Question 1

Which one of the following types of managerial positions is most likely to involve clerical duties?

Accepted Answer

A)  supervisor 
B)  regional manager 
C)  project leader 
D)  president 
A)  supervisor 
B)  regional manager 
C)  project leader 
D)  president

Question 2

Mark is vice president of finance. At his level of management, he is more likely to use the role of ________ than ________.

Accepted Answer

A)  leader; disseminator 
B)  spokesperson; negotiator 
C)  figurehead; liaison 
D)  disseminator; leader 
A)  leader; disseminator 
B)  spokesperson; negotiator 
C)  figurehead; liaison 
D)  disseminator; leader

Question 3

First-line managers are typically those who ________.

Accepted Answer

A)  perform the same work as the people they manage but earn more money 
B)  are typically involved with producing the organization's products or providing its service 
C)  are at the top of the organizational chart 
D)  are the first persons new hires meet 
A)  perform the same work as the people they manage but earn more money 
B)  are typically involved with producing the organization's products or providing its service 
C)  are at the top of the organizational chart 
D)  are the first persons new hires meet

Question 4

Management is needed in all types and sizes of organizations, at all organizational levels and in all organizational work areas, and in all organizations, no matter where they are located. This principle is known as the ________.

Accepted Answer

A)  impartiality of management 
B)  neutrality of management 
C)  universality of management 
D)  reality of management 
A)  impartiality of management 
B)  neutrality of management 
C)  universality of management 
D)  reality of management

Question 5

The human resources manager is meeting with the production manager to write job descriptions and to decide how to group jobs for a new production line. These two are engaged in ________.

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
A)  planning 
B)  organizing 
C)  leading 
D)  controlling

Question 6

More than a hundred years ago, Henri Fayol proposed that managers performed five functions. They were ________.

Accepted Answer

A)  planning, organizing, directing, evaluating, and controlling 
B)  organizing, directing, coordinating, evaluating, and controlling 
C)  planning, organizing, directing, coordinating, and controlling 
D)  planning, organizing, commanding, coordinating, and controlling 
A)  planning, organizing, directing, evaluating, and controlling 
B)  organizing, directing, coordinating, evaluating, and controlling 
C)  planning, organizing, directing, coordinating, and controlling 
D)  planning, organizing, commanding, coordinating, and controlling

Question 7

Efficiency is described as "doing things right."

Accepted Answer

A) True 
 B)False

Question 8

Effectiveness refers to getting the most output from the least amount of input.

Accepted Answer

A) True 
 B)False

Question 9

Firms that compete in non-technology markets, such as retailers, need not concern themselves with innovation.

Accepted Answer

A) True 
 B)False

Question 10

Time should be considered a(n) ________ resource.

Accepted Answer

A)  abundant 
B)  diminishing 
C)  limited 
D)  renewable 
A)  abundant 
B)  diminishing 
C)  limited 
D)  renewable

Question 11

Terry has recently been promoted from shift manager to department manager. As a result, ________.

Accepted Answer

A)  his empirical skills are going to be most important 
B)  the importance of his technical skills is reduced 
C)  his conceptual skills are going to take the priority 
D)  the importance of his interpersonal skills is reduced 
A)  his empirical skills are going to be most important 
B)  the importance of his technical skills is reduced 
C)  his conceptual skills are going to take the priority 
D)  the importance of his interpersonal skills is reduced

Question 12

List the ten managerial roles developed by Mintzberg.

Accepted Answer

Mintzberg described ten managerial roles

Question 13

Managers play an important role in dealing with various challenges being faced by organizations today.

Accepted Answer

A) True 
 B)False

Question 14

Describe the three main types of managerial skills identified by Robert Katz. Which skills are most important to each level of management, and why?

Accepted Answer

Robert L. Katz proposed that managers ne

Question 15

Understanding machine operating instructions would be considered a(n) ________ skill for a production manager.

Accepted Answer

A)  interpersonal 
B)  technical 
C)  conceptual 
D)  empirical 
A)  interpersonal 
B)  technical 
C)  conceptual 
D)  empirical

Question 16

Motivating subordinates is primarily associated with the management function of ________.

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  directing 
A)  planning 
B)  organizing 
C)  leading 
D)  directing

Question 17

Managers with good ________ skills know how to communicate, motivate and lead to get the best out of their people.

Accepted Answer

A)  interpersonal 
B)  conceptual 
C)  technical 
D)  empirical 
A)  interpersonal 
B)  conceptual 
C)  technical 
D)  empirical

Question 18

One method to become more efficient in managing your time is to ________.

Accepted Answer

A)  classify each activity or task as A, B, or C 
B)  schedule more in one day than you can reasonably expect to finish 
C)  enlist the aid of a management coach to keep you on task 
D)  shorten deadlines so you will be pressed to complete tasks early 
A)  classify each activity or task as A, B, or C 
B)  schedule more in one day than you can reasonably expect to finish 
C)  enlist the aid of a management coach to keep you on task 
D)  shorten deadlines so you will be pressed to complete tasks early

Question 19

Andrew is reviewing next week's orders, scheduling orders to machines, and assigning employees to run those machines. Andrew is engaged in ________.

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
A)  planning 
B)  organizing 
C)  leading 
D)  controlling

Question 20

________ resulted in the shifting of organizational boundaries.

Accepted Answer

A)  Digitization has 
B)  Increased emphasis on organizational ethics has 
C)  Increased competitiveness has 
D)  Changing security threats have 
A)  Digitization has 
B)  Increased emphasis on organizational ethics has 
C)  Increased competitiveness has 
D)  Changing security threats have

Which one of the following types of managerial positions is most likely to involve clerical duties?

Mark is vice president of finance. At his level of management, he is more likely to use the role of than .

First-line managers are typically those who ________.

Management is needed in all types and sizes of organizations, at all organizational levels and in all organizational work areas, and in all organizations, no matter where they are located. This principle is known as the ________.

The human resources manager is meeting with the production manager to write job descriptions and to decide how to group jobs for a new production line. These two are engaged in ________.

More than a hundred years ago, Henri Fayol proposed that managers performed five functions. They were ________.

Efficiency is described as "doing things right."

Effectiveness refers to getting the most output from the least amount of input.

Firms that compete in non-technology markets, such as retailers, need not concern themselves with innovation.

Time should be considered a(n) ________ resource.

Terry has recently been promoted from shift manager to department manager. As a result, ________.

List the ten managerial roles developed by Mintzberg.

Managers play an important role in dealing with various challenges being faced by organizations today.

Describe the three main types of managerial skills identified by Robert Katz. Which skills are most important to each level of management, and why?

Understanding machine operating instructions would be considered a(n) ________ skill for a production manager.

Motivating subordinates is primarily associated with the management function of ________.

Managers with good ________ skills know how to communicate, motivate and lead to get the best out of their people.

One method to become more efficient in managing your time is to ________.

Andrew is reviewing next week's orders, scheduling orders to machines, and assigning employees to run those machines. Andrew is engaged in ________.

________ resulted in the shifting of organizational boundaries.

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 1: Managers and You in the Workplace

Which one of the following types of managerial positions is most likely to involve clerical duties?

Mark is vice president of finance. At his level of management, he is more likely to use the role of ________ than ________.

First-line managers are typically those who ________.

Management is needed in all types and sizes of organizations, at all organizational levels and in all organizational work areas, and in all organizations, no matter where they are located. This principle is known as the ________.

The human resources manager is meeting with the production manager to write job descriptions and to decide how to group jobs for a new production line. These two are engaged in ________.

More than a hundred years ago, Henri Fayol proposed that managers performed five functions. They were ________.

Efficiency is described as "doing things right."

Effectiveness refers to getting the most output from the least amount of input.

Firms that compete in non-technology markets, such as retailers, need not concern themselves with innovation.

Time should be considered a(n) ________ resource.

Terry has recently been promoted from shift manager to department manager. As a result, ________.

List the ten managerial roles developed by Mintzberg.

Managers play an important role in dealing with various challenges being faced by organizations today.

Describe the three main types of managerial skills identified by Robert Katz. Which skills are most important to each level of management, and why?

Understanding machine operating instructions would be considered a(n) ________ skill for a production manager.

Motivating subordinates is primarily associated with the management function of ________.

Managers with good ________ skills know how to communicate, motivate and lead to get the best out of their people.

One method to become more efficient in managing your time is to ________.

Andrew is reviewing next week's orders, scheduling orders to machines, and assigning employees to run those machines. Andrew is engaged in ________.

________ resulted in the shifting of organizational boundaries.

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Mark is vice president of finance. At his level of management, he is more likely to use the role of than .