Exam 13: Creating and Managing Teams

Group A has been meeting for one month and is having some difficulty appointing its leader. At least three individuals are qualified to keep the group's focus on its objectives, but the group has yet to decide which person will lead. Group A is at the ________ stage.

When Sam draws the group's attention back to the topic of discussion related to the group's purpose, he is performing a satisfaction role

It became clear that both Cathy and Simon felt they should lead the group. Other group members began aligning themselves with one or the other. This group is in the ________ stage.

Groupthink occurs only when group members have a negative image of the group or the leader.

A group's performance potential depends to a large extent on the individual resources its members bring to the group.

The ________ of conflict management argues that some conflict is absolutely necessary for effective organizational performance.

The human relations view of conflict holds that conflict must be avoided because it indicates a problem within the group.

Her instincts told her the group was heading in a very wrong direction but Natalie didn't want to cause a scene by disagreeing, especially when she was apparently the only one with reservations. Natalie has succumbed to ________.

Which one of the following is true about social loafing?

________ are teams from the same department or functional area involved in efforts to improve work activities, though they are rarely given the authority to implement any of their suggested actions.

Employees were paid and evaluated based on quantity of output so it expected the continuous improvement team to meet during the two daily 15-minute breaks. The only space available for these meetings was the noisy breakroom. Then management wondered why the group was not producing results. The most likely reason is ________

During the ________ stage of the group development process, a relatively clear hierarchy of leadership and agreement on the group's direction emerge.

Work teams interact primarily to share information and to make decisions to help each member do his or her job more efficiently and effectively.

Research evidence suggests that teams typically outperform individuals when ________.

The acceptable standards or expectations that are shared by a group's members are referred to as ________.

A work group ________.

It was amazing the team accomplished anything at all. It seemed they were always bickering and cross with each other, but their final output stunned management. Which one of the following might have contributed to their success?

Age, skill, and experience are examples of ________.

A work team ________.

Which one of the following statements is true about group decision making?