Question 1

Which of the following accurately describes the relationship between cognitive demands,pay,and emotional labour?

Accepted Answer

A) Occupations with high cognitive demands tend to be paid more when the jobs are low in emotional labour. 
B) Occupations with low cognitive demands tend to be paid more when the jobs are high in emotional labour. 
C) Occupations with low cognitive demands tend to be paid more when the jobs are low in emotional labour. 
D) Occupations with high cognitive demands tend to be paid more when the jobs are high in emotional labour. 
E) Occupations with high cognitive demands tend to be paid more regardless of the amount of emotional labour involved. 
A) Occupations with high cognitive demands tend to be paid more when the jobs are low in emotional labour. 
B) Occupations with low cognitive demands tend to be paid more when the jobs are high in emotional labour. 
C) Occupations with low cognitive demands tend to be paid more when the jobs are low in emotional labour. 
D) Occupations with high cognitive demands tend to be paid more when the jobs are high in emotional labour. 
E) Occupations with high cognitive demands tend to be paid more regardless of the amount of emotional labour involved.

Question 2

People who experience interactional unfairness are most likely dissatisfied with the .

Accepted Answer

The answer of People who experience interactional unfairness are most...

Question 3

Organizational commitment is the strength of the linkage between an employee and an organization.

Accepted Answer

A) True 
 B)False

Question 4

The study on generational values conducted by the Center for Creative Leadership concluded that all generations share the same values but .

Accepted Answer

express th

Question 5

What should organizations do to ensure that employees have perceptions of fairness? What are the kinds of fairness that organizations should focus on and how are they related?

Accepted Answer

Organizations should be aware of three k

Question 6

If your boss is fair about the processes used to determine work outcomes you have interactional fairness.

Accepted Answer

A) True 
 B)False

Question 7

are intense,often short-lived,feelings caused by a particular event.

Accepted Answer

The answer of are intense,often short-lived,feelings caused by a particular...

Question 8

An employee attitude survey might sensibly use the Job Descriptive Index.

Accepted Answer

A) True 
 B)False

Question 9

In Geert Hofstede's survey of values across cultures,individualistic societies can be contrasted most readily with ________ societies.

Accepted Answer

A) low power distance 
B) collective 
C) masculine 
D) weak uncertainty avoidance 
E) feminine 
A) low power distance 
B) collective 
C) masculine 
D) weak uncertainty avoidance 
E) feminine

Question 10

The Minnesota Satisfaction Questionnaire measures attitudes.

Accepted Answer

A) True 
 B)False

Question 11

Satisfaction causes performance when satisfaction is followed by rewards.

Accepted Answer

A) True 
 B)False

Question 12

In general,baby boomers are seen as more accepting of diversity compared to other generations.

Accepted Answer

A) True 
 B)False

Question 13

The last response in the progression of withdrawal is

Accepted Answer

The answer of The last response in the progression of...

Question 14

People who experience interactional unfairness are more likely to be dissatisfied with the

Accepted Answer

The answer of People who experience interactional unfairness are more...

Question 15

Employees often quit a job they don't like with the expectation that they will be happier in a new job.If you had a friend in this situation who was about to start his/her new job,what would you tell them about the "honeymoon-hangover effect"?

Accepted Answer

You should tell them that a decrease in

Question 16

are less intense,longer-lived,and more diffuse feelings.

Accepted Answer

The answer of are less intense,longer-lived,and more diffuse feelings....

Question 17

The requirement for people to conform to certain "display rules" in their job behaviour in spite of their true mood or emotions is known as

Accepted Answer

A) emotional contagion. 
B) affective events theory. 
C) emotional regulation. 
D) emotional display. 
E) emotional opposition. 
A) emotional contagion. 
B) affective events theory. 
C) emotional regulation. 
D) emotional display. 
E) emotional opposition.

Question 18

Employees are more likely to be satisfied when good performance is followed by

Accepted Answer

The answer of Employees are more likely to be satisfied...

Question 19

fairness is determined by the processes used to allocate rewards and resources.

Accepted Answer

The answer of fairness is determined by the processes used...

Question 20

commitment increases with the time a person is employed by an organization.

Accepted Answer

The answer of commitment increases with the time a person...

Which of the following accurately describes the relationship between cognitive demands,pay,and emotional labour?

People who experience interactional unfairness are most likely dissatisfied with the .

Organizational commitment is the strength of the linkage between an employee and an organization.

The study on generational values conducted by the Center for Creative Leadership concluded that all generations share the same values but .

What should organizations do to ensure that employees have perceptions of fairness? What are the kinds of fairness that organizations should focus on and how are they related?

If your boss is fair about the processes used to determine work outcomes you have interactional fairness.

are intense,often short-lived,feelings caused by a particular event.

An employee attitude survey might sensibly use the Job Descriptive Index.

In Geert Hofstede's survey of values across cultures,individualistic societies can be contrasted most readily with ________ societies.

The Minnesota Satisfaction Questionnaire measures attitudes.

Satisfaction causes performance when satisfaction is followed by rewards.

In general,baby boomers are seen as more accepting of diversity compared to other generations.

The last response in the progression of withdrawal is

People who experience interactional unfairness are more likely to be dissatisfied with the

Employees often quit a job they don't like with the expectation that they will be happier in a new job.If you had a friend in this situation who was about to start his/her new job,what would you tell them about the "honeymoon-hangover effect"?

are less intense,longer-lived,and more diffuse feelings.

The requirement for people to conform to certain "display rules" in their job behaviour in spite of their true mood or emotions is known as

Employees are more likely to be satisfied when good performance is followed by

fairness is determined by the processes used to allocate rewards and resources.

commitment increases with the time a person is employed by an organization.

Organizational Behaviour and Management

Personality and Learning

Perception, attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, politics, and Ethics

Conflict and Stress

Organizational Structure

Environment,strategy,and Technology

Organizational Change, development, and Innovation

Filters

Exam 4: Values, attitudes, and Work Behaviour

Which of the following accurately describes the relationship between cognitive demands,pay,and emotional labour?

People who experience interactional unfairness are most likely dissatisfied with the .

Organizational commitment is the strength of the linkage between an employee and an organization.

The study on generational values conducted by the Center for Creative Leadership concluded that all generations share the same values but .

What should organizations do to ensure that employees have perceptions of fairness? What are the kinds of fairness that organizations should focus on and how are they related?

If your boss is fair about the processes used to determine work outcomes you have interactional fairness.

are intense,often short-lived,feelings caused by a particular event.

An employee attitude survey might sensibly use the Job Descriptive Index.

In Geert Hofstede's survey of values across cultures,individualistic societies can be contrasted most readily with ________ societies.

The Minnesota Satisfaction Questionnaire measures attitudes.

Satisfaction causes performance when satisfaction is followed by rewards.

In general,baby boomers are seen as more accepting of diversity compared to other generations.

The last response in the progression of withdrawal is

People who experience interactional unfairness are more likely to be dissatisfied with the

Employees often quit a job they don't like with the expectation that they will be happier in a new job.If you had a friend in this situation who was about to start his/her new job,what would you tell them about the "honeymoon-hangover effect"?

are less intense,longer-lived,and more diffuse feelings.

The requirement for people to conform to certain "display rules" in their job behaviour in spite of their true mood or emotions is known as

Employees are more likely to be satisfied when good performance is followed by

fairness is determined by the processes used to allocate rewards and resources.

commitment increases with the time a person is employed by an organization.

Organizational Behaviour and Management

Personality and Learning

Perception, attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, politics, and Ethics

Conflict and Stress

Organizational Structure

Environment,strategy,and Technology

Organizational Change, development, and Innovation

Filters