Exam 4: Values, attitudes, and Work Behaviour

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By far the best predictor of commitment is interesting,satisfying work.

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fairness is a function of the actual amount of work rewards or resources received.

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An especially bad combination of commitments is high normative commitment coupled with low affective commitment.

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It is impossible for absolutely fair outcomes or procedures to be perceived as unfair just because they are inadequately or uncaringly explained.

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Intentions to quit are poor predictors of turnover.

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Moods are not so intense,long-lived,and diffuse feelings.

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In an individualistic culture,distributing rewards according to equity principles rather than equality principles seems like a sensible strategy.

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A large scale survey of values has shown that Americans rank slightly above the Japanese in the extent to which work is a central life interest.

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The contemporary view of the relationship between job satisfaction and performance suggests that

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dictate a broad preference for certain states of affairs over others.

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A growing body of evidence has established that employee job satisfaction is translated into satisfaction.

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What is emotional regulation and what are its consequences.Given an example of an employee who is regulating his or her emotions.

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Distributive fairness results in

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Beliefs are made up of values and attitudes.

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You have a friend who has told you that he has received many benefits from his organization and,as a result,he feels a sense of obligation.What can you say about your friend?

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explains how emotions and moods affect job satisfaction.

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Organizational citizenship behaviour is explicitly recognized in most organizations' performance evaluation and reward systems.

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is the tendency for moods and emotions to spread between people or throughout a group.

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Theories of organizational behaviour,such as motivation,are easily transferred to all other cultures.

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Emotional labour is an informal term for

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