Question 1

Meetings in which participants persuade,analyze,and solve problems are called ________ meetings.

Accepted Answer

The answer of Meetings in which participants persuade,analyze,and solve problems...

Question 2

Nicholas and his team need to write and design a small brochure for an insurance plan.Which of the following methods is the ideal way to go about this?

Accepted Answer

A)  Allocate every task, from planning to writing, equally among all members of the team. 
B)  Assign parts of the project to certain members and allow them to decide the concept and write in their own styles. 
C)  Outline the brochure together but assign the task of writing to one person. 
D)  Divide the writing equally among all team members and have each person review another person's work. 
A)  Allocate every task, from planning to writing, equally among all members of the team. 
B)  Assign parts of the project to certain members and allow them to decide the concept and write in their own styles. 
C)  Outline the brochure together but assign the task of writing to one person. 
D)  Divide the writing equally among all team members and have each person review another person's work.

Question 3

People often speak much faster than they can think.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is true for the use of mobile phones in the workplace?

Accepted Answer

A)  Mobile phones have the potential to boost productivity if used mindfully. 
B)  Texting during meetings is now an accepted practice in offices. 
C)  Mobile phone etiquette demands that all incoming calls are answered immediately. 
D)  Restrictions on mobile phone use during meetings drain productivity. 
A)  Mobile phones have the potential to boost productivity if used mindfully. 
B)  Texting during meetings is now an accepted practice in offices. 
C)  Mobile phone etiquette demands that all incoming calls are answered immediately. 
D)  Restrictions on mobile phone use during meetings drain productivity.

Question 5

You can always achieve the purpose of organizational communication most effectively through group meetings.

Accepted Answer

A) True 
 B)False

Question 6

At the conclusion of a successful meeting,it is not necessary to tie up loose ends.

Accepted Answer

A) True 
 B)False

Question 7

Today's technology is making collaborative writing more effective by using groupware.

Accepted Answer

A) True 
 B)False

Question 8

Groupthink leads team members to set aside their personal opinions and go along with everyone else,even if everyone else is wrong.

Accepted Answer

A) True 
 B)False

Question 9

Discuss at least two ways that teams help an organization succeed.

Accepted Answer

Any two of the following shoul

Question 10

Most of us listen ________.

Accepted Answer

A)  better when we are tired 
B)  better when the subject matter is complex 
C)  very effectively since it is such an easy skill 
D)  very ineffectively, remembering about half of what we hear 
A)  better when we are tired 
B)  better when the subject matter is complex 
C)  very effectively since it is such an easy skill 
D)  very ineffectively, remembering about half of what we hear

Question 11

Which listeners interrupt whenever they disagree or don't understand?

Accepted Answer

A)  Effective listeners 
B)  Surface listeners 
C)  Reluctant listeners 
D)  Ineffective listeners 
A)  Effective listeners 
B)  Surface listeners 
C)  Reluctant listeners 
D)  Ineffective listeners

Question 12

Even small,informal meetings can benefit from an agenda.

Accepted Answer

A) True 
 B)False

Question 13

Identify the one trait that does not characterize a responsible leader of a meeting.

Accepted Answer

A)  Draws out participants in the discussion 
B)  Keeps the meeting moving along 
C)  Dominates the meeting 
D)  Summarizes meeting achievements 
A)  Draws out participants in the discussion 
B)  Keeps the meeting moving along 
C)  Dominates the meeting 
D)  Summarizes meeting achievements

Question 14

________ can show dominance or even sexual interest.When in doubt,don't do it.

Accepted Answer

The answer of ________ can show dominance or even sexual...

Question 15

________,________,and ________ are three forms of nonverbal communication.

Accepted Answer

Any three of the following: fa

Question 16

Which of the following is a form of nonverbal communication?

Accepted Answer

A)  Touching behaviour 
B)  Education 
C)  Language 
D)  All of the above 
A)  Touching behaviour 
B)  Education 
C)  Language 
D)  All of the above

Question 17

Hidden agendas occur in teams when team members ________.

Accepted Answer

A)  read one another's nonverbal messages 
B)  don't contribute their fair share 
C)  place greater value on belonging to a team than making right decisions 
D)  have private motives that affect the group's interaction 
A)  read one another's nonverbal messages 
B)  don't contribute their fair share 
C)  place greater value on belonging to a team than making right decisions 
D)  have private motives that affect the group's interaction

Question 18

The ________ listener works hard and exhibits active body states like nodding.

Accepted Answer

The answer of The ________ listener works hard and exhibits...

Question 19

Good leaders clearly dominate any meeting.

Accepted Answer

A) True 
 B)False

Question 20

Which listener doodles or draws instead of taking notes?

Accepted Answer

A)  The surface listener 
B)  The ineffective listener 
C)  The reluctant listener 
D)  The effective listener 
A)  The surface listener 
B)  The ineffective listener 
C)  The reluctant listener 
D)  The effective listener

Meetings in which participants persuade,analyze,and solve problems are called ________ meetings.

Nicholas and his team need to write and design a small brochure for an insurance plan.Which of the following methods is the ideal way to go about this?

People often speak much faster than they can think.

Which of the following is true for the use of mobile phones in the workplace?

You can always achieve the purpose of organizational communication most effectively through group meetings.

At the conclusion of a successful meeting,it is not necessary to tie up loose ends.

Today's technology is making collaborative writing more effective by using groupware.

Groupthink leads team members to set aside their personal opinions and go along with everyone else,even if everyone else is wrong.

Discuss at least two ways that teams help an organization succeed.

Most of us listen ________.

Which listeners interrupt whenever they disagree or don't understand?

Even small,informal meetings can benefit from an agenda.

Identify the one trait that does not characterize a responsible leader of a meeting.

________ can show dominance or even sexual interest.When in doubt,don't do it.

,,and are three forms of nonverbal communication.

Which of the following is a form of nonverbal communication?

Hidden agendas occur in teams when team members ________.

The ________ listener works hard and exhibits active body states like nodding.

Good leaders clearly dominate any meeting.

Which listener doodles or draws instead of taking notes?

Understanding Business Communication in Today's Workplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Resumés

Applying and Interviewing for Employment

Filters

Exam 2: Mastering Team Skills and Interpersonal Communication

Meetings in which participants persuade,analyze,and solve problems are called ________ meetings.

Nicholas and his team need to write and design a small brochure for an insurance plan.Which of the following methods is the ideal way to go about this?

People often speak much faster than they can think.

Which of the following is true for the use of mobile phones in the workplace?

You can always achieve the purpose of organizational communication most effectively through group meetings.

At the conclusion of a successful meeting,it is not necessary to tie up loose ends.

Today's technology is making collaborative writing more effective by using groupware.

Groupthink leads team members to set aside their personal opinions and go along with everyone else,even if everyone else is wrong.

Discuss at least two ways that teams help an organization succeed.

Most of us listen ________.

Which listeners interrupt whenever they disagree or don't understand?

Even small,informal meetings can benefit from an agenda.

Identify the one trait that does not characterize a responsible leader of a meeting.

________ can show dominance or even sexual interest.When in doubt,don't do it.

________,________,and ________ are three forms of nonverbal communication.

Which of the following is a form of nonverbal communication?

Hidden agendas occur in teams when team members ________.

The ________ listener works hard and exhibits active body states like nodding.

Good leaders clearly dominate any meeting.

Which listener doodles or draws instead of taking notes?

Understanding Business Communication in Today's Workplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Resumés

Applying and Interviewing for Employment

Filters

,,and are three forms of nonverbal communication.