Question 1

Quality circles,total quality management,and just-in-time production are examples of management techniques.

Accepted Answer

The answer of Quality circles,total quality management,and just-in-time production are...

Question 2

Gwen,a manager of a toy manufacturing company,has just spoken to an employee who has indicated she has very low affective organizational commitment.What should Gwen do to increase the employees' commitment?

Accepted Answer

A) Give her more pay 
B) Give her a promotion 
C) Give her more interesting work 
D) Give her more flexible work hours 
E) Give her more time off 
A) Give her more pay 
B) Give her a promotion 
C) Give her more interesting work 
D) Give her more flexible work hours 
E) Give her more time off

Question 3

Which of the following is not a job input,according to equity theory?

Accepted Answer

A) Education 
B) Pay 
C) Seniority 
D) Hard work 
E) Experience 
A) Education 
B) Pay 
C) Seniority 
D) Hard work 
E) Experience

Question 4

Which facets contribute the most to feelings of job satisfaction for the average Canadian worker?

Accepted Answer

Mentally challenging

Question 5

What is proper sequence of events in the progression of withdrawal?

Accepted Answer

A) Reduced job performance,lateness,absenteeism,turnover 
B) Reduced organizational citizenship behaviours,lateness,absenteeism,turnover 
C) Lateness,reduced job performance,absenteeism,turnover 
D) Lateness,reduced organizational citizenship behaviours,absenteeism,turnover 
E) Reduced job performance,reduced organizational citizenship behaviours,absenteeism,turnover 
A) Reduced job performance,lateness,absenteeism,turnover 
B) Reduced organizational citizenship behaviours,lateness,absenteeism,turnover 
C) Lateness,reduced job performance,absenteeism,turnover 
D) Lateness,reduced organizational citizenship behaviours,absenteeism,turnover 
E) Reduced job performance,reduced organizational citizenship behaviours,absenteeism,turnover

Question 6

Explain how job satisfaction contributes to organizational citizenship behaviour.

Accepted Answer

Fairness is key.Although distributive fa

Question 7

According to Geert Hofstede's large survey,the United States is one of the most collective societies.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following would NOT be part of an equity equation involving you and your co-worker Darlene?

Accepted Answer

A) Your inputs 
B) Darlene's inputs 
C) Darlene's outputs 
D) Your outcomes 
E) Darlene's outcomes 
A) Your inputs 
B) Darlene's inputs 
C) Darlene's outputs 
D) Your outcomes 
E) Darlene's outcomes

Question 9

Certain socialization practices that emphasize loyalty to the organization can stimulate affective commitment.

Accepted Answer

A) True 
 B)False

Question 10

People who experience interactional unfairness are likely to be dissatisfied with

Accepted Answer

A) their pay. 
B) their co-workers. 
C) their boss. 
D) their job. 
E) their status. 
A) their pay. 
B) their co-workers. 
C) their boss. 
D) their job. 
E) their status.

Question 11

Gordon Wong,the VP of Human Resources at Zeta Manufacturing,recently tested the job satisfaction of all Zeta's employees using the Job Descriptive Index.Based on the disappointingly low levels of job satisfaction related by most employees,he is predicting dramatic increases in absenteeism and massive employee turnover.Do you agree with his prediction? Explain your reasons.

Accepted Answer

Research suggests that his prediction is

Question 12

The Job Descriptive Index is a measure of .

Accepted Answer

The answer of The Job Descriptive Index is a measure...

Question 13

Which of the following best represents the relationship between personality and job satisfaction?

Accepted Answer

A) People high in self-esteem and neuroticism are more satisfied. 
B) People high in self-esteem and neuroticism are less satisfied. 
C) People high in self-esteem and external locus of control are more satisfied. 
D) People with internal locus of control and high in neuroticism are more satisfied. 
E) People high in self-esteem and internal locus of control are more satisfied. 
A) People high in self-esteem and neuroticism are more satisfied. 
B) People high in self-esteem and neuroticism are less satisfied. 
C) People high in self-esteem and external locus of control are more satisfied. 
D) People with internal locus of control and high in neuroticism are more satisfied. 
E) People high in self-esteem and internal locus of control are more satisfied.

Question 14

According to the model of employee turnover in the text,what contributes to turnover intentions?

Accepted Answer

A) Job satisfaction,organizational commitment,and "shocks" 
B) Job satisfaction,mentally challenging work,and "shocks" 
C) Job satisfaction,organizational commitment,and mentally challenging work 
D) Mentally challenging work,supervision,and adequate compensation 
E) Mentally challenging work,adequate compensation,and career opportunities 
A) Job satisfaction,organizational commitment,and "shocks" 
B) Job satisfaction,mentally challenging work,and "shocks" 
C) Job satisfaction,organizational commitment,and mentally challenging work 
D) Mentally challenging work,supervision,and adequate compensation 
E) Mentally challenging work,adequate compensation,and career opportunities

Question 15

If a friend of yours is aware of the good facets of a new job and knows that there are more good things on the horizon,he/she is experiencing the "honeymoon effect."

Accepted Answer

A) True 
 B)False

Question 16

If you experience procedural unfairness at work,how will this affect your satisfaction?

Accepted Answer

A) You will be dissatisfied with your boss. 
B) You will be dissatisfied with your pay. 
C) You will be dissatisfied with your job. 
D) You will be dissatisfied with the system. 
E) You will be dissatisfied with your coworkers. 
A) You will be dissatisfied with your boss. 
B) You will be dissatisfied with your pay. 
C) You will be dissatisfied with your job. 
D) You will be dissatisfied with the system. 
E) You will be dissatisfied with your coworkers.

Question 17

Continuance commitment and normative commitment are caused by the same factors.

Accepted Answer

A) True 
 B)False

Question 18

You have two friends who are going to start new jobs after they graduate.Your friend Sasha has always had high self-esteem and your friend Ellen is someone with an external locus of control.How satisfied do you think your friends will be with their new jobs?

Accepted Answer

A) They will both have high job satisfaction. 
B) They will both have low job satisfaction. 
C) Ellen will be more satisfied than Sasha. 
D) Sasha will be more satisfied than Ellen. 
E) It depends on the jobs they have. 
A) They will both have high job satisfaction. 
B) They will both have low job satisfaction. 
C) Ellen will be more satisfied than Sasha. 
D) Sasha will be more satisfied than Ellen. 
E) It depends on the jobs they have.

Question 19

Pay would not be considered an input in equity theory.

Accepted Answer

A) True 
 B)False

Question 20

Normative commitment increases with the time a person is employed by an organization.

Accepted Answer

A) True 
 B)False

Quality circles,total quality management,and just-in-time production are examples of management techniques.

Gwen,a manager of a toy manufacturing company,has just spoken to an employee who has indicated she has very low affective organizational commitment.What should Gwen do to increase the employees' commitment?

Which of the following is not a job input,according to equity theory?

Which facets contribute the most to feelings of job satisfaction for the average Canadian worker?

What is proper sequence of events in the progression of withdrawal?

Explain how job satisfaction contributes to organizational citizenship behaviour.

According to Geert Hofstede's large survey,the United States is one of the most collective societies.

Which of the following would NOT be part of an equity equation involving you and your co-worker Darlene?

Certain socialization practices that emphasize loyalty to the organization can stimulate affective commitment.

People who experience interactional unfairness are likely to be dissatisfied with

The Job Descriptive Index is a measure of .

Which of the following best represents the relationship between personality and job satisfaction?

According to the model of employee turnover in the text,what contributes to turnover intentions?

If a friend of yours is aware of the good facets of a new job and knows that there are more good things on the horizon,he/she is experiencing the "honeymoon effect."

If you experience procedural unfairness at work,how will this affect your satisfaction?

Continuance commitment and normative commitment are caused by the same factors.

You have two friends who are going to start new jobs after they graduate.Your friend Sasha has always had high self-esteem and your friend Ellen is someone with an external locus of control.How satisfied do you think your friends will be with their new jobs?

Pay would not be considered an input in equity theory.

Normative commitment increases with the time a person is employed by an organization.

Organizational Behaviour and Management

Personality and Learning

Perception, attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, politics, and Ethics

Conflict and Stress

Organizational Structure

Environment,strategy,and Technology

Organizational Change, development, and Innovation

Filters

Exam 4: Values, attitudes, and Work Behaviour

Quality circles,total quality management,and just-in-time production are examples of management techniques.

Gwen,a manager of a toy manufacturing company,has just spoken to an employee who has indicated she has very low affective organizational commitment.What should Gwen do to increase the employees' commitment?

Which of the following is not a job input,according to equity theory?

Which facets contribute the most to feelings of job satisfaction for the average Canadian worker?

What is proper sequence of events in the progression of withdrawal?

Explain how job satisfaction contributes to organizational citizenship behaviour.

According to Geert Hofstede's large survey,the United States is one of the most collective societies.

Which of the following would NOT be part of an equity equation involving you and your co-worker Darlene?

Certain socialization practices that emphasize loyalty to the organization can stimulate affective commitment.

People who experience interactional unfairness are likely to be dissatisfied with

The Job Descriptive Index is a measure of .

Which of the following best represents the relationship between personality and job satisfaction?

According to the model of employee turnover in the text,what contributes to turnover intentions?

If a friend of yours is aware of the good facets of a new job and knows that there are more good things on the horizon,he/she is experiencing the "honeymoon effect."

If you experience procedural unfairness at work,how will this affect your satisfaction?

Continuance commitment and normative commitment are caused by the same factors.

You have two friends who are going to start new jobs after they graduate.Your friend Sasha has always had high self-esteem and your friend Ellen is someone with an external locus of control.How satisfied do you think your friends will be with their new jobs?

Pay would not be considered an input in equity theory.

Normative commitment increases with the time a person is employed by an organization.

Organizational Behaviour and Management

Personality and Learning

Perception, attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, politics, and Ethics

Conflict and Stress

Organizational Structure

Environment,strategy,and Technology

Organizational Change, development, and Innovation

Filters