Question 1

Status can be a significant motivator with behavioral consequences when individuals and others perceive the individual's status similarly.

Accepted Answer

A) True 
 B)False

Question 2

The type of conflicts that support group goals and improve performance are called ________ conflicts.

Accepted Answer

A)  planned 
B)  dysfunctional 
C)  natural 
D)  functional 
A)  planned 
B)  dysfunctional 
C)  natural 
D)  functional

Question 3

It is Black Friday. Several people are waiting outside the popular electronics store for someone to unlock the doors. These people constitute a(n) ________.

Accepted Answer

A)  formal group 
B)  informal group 
C)  social group 
D)  crowd 
A)  formal group 
B)  informal group 
C)  social group 
D)  crowd

Question 4

Status incongruence can cause employees to decline to seek promotions.

Accepted Answer

A) True 
 B)False

Question 5

Recent experiments indicate conformity levels in groups has increased since Asch's studies.

Accepted Answer

A) True 
 B)False

Question 6

An incentive system which appropriately recognizes team activities is an example of which one of the following characteristics of effective teams?

Accepted Answer

A)  internal support 
B)  unified commitment 
C)  performance evaluation 
D)  external support 
A)  internal support 
B)  unified commitment 
C)  performance evaluation 
D)  external support

Question 7

Strategies such as avoidance, forcing, and compromise are used to resolve high conflict levels.

Accepted Answer

A) True 
 B)False

Question 8

Which one of the following is true about group decision making?

Accepted Answer

A)  Groups tend to foster equal participation in decision making. 
B)  The pressure to conform is low when working in groups. 
C)  Groups take more time to arrive at a decision. 
D)  Groups usually make decisions based on incomplete information. 
A)  Groups tend to foster equal participation in decision making. 
B)  The pressure to conform is low when working in groups. 
C)  Groups take more time to arrive at a decision. 
D)  Groups usually make decisions based on incomplete information.

Question 9

Global teams are associated with high levels of groupthink.

Accepted Answer

A) True 
 B)False

Question 10

A manager attempts to resolve a conflict by seeking an advantageous solution for all the parties involved. This conflict management technique is called accommodating.

Accepted Answer

A) True 
 B)False

Question 11

________ interact primarily to share information and to make decisions to help each member do his or her job more efficiently and effectively.

Accepted Answer

A)  Informal groups 
B)  Work groups 
C)  Work teams 
D)  Self-managed teams 
A)  Informal groups 
B)  Work groups 
C)  Work teams 
D)  Self-managed teams

Question 12

How can a manager of a global team enhance the team's efficiency and effectiveness?

Accepted Answer

Because communication skills are vital,

Question 13

Which one of the following suggestions will help reduce the effect of social loafing in groups?

Accepted Answer

A)  clearly identify individual responsibilities and efforts in the group outcome 
B)  provide group rewards instead of individual rewards 
C)  increase the overall size of the group 
D)  form homogeneous groups to increase group cohesiveness 
A)  clearly identify individual responsibilities and efforts in the group outcome 
B)  provide group rewards instead of individual rewards 
C)  increase the overall size of the group 
D)  form homogeneous groups to increase group cohesiveness

Question 14

Which of the following is an accurate statement regarding status systems?

Accepted Answer

A)  Anything can have status value if others in the group evaluate it that way. 
B)  Status is a weak employee motivator even though it has behavioral consequences. 
C)  Status can only be formally conferred on individuals. 
D)  Status systems are independent of aspects such as prestige and grading. 
A)  Anything can have status value if others in the group evaluate it that way. 
B)  Status is a weak employee motivator even though it has behavioral consequences. 
C)  Status can only be formally conferred on individuals. 
D)  Status systems are independent of aspects such as prestige and grading.

Question 15

The ________ view of conflict management argues that conflicts must be avoided as it indicates a problem within the group.

Accepted Answer

A)  human relations 
B)  traditional 
C)  interactionist 
D)  obstructionist 
A)  human relations 
B)  traditional 
C)  interactionist 
D)  obstructionist

Question 16

An organization brings together members from various departments such as marketing, accounting, human resources, and finance to form a team. This is an example of a ________ team.

Accepted Answer

A)  cross-functional 
B)  problem-solving 
C)  self-managed 
D)  functional 
A)  cross-functional 
B)  problem-solving 
C)  self-managed 
D)  functional

Question 17

Discuss the major issues associated with group structure in global teams.

Accepted Answer

Some of the structural areas where we se

Question 18

Which one of the following is a drawback of global teams?

Accepted Answer

A)  They generate only a small pool of ideas when faced with problems. 
B)  They do not foster the appreciation of multiple perspectives. 
C)  They are characterized by greater potential for stereotyping. 
D)  They are highly susceptible to groupthink. 
A)  They generate only a small pool of ideas when faced with problems. 
B)  They do not foster the appreciation of multiple perspectives. 
C)  They are characterized by greater potential for stereotyping. 
D)  They are highly susceptible to groupthink.

Question 19

In which stage of group development does the group focus its attention on wrapping up activities instead of task performance?

Accepted Answer

A)  storming 
B)  adjourning 
C)  forming 
D)  norming 
A)  storming 
B)  adjourning 
C)  forming 
D)  norming

Question 20

A social network structure refers to ________.

Accepted Answer

A)  the informal connections among individuals within groups 
B)  the formal norms and rules of a group that members must abide by 
C)  the extent of diversity in a formal group 
D)  the varying skills and knowledge that the members of a group posses 
A)  the informal connections among individuals within groups 
B)  the formal norms and rules of a group that members must abide by 
C)  the extent of diversity in a formal group 
D)  the varying skills and knowledge that the members of a group posses

Status can be a significant motivator with behavioral consequences when individuals and others perceive the individual's status similarly.

The type of conflicts that support group goals and improve performance are called ________ conflicts.

It is Black Friday. Several people are waiting outside the popular electronics store for someone to unlock the doors. These people constitute a(n) ________.

Status incongruence can cause employees to decline to seek promotions.

Recent experiments indicate conformity levels in groups has increased since Asch's studies.

An incentive system which appropriately recognizes team activities is an example of which one of the following characteristics of effective teams?

Strategies such as avoidance, forcing, and compromise are used to resolve high conflict levels.

Which one of the following is true about group decision making?

Global teams are associated with high levels of groupthink.

A manager attempts to resolve a conflict by seeking an advantageous solution for all the parties involved. This conflict management technique is called accommodating.

________ interact primarily to share information and to make decisions to help each member do his or her job more efficiently and effectively.

How can a manager of a global team enhance the team's efficiency and effectiveness?

Which one of the following suggestions will help reduce the effect of social loafing in groups?

Which of the following is an accurate statement regarding status systems?

The ________ view of conflict management argues that conflicts must be avoided as it indicates a problem within the group.

An organization brings together members from various departments such as marketing, accounting, human resources, and finance to form a team. This is an example of a ________ team.

Discuss the major issues associated with group structure in global teams.

Which one of the following is a drawback of global teams?

In which stage of group development does the group focus its attention on wrapping up activities instead of task performance?

A social network structure refers to ________.

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 13: Creating and Managing Teams

Status can be a significant motivator with behavioral consequences when individuals and others perceive the individual's status similarly.

The type of conflicts that support group goals and improve performance are called ________ conflicts.

It is Black Friday. Several people are waiting outside the popular electronics store for someone to unlock the doors. These people constitute a(n) ________.

Status incongruence can cause employees to decline to seek promotions.

Recent experiments indicate conformity levels in groups has increased since Asch's studies.

An incentive system which appropriately recognizes team activities is an example of which one of the following characteristics of effective teams?

Strategies such as avoidance, forcing, and compromise are used to resolve high conflict levels.

Which one of the following is true about group decision making?

Global teams are associated with high levels of groupthink.

A manager attempts to resolve a conflict by seeking an advantageous solution for all the parties involved. This conflict management technique is called accommodating.

________ interact primarily to share information and to make decisions to help each member do his or her job more efficiently and effectively.

How can a manager of a global team enhance the team's efficiency and effectiveness?

Which one of the following suggestions will help reduce the effect of social loafing in groups?

Which of the following is an accurate statement regarding status systems?

The ________ view of conflict management argues that conflicts must be avoided as it indicates a problem within the group.

An organization brings together members from various departments such as marketing, accounting, human resources, and finance to form a team. This is an example of a ________ team.

Discuss the major issues associated with group structure in global teams.

Which one of the following is a drawback of global teams?

In which stage of group development does the group focus its attention on wrapping up activities instead of task performance?

A social network structure refers to ________.

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters