Question 1

As a form of discrimination, incivility is said to occur when ________.

Accepted Answer

A)  an employee is excluded from job opportunities or social events 
B)  an employee belonging to a specific group is overtly threatened or bullied 
C)  an employee's opinions are consciously ignored 
D)  an employee is denied equal opportunity to perform 
A)  an employee is excluded from job opportunities or social events 
B)  an employee belonging to a specific group is overtly threatened or bullied 
C)  an employee's opinions are consciously ignored 
D)  an employee is denied equal opportunity to perform

Question 2

Worldwide population trends indicate that we will witness dwindling labor supply and increasing total global savings rates.

Accepted Answer

A) True 
 B)False

Question 3

________ refers to the social traits that are shared by a human population.

Accepted Answer

A)  Race 
B)  Ancestry 
C)  Nationality 
D)  Ethnicity 
A)  Race 
B)  Ancestry 
C)  Nationality 
D)  Ethnicity

Question 4

By the year 2050, one in every five persons in the United States will be over 40 years old.

Accepted Answer

A) True 
 B)False

Question 5

How does surface-level diversity differ from deep-level diversity?

Accepted Answer

A)  Surface-level diversity is reflected by differences in personality and values, while deep-level diversity is influenced by age and ethnic differences. 
B)  Surface-level diversity can affect the way people view organizational rewards and their communication with others, while deep-level diversity does not necessarily reflect the ways people think or feel. 
C)  Surface-level diversity can affect the way people perceive others, especially in terms of assumptions or stereotyping, while deep-level diversity may affect general behavior of people at work. 
D)  Surface-level diversity becomes more important as people get to know each other, while deep-level diversity becomes less relevant with increasing familiarity between people. 
A)  Surface-level diversity is reflected by differences in personality and values, while deep-level diversity is influenced by age and ethnic differences. 
B)  Surface-level diversity can affect the way people view organizational rewards and their communication with others, while deep-level diversity does not necessarily reflect the ways people think or feel. 
C)  Surface-level diversity can affect the way people perceive others, especially in terms of assumptions or stereotyping, while deep-level diversity may affect general behavior of people at work. 
D)  Surface-level diversity becomes more important as people get to know each other, while deep-level diversity becomes less relevant with increasing familiarity between people.

Question 6

People aged 65 and older are expected to soon outnumber children under age 5 for the first time in history.

Accepted Answer

A) True 
 B)False

Question 7

As chief of new product development for a U.S. consumer goods firm, Carmen should be very aware that ________ is likely to have the greatest influence on consumer preferences for the next few decades.

Accepted Answer

A)  changes in religion 
B)  the aging of the population 
C)  declining birth rates 
D)  increasing inflation 
A)  changes in religion 
B)  the aging of the population 
C)  declining birth rates 
D)  increasing inflation

Question 8

One big challenge for managers of diverse workforces is to ________.

Accepted Answer

A)  provide accommodations for disabilities and religious beliefs that other employees don't view as special treatment 
B)  assure that employees do not discuss their religious beliefs with other workers 
C)  provide accommodations for disabled workers that don't carry excessive costs 
D)  treat all employees identically despite individual differences 
A)  provide accommodations for disabilities and religious beliefs that other employees don't view as special treatment 
B)  assure that employees do not discuss their religious beliefs with other workers 
C)  provide accommodations for disabled workers that don't carry excessive costs 
D)  treat all employees identically despite individual differences

Question 9

The majority of the population increase in the next 35 years will come from ________.

Accepted Answer

A)  higher birth rates among minority ethnic groups 
B)  immigration of religious groups seeking political asylum 
C)  advances in medical science that extend the life expectancy of the elderly 
D)  immigrants and their descendants 
A)  higher birth rates among minority ethnic groups 
B)  immigration of religious groups seeking political asylum 
C)  advances in medical science that extend the life expectancy of the elderly 
D)  immigrants and their descendants

Question 10

Ang Li has found it rather hard to move up in her managerial career at her workplace especially when compared to how fellow graduate from Tri-Valley, Adam Watson, has managed to become the regional manager of sales in the company. This suggests the presence of ________ in Li's organization.

Accepted Answer

A)  goldbricking 
B)  a self-serving bias 
C)  a glass ceiling 
D)  stereotyping 
A)  goldbricking 
B)  a self-serving bias 
C)  a glass ceiling 
D)  stereotyping

Question 11

Judging a person on the basis of one's perception of a group to which he or she belongs is known as ________.

Accepted Answer

A)  integration 
B)  assimilation 
C)  stereotyping 
D)  prejudice 
A)  integration 
B)  assimilation 
C)  stereotyping 
D)  prejudice

Question 12

U.S. federal law does not prohibit discrimination against employees on the basis of sexual orientation.

Accepted Answer

A) True 
 B)False

Question 13

The meaning of "glass" that is used in the term "glass ceiling" signifies ________.

Accepted Answer

A)  the gulf in opportunities and rewards afforded to male and female employees that can be "seen through" easily 
B)  that the perceived barrier to top management positions is brittle and vulnerable to changes at the topmost organizational levels 
C)  that whatever is blocking the way for women to attain top management positions is not immediately apparent 
D)  that organizations maintain a transparent ethos when defining management roles assigned to male and female employees 
A)  the gulf in opportunities and rewards afforded to male and female employees that can be "seen through" easily 
B)  that the perceived barrier to top management positions is brittle and vulnerable to changes at the topmost organizational levels 
C)  that whatever is blocking the way for women to attain top management positions is not immediately apparent 
D)  that organizations maintain a transparent ethos when defining management roles assigned to male and female employees

Question 14

Give a brief description of diversity skills training in workplaces.

Accepted Answer

Our human nature is to not accept or app

Question 15

Which of the following statements is true of the findings of studies on race and ethnicity in the workplace?

Accepted Answer

A)  Whites favor affirmative action programs and policies to a far greater degree than do African Americans. 
B)  African Americans generally do worse than Whites in decisions related to the workplace. 
C)  Individuals in workplaces tend to favor colleagues of a race other than their own in performance evaluations, promotion decisions, and pay raises. 
D)  Whites and African-Americans display statistically significant and consistent differences in absenteeism rates, applied social skills at work, and accident rates. 
A)  Whites favor affirmative action programs and policies to a far greater degree than do African Americans. 
B)  African Americans generally do worse than Whites in decisions related to the workplace. 
C)  Individuals in workplaces tend to favor colleagues of a race other than their own in performance evaluations, promotion decisions, and pay raises. 
D)  Whites and African-Americans display statistically significant and consistent differences in absenteeism rates, applied social skills at work, and accident rates.

Question 16

Women tend to be more argumentative and less willing to conform to authority than men

Accepted Answer

A) True 
 B)False

Question 17

Jack and Jill are discussing the new hire in their department: her hair color, skin tone, manner of dress, and accent. Jack and Jill are focusing on ________.

Accepted Answer

A)  surface level diversity 
B)  deep-level diversity 
C)  stereotypes 
D)  biases 
A)  surface level diversity 
B)  deep-level diversity 
C)  stereotypes 
D)  biases

Question 18

What benefits does workplace diversity afford an organization in terms of its performance?

Accepted Answer

The performance benefits that organizati

Question 19

Differences arising from which one of the following factors becomes more important to people as they get to know each other?

Accepted Answer

A)  gender 
B)  ethnicity 
C)  sexual orientation 
D)  personality 
A)  gender 
B)  ethnicity 
C)  sexual orientation 
D)  personality

Question 20

Johnson Controls violated the ________ Act when it denied women the option to apply for positions in the lead battery room.

Accepted Answer

A)  Civil Rights, 1964 
B)  Equal Pay 
C)  Civil Rights, 1991 
D)  Lilly Ledbetter Fair Pay 
A)  Civil Rights, 1964 
B)  Equal Pay 
C)  Civil Rights, 1991 
D)  Lilly Ledbetter Fair Pay

As a form of discrimination, incivility is said to occur when ________.

Worldwide population trends indicate that we will witness dwindling labor supply and increasing total global savings rates.

________ refers to the social traits that are shared by a human population.

By the year 2050, one in every five persons in the United States will be over 40 years old.

How does surface-level diversity differ from deep-level diversity?

People aged 65 and older are expected to soon outnumber children under age 5 for the first time in history.

As chief of new product development for a U.S. consumer goods firm, Carmen should be very aware that ________ is likely to have the greatest influence on consumer preferences for the next few decades.

One big challenge for managers of diverse workforces is to ________.

The majority of the population increase in the next 35 years will come from ________.

Ang Li has found it rather hard to move up in her managerial career at her workplace especially when compared to how fellow graduate from Tri-Valley, Adam Watson, has managed to become the regional manager of sales in the company. This suggests the presence of ________ in Li's organization.

Judging a person on the basis of one's perception of a group to which he or she belongs is known as ________.

U.S. federal law does not prohibit discrimination against employees on the basis of sexual orientation.

The meaning of "glass" that is used in the term "glass ceiling" signifies ________.

Give a brief description of diversity skills training in workplaces.

Which of the following statements is true of the findings of studies on race and ethnicity in the workplace?

Women tend to be more argumentative and less willing to conform to authority than men

Jack and Jill are discussing the new hire in their department: her hair color, skin tone, manner of dress, and accent. Jack and Jill are focusing on ________.

What benefits does workplace diversity afford an organization in terms of its performance?

Differences arising from which one of the following factors becomes more important to people as they get to know each other?

Johnson Controls violated the ________ Act when it denied women the option to apply for positions in the lead battery room.

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 5: Managing Diversity

As a form of discrimination, incivility is said to occur when ________.

Worldwide population trends indicate that we will witness dwindling labor supply and increasing total global savings rates.

________ refers to the social traits that are shared by a human population.

By the year 2050, one in every five persons in the United States will be over 40 years old.

How does surface-level diversity differ from deep-level diversity?

People aged 65 and older are expected to soon outnumber children under age 5 for the first time in history.

As chief of new product development for a U.S. consumer goods firm, Carmen should be very aware that ________ is likely to have the greatest influence on consumer preferences for the next few decades.

One big challenge for managers of diverse workforces is to ________.

The majority of the population increase in the next 35 years will come from ________.

Ang Li has found it rather hard to move up in her managerial career at her workplace especially when compared to how fellow graduate from Tri-Valley, Adam Watson, has managed to become the regional manager of sales in the company. This suggests the presence of ________ in Li's organization.

Judging a person on the basis of one's perception of a group to which he or she belongs is known as ________.

U.S. federal law does not prohibit discrimination against employees on the basis of sexual orientation.

The meaning of "glass" that is used in the term "glass ceiling" signifies ________.

Give a brief description of diversity skills training in workplaces.

Which of the following statements is true of the findings of studies on race and ethnicity in the workplace?

Women tend to be more argumentative and less willing to conform to authority than men

Jack and Jill are discussing the new hire in their department: her hair color, skin tone, manner of dress, and accent. Jack and Jill are focusing on ________.

What benefits does workplace diversity afford an organization in terms of its performance?

Differences arising from which one of the following factors becomes more important to people as they get to know each other?

Johnson Controls violated the ________ Act when it denied women the option to apply for positions in the lead battery room.

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters