Question 1

The best definition for centralisation is:

Accepted Answer

A) decision making depends on the situation 
B) decision making is done in each department and then sent to the president for the final decision 
C) decision making is concentrated at a single point in the organisation 
D) decision discretion is pushed down to lower level employees 
A) decision making depends on the situation 
B) decision making is done in each department and then sent to the president for the final decision 
C) decision making is concentrated at a single point in the organisation 
D) decision discretion is pushed down to lower level employees

Question 2

Woolworths departmentalises by Woolworths Liquor,BWS,and Dan Murphy Cellars.This is an example of departmentalisation by:

Accepted Answer

A) process 
B) product 
C) customer 
D) function 
A) process 
B) product 
C) customer 
D) function

Question 3

The ________ is most widely practised in small businesses in which the manager and owner are one and the same.

Accepted Answer

A) simple structure 
B) bureaucracy 
C) matrix structure 
D) centralised structure 
A) simple structure 
B) bureaucracy 
C) matrix structure 
D) centralised structure

Question 4

The right inherent in a managerial position to give orders and expect orders to be obeyed is termed:

Accepted Answer

A) chain of command 
B) unity of command 
C) power 
D) authority 
A) chain of command 
B) unity of command 
C) power 
D) authority

Question 5

In order to keep a bureaucratic system running at a reasonable cost in requires highly talented middle and lower-level managers.

Accepted Answer

A) True 
 B)False

Question 6

________ refers to the degree of instability of an environment.

Accepted Answer

A) Equilibrium 
B) Volatility 
C) Complexity 
D) Capacity 
A) Equilibrium 
B) Volatility 
C) Complexity 
D) Capacity

Question 7

It difficult to predict which span of control is most effective at increasing worker satisfaction and high performance.

Accepted Answer

A) True 
 B)False

Question 8

If you have a narrow span of control,you have a ________ organisation.

Accepted Answer

A) matrix 
B) multi-level 
C) semi-matrix 
D) single-level 
A) matrix 
B) multi-level 
C) semi-matrix 
D) single-level

Question 9

The ________ refers to the number of subordinates a manager can efficiently and effectively direct.

Accepted Answer

A) organisational chart 
B) unity of command 
C) span of control 
D) chain of command 
A) organisational chart 
B) unity of command 
C) span of control 
D) chain of command

Question 10

It is impossible to state that any particular span of control is best for producing high performance or high satisfaction among employees.

Accepted Answer

A) True 
 B)False

Question 11

Matthew is a new divisional manager.In reorganising his department,he must make some decisions regarding the span of control. Wider spans are more efficient in terms of cost.However,at some point:

Accepted Answer

A) supervisors have more time to provide support 
B) wider spans reduce effectiveness 
C) the organisation becomes taller 
D) employee performance is heightened 
A) supervisors have more time to provide support 
B) wider spans reduce effectiveness 
C) the organisation becomes taller 
D) employee performance is heightened

Question 12

Putting similar specialties together,and forming them into functional departments results in:

Accepted Answer

A) duplication of personnel and equipment 
B) breakdowns in communication through increased use of jargon and acronym 
C) economies of scale 
D) increased costs 
A) duplication of personnel and equipment 
B) breakdowns in communication through increased use of jargon and acronym 
C) economies of scale 
D) increased costs

Question 13

Helen's organisation has in recent years undergone a structural change.Compared to its previous structure,work specialisation,centralisation and span of control have all increased within the organisation. Helen notices that many of her employees are less satisfied now.Based on the available information,this is most likely linked to:

Accepted Answer

A) increased centralisation 
B) increased autonomy 
C) increased span of control 
D) all of the above 
A) increased centralisation 
B) increased autonomy 
C) increased span of control 
D) all of the above

Question 14

Which of the following is not a drawback of a narrow span of control?

Accepted Answer

A) They encourage overly tight supervision. 
B) They are expensive. 
C) They make vertical communication in the organisation more complex. 
D) They encourage employee autonomy. 
A) They encourage overly tight supervision. 
B) They are expensive. 
C) They make vertical communication in the organisation more complex. 
D) They encourage employee autonomy.

Question 15

The greater the formalisation,the less input an employee has into how his or her work is done.

Accepted Answer

A) True 
 B)False

Question 16

Boundaryless organisations are established by:

Accepted Answer

A) increasing vertical boundaries,flattening the hierarchy and emphasising status and rank. 
B) removing vertical boundaries,flattening the hierarchy and minimising status and rank. 
C) increasing vertical boundaries,enlarging the hierarchy and minimising status and rank. 
D) removing vertical boundaries,flattening the hierarchy and emphasising status and rank. 
A) increasing vertical boundaries,flattening the hierarchy and emphasising status and rank. 
B) removing vertical boundaries,flattening the hierarchy and minimising status and rank. 
C) increasing vertical boundaries,enlarging the hierarchy and minimising status and rank. 
D) removing vertical boundaries,flattening the hierarchy and emphasising status and rank.

Question 17

Work specialisation is the same as:

Accepted Answer

A) unity of command 
B) span of control 
C) job grouping 
D) division of labour 
A) unity of command 
B) span of control 
C) job grouping 
D) division of labour

Question 18

Departmentalisation,not specialisation,was seen as an unlimited source of increased worker productivity for the 20th century.

Accepted Answer

A) True 
 B)False

Question 19

Why would people think that a bureaucracy is a 'dirty word' and what makes it differ from this impression?

Accepted Answer

Bureaucracy is a dirty word in many peop

Question 20

Work specialisation and division of labour are synonymous.

Accepted Answer

A) True 
 B)False

The best definition for centralisation is:

Woolworths departmentalises by Woolworths Liquor,BWS,and Dan Murphy Cellars.This is an example of departmentalisation by:

The ________ is most widely practised in small businesses in which the manager and owner are one and the same.

The right inherent in a managerial position to give orders and expect orders to be obeyed is termed:

In order to keep a bureaucratic system running at a reasonable cost in requires highly talented middle and lower-level managers.

________ refers to the degree of instability of an environment.

It difficult to predict which span of control is most effective at increasing worker satisfaction and high performance.

If you have a narrow span of control,you have a ________ organisation.

The ________ refers to the number of subordinates a manager can efficiently and effectively direct.

It is impossible to state that any particular span of control is best for producing high performance or high satisfaction among employees.

Matthew is a new divisional manager.In reorganising his department,he must make some decisions regarding the span of control. Wider spans are more efficient in terms of cost.However,at some point:

Putting similar specialties together,and forming them into functional departments results in:

Which of the following is not a drawback of a narrow span of control?

The greater the formalisation,the less input an employee has into how his or her work is done.

Boundaryless organisations are established by:

Work specialisation is the same as:

Departmentalisation,not specialisation,was seen as an unlimited source of increased worker productivity for the 20th century.

Why would people think that a bureaucracy is a 'dirty word' and what makes it differ from this impression?

Work specialisation and division of labour are synonymous.

What Is Organisational Behaviour

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 14: Foundations of Organisational Structure

The best definition for centralisation is:

Woolworths departmentalises by Woolworths Liquor,BWS,and Dan Murphy Cellars.This is an example of departmentalisation by:

The ________ is most widely practised in small businesses in which the manager and owner are one and the same.

The right inherent in a managerial position to give orders and expect orders to be obeyed is termed:

In order to keep a bureaucratic system running at a reasonable cost in requires highly talented middle and lower-level managers.

________ refers to the degree of instability of an environment.

It difficult to predict which span of control is most effective at increasing worker satisfaction and high performance.

If you have a narrow span of control,you have a ________ organisation.

The ________ refers to the number of subordinates a manager can efficiently and effectively direct.

It is impossible to state that any particular span of control is best for producing high performance or high satisfaction among employees.

Matthew is a new divisional manager.In reorganising his department,he must make some decisions regarding the span of control. Wider spans are more efficient in terms of cost.However,at some point:

Putting similar specialties together,and forming them into functional departments results in:

Which of the following is not a drawback of a narrow span of control?

The greater the formalisation,the less input an employee has into how his or her work is done.

Boundaryless organisations are established by:

Work specialisation is the same as:

Departmentalisation,not specialisation,was seen as an unlimited source of increased worker productivity for the 20th century.

Why would people think that a bureaucracy is a 'dirty word' and what makes it differ from this impression?

Work specialisation and division of labour are synonymous.

What Is Organisational Behaviour

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organisational Culture

Organisational Change and Stress Management

Filters