Exam 2: Mastering Team Skills and Interpersonal Communication

Replacing face-to-face meeting with virtual meetings can dramatically reduce costs,save resources,reduce wear and tear on employees,and give teams access to a wider pool of expertise.

Large companies can encourage a sense of community,even as they grow too large for conventional interaction,by using virtual offices.

________ is an important way to convey warmth,comfort,and reassurance,as well as control.

If your boss is late and makes you wait for her at meeting after meeting,she could be trying to ________.

List four of the six categories of nonverbal communication and give examples of each.

Trinkets began as a small family business,but has since spread throughout the country and now employs more than a thousand people.Though each branch operates almost independently,the owners want to develop a feeling of community among Trinkets employees.Which is the most convenient way for all the employees across the country to get to know each other?

If you make sure all agenda items are specific,you can help participants prepare in advance with facts and figures.