Exam 1: Managers and You in the Workplace

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Figurehead, leader, and liaison are all informational managerial roles according to Mintzberg.

(True/False)
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Conceptual skills involve ________.

(Multiple Choice)
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________ skills involve the ability to work well with other people, both individually and in a group.

(Multiple Choice)
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Connie has an idea for a new product she would like to produce and market. Mintzberg would consider the activities necessary to form and launch her company to be part of the ________ role.

(Multiple Choice)
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When Fred tells the employees that he is sure they can fulfill the schedule because they are good and skilled employees, he is performing which of the following management functions?

(Multiple Choice)
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In order for organizations to survive successfully, managers must create a customer-responsive organization.

(True/False)
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Research shows that the quality of management has little impact on the success of the business.

(True/False)
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What is universality of management? Why is it important?

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Identify and discuss three reasons managers are still important even in the changing organizational structures in use today.

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As part of the orientation for her internship, Rebecca was informed that ________ are the people who direct the activities of others in an organization.

(Multiple Choice)
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Donald's ability to complete activities efficiently and effectively with and through other people is known as ________.

(Multiple Choice)
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Explain briefly how the definition of a manager has changed over time.

(Essay)
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Technology makes it easier to stay connected but ________.

(Multiple Choice)
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The four contemporary functions of management are planning, organizing, commanding, and controlling.

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List and explain the four basic functions of management.

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Managers with titles such as regional manager, project leader, or division manager are ________.

(Multiple Choice)
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Effectiveness is associated with ________.

(Multiple Choice)
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Supervisor is another name for ________.

(Multiple Choice)
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Managers must understand and manage both the power and the peril of social media.

(True/False)
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Social media is a communications tool which should be ________.

(Multiple Choice)
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