidance to a less-experienced member.

Accepted Answer

A)  Delegating 
B)  Integration 
C)  Mentoring 
D)  Assimilation 
A)  Delegating 
B)  Integration 
C)  Mentoring 
D)  Assimilation

Men are more likely than women to start out in an entry-level position, even when they have the same educational qualifications.

Which of the following benefits of workplace diversity contributes to organizational performance?

Which of the following trends has been observed in the world population in terms of aging?

Which one of the following people management benefits arises from workplace diversity?

One problem with the Americans with Disabilities Act is that "disability" is defined very narrowly.

The ways in which people in an organization are different from and similar to one another is known as ________.

What are some of the fears held by employers regarding employment of disabled persons? Describe the actual realities associated with such fears.

Bruce will be making a presentation to the senior management team to encourage them to support efforts to improve the company's diversity policies and practices. One of the more compelling arguments he can use is ________.

Teams with diverse backgrounds performing interdependent tasks over a long period of time are more likely to experience conflict and resentment.

How is workplace diversity beneficial to organizations from a strategic perspective?

What type of discrimination is said to have occurred when certain actions taken by representatives of an organization deny equal opportunity to perform or unequal rewards for performance?

Amanda works as a technical support executive at ColorWare Systems. Which of the following factors, if true, could trigger certain stereotypes about Amanda among her co-workers, though not necessarily reflecting the way they feel or think about her?

Which one of the following demographic characteristics reflects surface-level diversity?

Mary belongs to a group that requires women to wear long sleeves, long skirts or dresses, hair done up in a bun, and a small hat. Her coworkers often make negative comments about her appearance. In this situation, Mary is subjected to ________.

Research indicates that men tend to prefer jobs that encourage work-life balance more than women do.

Discuss the negative consequences that can result from discrimination, whether intentional or not.

When the VP of marketing selected the new product development team members, he made sure there was a mix of ages, genders, and ethnicities on the team. This VP was most concerned with ________.

Trends observed in the shifting world population indicate that the average age of the world population in increasing. Also, the world's population aged over 80 is expected to more than double by the year 2040. Which of the following is a likely implication of such population trends?

________ is a process whereby an experienced organizational member provides advice and guidance to a less-experienced member.

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 5: Managing Diversity

Men are more likely than women to start out in an entry-level position, even when they have the same educational qualifications.

Which of the following benefits of workplace diversity contributes to organizational performance?

Which of the following trends has been observed in the world population in terms of aging?

Which one of the following people management benefits arises from workplace diversity?

One problem with the Americans with Disabilities Act is that "disability" is defined very narrowly.

The ways in which people in an organization are different from and similar to one another is known as ________.

What are some of the fears held by employers regarding employment of disabled persons? Describe the actual realities associated with such fears.

Bruce will be making a presentation to the senior management team to encourage them to support efforts to improve the company's diversity policies and practices. One of the more compelling arguments he can use is ________.

Teams with diverse backgrounds performing interdependent tasks over a long period of time are more likely to experience conflict and resentment.

How is workplace diversity beneficial to organizations from a strategic perspective?

What type of discrimination is said to have occurred when certain actions taken by representatives of an organization deny equal opportunity to perform or unequal rewards for performance?

Amanda works as a technical support executive at ColorWare Systems. Which of the following factors, if true, could trigger certain stereotypes about Amanda among her co-workers, though not necessarily reflecting the way they feel or think about her?

Which one of the following demographic characteristics reflects surface-level diversity?

Mary belongs to a group that requires women to wear long sleeves, long skirts or dresses, hair done up in a bun, and a small hat. Her coworkers often make negative comments about her appearance. In this situation, Mary is subjected to ________.

Research indicates that men tend to prefer jobs that encourage work-life balance more than women do.

Discuss the negative consequences that can result from discrimination, whether intentional or not.

When the VP of marketing selected the new product development team members, he made sure there was a mix of ages, genders, and ethnicities on the team. This VP was most concerned with ________.

Trends observed in the shifting world population indicate that the average age of the world population in increasing. Also, the world's population aged over 80 is expected to more than double by the year 2040. Which of the following is a likely implication of such population trends?

________ is a process whereby an experienced organizational member provides advice and guidance to a less-experienced member.

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters