Exam 2: Mastering Team Skills and Interpersonal Communication

The willingness of individuals to set aside their personal opinions and go along with everyone else,even if everyone else is wrong,is termed ________.

(Short Answer)

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Question 21

The listening process involves ________.

(Multiple Choice)

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Question 22

The ________ listener fakes attention.

(Short Answer)

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Question 23

________ help erase the constraints of geographic and organizational boundaries using profiles and connections.

(Short Answer)

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Question 24

TGA Solutions has employees in branches across Canada.The company wants to create a common site for information about all the projects that its employees tackle,the solutions they offer,and the outcomes of these solutions over time.Most of its employees are not well versed with creating web content,but will be required to update the site frequently by themselves,adding their observations and experiences.Which of the following technologies is the best option for both TGA and its employees?

(Multiple Choice)

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Question 25

Cues,gestures,facial expressions,spatial relationships,and attitudes toward time are all elements of ________ communication.

(Short Answer)

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Question 26

Nonverbal communication is more effective because words lie,while gestures don't.

(True/False)

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Question 27

________ refer(s)to computer-based systems that let people communicate,share files,review previous message threads,work on documents simultaneously,and connect using social networking tools.

(Multiple Choice)

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Question 28

You can avoid giving others conflicting signals by paying attention to your nonverbal cues and making sure that the signals amplify the verbal message.

(True/False)

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Question 29

Gestures always convey specific meaning in and of themselves.

(True/False)

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Question 30

Jennifer isn't impressed by her professor's mismatched suit of tweed and stripes and his voice is so boring it drives her crazy.Jennifer is an example of ________.

(Multiple Choice)

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Question 31

Which of the following is true for feedback on a writing project?

(Multiple Choice)

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Question 32

Ruth is the editor of Bliss,a lifestyle magazine.Rachel has written a substandard article for the magazine and Ruth has to give her feedback to help her improve the piece.Which of the following is the most effective way to offer feedback?

(Multiple Choice)

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Question 33

Most people listen at or below an efficiency rate of ________.

(Multiple Choice)

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Question 34

A system of multiple servers linked to a digital network is called a ________.

(Short Answer)

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Question 35

An effective agenda answers which of the following questions?

(Multiple Choice)

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Question 36

Teams tend to be ineffective when there is/are ________.

(Multiple Choice)

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Question 37

As a leader,if one person is dominating the meeting and not letting others contribute,you should ________.

(Multiple Choice)

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Question 38

Identify the one statement below that is a valid claim concerning touching behaviour.

(Multiple Choice)

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Question 39

In part,ineffective listening is caused because ________.

(Multiple Choice)

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Question 40

Showing 21 - 40 of 147

The willingness of individuals to set aside their personal opinions and go along with everyone else,even if everyone else is wrong,is termed ________.

The listening process involves ________.

The ________ listener fakes attention.

________ help erase the constraints of geographic and organizational boundaries using profiles and connections.

Cues,gestures,facial expressions,spatial relationships,and attitudes toward time are all elements of ________ communication.

Nonverbal communication is more effective because words lie,while gestures don't.

________ refer(s)to computer-based systems that let people communicate,share files,review previous message threads,work on documents simultaneously,and connect using social networking tools.

You can avoid giving others conflicting signals by paying attention to your nonverbal cues and making sure that the signals amplify the verbal message.

Gestures always convey specific meaning in and of themselves.

Jennifer isn't impressed by her professor's mismatched suit of tweed and stripes and his voice is so boring it drives her crazy.Jennifer is an example of ________.

Which of the following is true for feedback on a writing project?

Ruth is the editor of Bliss,a lifestyle magazine.Rachel has written a substandard article for the magazine and Ruth has to give her feedback to help her improve the piece.Which of the following is the most effective way to offer feedback?

Most people listen at or below an efficiency rate of ________.

A system of multiple servers linked to a digital network is called a ________.

An effective agenda answers which of the following questions?

Teams tend to be ineffective when there is/are ________.

As a leader,if one person is dominating the meeting and not letting others contribute,you should ________.

Identify the one statement below that is a valid claim concerning touching behaviour.

In part,ineffective listening is caused because ________.

Understanding Business Communication in Today's Workplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Resumés

Applying and Interviewing for Employment

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