Exam 13: Creating and Managing Teams

In global teams, cohesiveness is often more difficult to achieve because of higher levels of mistrust, miscommunication, and stress.

The group could not agree on what needed to be done. Some thought they were to research and present data; others thought they were to make recommendations. This is an example of ________ conflict.

This group really clicked. They got along well both professionally and socially. While at work they focused on work. This group is likely to experience ________ in productivity.

Which of the following personality traits is negatively related to group productivity and morale?

The first group meeting is in progress. The five attendees are exchanging contact information and getting acquainted. This group is in the ________ stage.

Robert is the CEO of a manufacturing plant. He believes that smaller teams are more effective than larger ones. Do you think this is the right strategy? Why or why not?

One negative aspect about group norms is that being part of a group can increase an individual's antisocial actions.

In this meeting, the group is discussing a code of conduct to be observed by all members, such as arriving on time and not interrupting the speaker. This group is in the ________ stage.

She was the matriarch of the department, the most senior employee. She always sat immediately to the right of the manager in all department meetings. No one dared take her chair. That chair was a symbol of her ________.

Michael thought they should start by reviewing what had been done in the past. Michelle thought they should study the current situation first. This is an example of ________ conflict.

In the group development process, the forming stage is complete when members begin to think of themselves as part of a group.

Group cohesiveness is most likely to produce strong increases in productivity when ________.

A problem-solving team brings together experts in various specialties to work together on various organizational tasks.

Social loafing is the tendency for an individual to expend less effort when working collectively than when working individually.

Samantha is a single mom and the administrative assistant for the marketing department. Her son's soccer games begin right after school so Samantha often has to choose between supporting her son at his games and working. Samantha is experiencing role ________.

Informal status is not as important as status conferred by the organization.

Task groups are permanent teams that take on special projects.

In comparison to large groups, small groups ________.

Small groups consistently get better results than larger ones when the groups are engaged in problem solving.

Which one of the following countries is most likely to assign status based on accomplishments rather than on titles and family history?