Exam 13: Creating and Managing Teams

As the use of teams at work continues to increase, managers must become coaches who teach the skills of team membership.

________ conflict relates to the content and goals of the work.

The reluctance of George's group mates to voice their opposition to several issues in order to maintain group harmony is an example of ________.

Large groups consistently get better results than smaller ones when the group is involved in ________.

Describe various aspects of group structure.

The typical interaction between a buyer and seller of a car in which offers are made and countered is an example of ________.

In which one of the following conflict resolution techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?

The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.

Research on conformity suggests that ________.

A team that uses technology to link physically dispersed members in order to achieve a common goal is called a virtual team.