Question 1

The plant superintendent wants to know the value of products per man hour. She is concerned with ________.

Accepted Answer

A)  costs 
B)  waste 
C)  productivity 
D)  profits 
A)  costs 
B)  waste 
C)  productivity 
D)  profits

Question 2

________ ratios measure how efficiently the firm is using its assets.

Accepted Answer

A)  Liquidity 
B)  Leverage 
C)  Profitability 
D)  Activity 
A)  Liquidity 
B)  Leverage 
C)  Profitability 
D)  Activity

Question 3

Cindy's elementary school-aged children brought home lists of supplies required for their classes so Cindy raided the office supplies cabinet. Her rationale is that her employer doesn't pay her enough to buy these items. Cindy is engaging in ________.

Accepted Answer

A)  workplace piracy 
B)  employee theft 
C)  equity adjustment 
D)  compensation management 
A)  workplace piracy 
B)  employee theft 
C)  equity adjustment 
D)  compensation management

Question 4

Because so many items had disappeared from the office supplies storeroom, management installed a surveillance camera to provide ________.

Accepted Answer

A)  feedforward control 
B)  concurrent control 
C)  feedback control 
D)  evidence for prosecution 
A)  feedforward control 
B)  concurrent control 
C)  feedback control 
D)  evidence for prosecution

Question 5

Corporate governance ________.

Accepted Answer

A)  refers to executive governance practices in companies 
B)  is a system used to govern a corporation so that the interests of corporate owners are protected 
C)  is a term that refers to legal agreements made between two or more partner firms 
D)  refers to the compliance of the company to applicable laws and regulations 
A)  refers to executive governance practices in companies 
B)  is a system used to govern a corporation so that the interests of corporate owners are protected 
C)  is a term that refers to legal agreements made between two or more partner firms 
D)  refers to the compliance of the company to applicable laws and regulations

Question 6

If a manager wanted to increase the ratio of outputs to inputs, she should ________.

Accepted Answer

A)  decrease the selling price 
B)  increase productivity 
C)  increase the quality of inputs 
D)  hire additional employees 
A)  decrease the selling price 
B)  increase productivity 
C)  increase the quality of inputs 
D)  hire additional employees

Question 7

The benchmarking approach can evaluate organizational performance from more than just the financial perspective.

Accepted Answer

A) True 
 B)False

Question 8

Which one of the following ratios examines the organization's use of debt to finance its assets and its ability to meet the interest payments on the debt?

Accepted Answer

A)  liquidity ratios 
B)  leverage ratios 
C)  profitability 
D)  activity ratios 
A)  liquidity ratios 
B)  leverage ratios 
C)  profitability 
D)  activity ratios

Question 9

Organizational effectiveness is a measure of how appropriate organizational goals are and how well those goals are being met.

Accepted Answer

A) True 
 B)False

Question 10

Elaine wants to analyze her company's ability to meet its current debt obligations. Which one of the following ratios is most helpful to Ruth in analyzing this?

Accepted Answer

A)  inventory turnover ratio 
B)  return on investment ratio 
C)  current ratio 
D)  total asset turnover ratio 
A)  inventory turnover ratio 
B)  return on investment ratio 
C)  current ratio 
D)  total asset turnover ratio

Question 11

In a short essay, define corporate governance and describe some of the current trends in this area.

Accepted Answer

Corporate governance is the system used

Question 12

Which one of the following is an example of a feedforward control measure used to control possible workplace violence?

Accepted Answer

A)  Clearly communicate the security policies to employees. 
B)  Use corporate hotlines for reporting and investigating incidents. 
C)  Review company policies and change, if necessary. 
D)  Investigate incidents and take appropriate action. 
A)  Clearly communicate the security policies to employees. 
B)  Use corporate hotlines for reporting and investigating incidents. 
C)  Review company policies and change, if necessary. 
D)  Investigate incidents and take appropriate action.

Question 13

Employers are increasingly monitoring employees' activities involving the use of company technology, particularly computers and cell phones. Explain why employers believe such monitoring is necessary.

Accepted Answer

Employees are hired to work, not to surf

Question 14

Two areas in which corporate governance is being reformed are the role of boards of directors and ________.

Accepted Answer

A)  executive bonus systems 
B)  financial reporting 
C)  reports to stockholders 
D)  reporting to government agencies 
A)  executive bonus systems 
B)  financial reporting 
C)  reports to stockholders 
D)  reporting to government agencies

Question 15

Following a customer complaint, Bigly Mfg. formed a problem solving team to find out why the system was producing unacceptable parts and make a recommendation to fix it. This is an example of ________.

Accepted Answer

A)  delayed corrective action 
B)  immediate corrective action 
C)  basic corrective action 
D)  preventive corrective action 
A)  delayed corrective action 
B)  immediate corrective action 
C)  basic corrective action 
D)  preventive corrective action

Question 16

Feedforward control is more popular and effective than the other forms of control.

Accepted Answer

A) True 
 B)False

Question 17

Productivity decreases when an organization raises the prices of its products.

Accepted Answer

A) True 
 B)False

Question 18

Barry wants to use a tool that makes the data easy to visualize and is effective for showing relationships. Which one of the following tools is best suited for this?

Accepted Answer

A)  personal observation 
B)  spreadsheets 
C)  written reports 
D)  statistical reports 
A)  personal observation 
B)  spreadsheets 
C)  written reports 
D)  statistical reports

Question 19

Contours, Inc., quality auditors pull one part from the production line every 15 minutes. These parts are measured against the production print; any variation that is beyond acceptable levels is reported to the machine operators. Contours, Inc., is using ________ control.

Accepted Answer

A)  feedforward 
B)  concurrent 
C)  feedback 
D)  concentric 
A)  feedforward 
B)  concurrent 
C)  feedback 
D)  concentric

Question 20

Benchmarks for a company must be created based on the previous performance of the company.

Accepted Answer

A) True 
 B)False

The plant superintendent wants to know the value of products per man hour. She is concerned with ________.

________ ratios measure how efficiently the firm is using its assets.

Cindy's elementary school-aged children brought home lists of supplies required for their classes so Cindy raided the office supplies cabinet. Her rationale is that her employer doesn't pay her enough to buy these items. Cindy is engaging in ________.

Because so many items had disappeared from the office supplies storeroom, management installed a surveillance camera to provide ________.

Corporate governance ________.

If a manager wanted to increase the ratio of outputs to inputs, she should ________.

The benchmarking approach can evaluate organizational performance from more than just the financial perspective.

Which one of the following ratios examines the organization's use of debt to finance its assets and its ability to meet the interest payments on the debt?

Organizational effectiveness is a measure of how appropriate organizational goals are and how well those goals are being met.

Elaine wants to analyze her company's ability to meet its current debt obligations. Which one of the following ratios is most helpful to Ruth in analyzing this?

In a short essay, define corporate governance and describe some of the current trends in this area.

Which one of the following is an example of a feedforward control measure used to control possible workplace violence?

Employers are increasingly monitoring employees' activities involving the use of company technology, particularly computers and cell phones. Explain why employers believe such monitoring is necessary.

Two areas in which corporate governance is being reformed are the role of boards of directors and ________.

Following a customer complaint, Bigly Mfg. formed a problem solving team to find out why the system was producing unacceptable parts and make a recommendation to fix it. This is an example of ________.

Feedforward control is more popular and effective than the other forms of control.

Productivity decreases when an organization raises the prices of its products.

Barry wants to use a tool that makes the data easy to visualize and is effective for showing relationships. Which one of the following tools is best suited for this?

Contours, Inc., quality auditors pull one part from the production line every 15 minutes. These parts are measured against the production print; any variation that is beyond acceptable levels is reported to the machine operators. Contours, Inc., is using ________ control.

Benchmarks for a company must be created based on the previous performance of the company.

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Filters

Exam 18: Monitoring and Controlling

The plant superintendent wants to know the value of products per man hour. She is concerned with ________.

________ ratios measure how efficiently the firm is using its assets.

Cindy's elementary school-aged children brought home lists of supplies required for their classes so Cindy raided the office supplies cabinet. Her rationale is that her employer doesn't pay her enough to buy these items. Cindy is engaging in ________.

Because so many items had disappeared from the office supplies storeroom, management installed a surveillance camera to provide ________.

Corporate governance ________.

If a manager wanted to increase the ratio of outputs to inputs, she should ________.

The benchmarking approach can evaluate organizational performance from more than just the financial perspective.

Which one of the following ratios examines the organization's use of debt to finance its assets and its ability to meet the interest payments on the debt?

Organizational effectiveness is a measure of how appropriate organizational goals are and how well those goals are being met.

Elaine wants to analyze her company's ability to meet its current debt obligations. Which one of the following ratios is most helpful to Ruth in analyzing this?

In a short essay, define corporate governance and describe some of the current trends in this area.

Which one of the following is an example of a feedforward control measure used to control possible workplace violence?

Employers are increasingly monitoring employees' activities involving the use of company technology, particularly computers and cell phones. Explain why employers believe such monitoring is necessary.

Two areas in which corporate governance is being reformed are the role of boards of directors and ________.

Following a customer complaint, Bigly Mfg. formed a problem solving team to find out why the system was producing unacceptable parts and make a recommendation to fix it. This is an example of ________.

Feedforward control is more popular and effective than the other forms of control.

Productivity decreases when an organization raises the prices of its products.

Barry wants to use a tool that makes the data easy to visualize and is effective for showing relationships. Which one of the following tools is best suited for this?

Contours, Inc., quality auditors pull one part from the production line every 15 minutes. These parts are measured against the production print; any variation that is beyond acceptable levels is reported to the machine operators. Contours, Inc., is using ________ control.

Benchmarks for a company must be created based on the previous performance of the company.

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Filters