Question 1

Discuss why effective communicators should vary sentence and paragraph length in their writing.

Accepted Answer

Answers will vary. Sentences of short or

Question 2

While communicating, sentences in subjunctive mood:

Accepted Answer

A) distract the receiver from paying sufficient attention to the statements that follow. 
B) include a reason that makes a negative idea seem less objectionable and thus improves the tone. 
C)  divert attention from the real message to emotional issues that have little to do with the message. 
D)  restate ideas that are sufficiently implied. 
A) distract the receiver from paying sufficient attention to the statements that follow. 
B) include a reason that makes a negative idea seem less objectionable and thus improves the tone. 
C)  divert attention from the real message to emotional issues that have little to do with the message. 
D)  restate ideas that are sufficiently implied.

Question 3

Discuss the techniques employed by writers to link ideas together.

Accepted Answer

Answers will vary. Careful writers use c

Question 4

To emphasize a word or an idea, position it first or last in a sentence, clause, paragraph, or presentation.

Accepted Answer

A) True 
 B)False

Question 5

Mustafa is the president of ZoneIn Industries Inc., a company that manufactures PVC pipes and fittings. Due to losses incurred by the company, Mustafa reduced a major portion of the workers' pay and called it "temporary economic adaptation." In this scenario, the term used to represent the cutback exemplifies:

Accepted Answer

A) jargon. 
B) a euphemism. 
C)  libel. 
D)  a redundancy. 
A) jargon. 
B) a euphemism. 
C)  libel. 
D)  a redundancy.

Question 6

Active voice differs from passive voice in that active voice:

Accepted Answer

A) places greater emphasis on the subject's concerns. 
B) conveys ideas less vividly. 
C)  avoids finger-pointing. 
D)  subordinates an unpleasant thought. 
A) places greater emphasis on the subject's concerns. 
B) conveys ideas less vividly. 
C)  avoids finger-pointing. 
D)  subordinates an unpleasant thought.

Question 7

In comparison with active voice, passive voice:

Accepted Answer

A) reveals the doer of an action. 
B) subordinates an unpleasant thought. 
C)  reinforces finger-pointing. 
D)  conveys ideas more vividly. 
A) reveals the doer of an action. 
B) subordinates an unpleasant thought. 
C)  reinforces finger-pointing. 
D)  conveys ideas more vividly.

Question 8

The following statement shows racial bias: "The chairman of the committee will be delivering a speech."

Accepted Answer

A) True 
 B)False

Question 9

Business communicators normally use active voice more heavily than passive voice because active voice:

Accepted Answer

A) subordinates an unpleasant thought. 
B) conceals the doer of an action. 
C)  conveys ideas more vividly. 
D)  avoids finger-pointing. 
A) subordinates an unpleasant thought. 
B) conceals the doer of an action. 
C)  conveys ideas more vividly. 
D)  avoids finger-pointing.

Question 10

The _____ of a word is the literal meaning of the word plus an extra message that reveals the speaker's or writer's qualitative judgment.

Accepted Answer

A) connotative meaning 
B) stylistic meaning 
C)  denotative meaning 
D)  direct meaning 
A) connotative meaning 
B) stylistic meaning 
C)  denotative meaning 
D)  direct meaning

Question 11

When proofreading, which of the following questions should you ask to locate errors in the organization of a document?

Accepted Answer

A) Is the information in the document complete? 
B) Does the document pass the "skim test"? 
C)  Have words been omitted in the document? 
D)  Does the message treat the receiver honestly and ethically? 
A) Is the information in the document complete? 
B) Does the document pass the "skim test"? 
C)  Have words been omitted in the document? 
D)  Does the message treat the receiver honestly and ethically?

Question 12

Which of the following is an important step for fostering human relations in a professional setting?

Accepted Answer

A) Avoiding the use of jargon 
B) Minimizing the use of profanity 
C)  Avoiding redundancies in speech 
D)  Using clichés in business messages 
A) Avoiding the use of jargon 
B) Minimizing the use of profanity 
C)  Avoiding redundancies in speech 
D)  Using clichés in business messages

Question 13

Which of the following sentences has a connotative meaning?

Accepted Answer

A) "Please do not hassle the customer service representatives with too frequent questions." 
B) "Research and development has developed an outstanding production process." 
C)  "Rita's drive and enthusiasm make her successful at sales." 
D)  "Your ability to meet deadlines is satisfactory." 
A) "Please do not hassle the customer service representatives with too frequent questions." 
B) "Research and development has developed an outstanding production process." 
C)  "Rita's drive and enthusiasm make her successful at sales." 
D)  "Your ability to meet deadlines is satisfactory."

Question 14

Which of the following is true of business writing?

Accepted Answer

A) It should be elaborate and detailed. 
B) It requires providing sufficient "entry points" into a message to enable skimming. 
C)  It is contrary to technical writing. 
D)  It uses a formal style complete with multisyllabic words and long sentences. 
A) It should be elaborate and detailed. 
B) It requires providing sufficient "entry points" into a message to enable skimming. 
C)  It is contrary to technical writing. 
D)  It uses a formal style complete with multisyllabic words and long sentences.

Question 15

Which of the following sentences uses specific language?

Accepted Answer

A) The public outcry was huge. 
B) Please supply me with changes to the proposal by this Friday at noon. 
C)  Sam is a great manager. 
D)  Please get back to me soon about what we have already discussed. 
A) The public outcry was huge. 
B) Please supply me with changes to the proposal by this Friday at noon. 
C)  Sam is a great manager. 
D)  Please get back to me soon about what we have already discussed.

Question 16

Which of the following is considered an outdated expression?

Accepted Answer

A) As you requested 
B) As per your request 
C)  The enclosed 
D)  Sincerely 
A) As you requested 
B) As per your request 
C)  The enclosed 
D)  Sincerely

Question 17

A _____ reminds the reader of the key points of the body of a message in a more general way.

Accepted Answer

A) topic conclusion 
B) call-to-action conclusion 
C)  goodwill conclusion 
D)  summary conclusion 
A) topic conclusion 
B) call-to-action conclusion 
C)  goodwill conclusion 
D)  summary conclusion

Question 18

How does business writing differ from academic writing? List down the various points of difference between these two genres of writing.

Accepted Answer

Answers will vary. Business writing is j

Question 19

Discuss in detail the various techniques employed to emphasize an idea or a word in a message.

Accepted Answer

Answers will vary. Emphasis techniques i

Question 20

Why is it necessary to avoid discriminatory language? List the guidelines that help in avoiding bias in a document.

Accepted Answer

Answers will vary. Being responsive to i

Discuss why effective communicators should vary sentence and paragraph length in their writing.

While communicating, sentences in subjunctive mood:

Discuss the techniques employed by writers to link ideas together.

To emphasize a word or an idea, position it first or last in a sentence, clause, paragraph, or presentation.

Active voice differs from passive voice in that active voice:

In comparison with active voice, passive voice:

The following statement shows racial bias: "The chairman of the committee will be delivering a speech."

Business communicators normally use active voice more heavily than passive voice because active voice:

The _____ of a word is the literal meaning of the word plus an extra message that reveals the speaker's or writer's qualitative judgment.

When proofreading, which of the following questions should you ask to locate errors in the organization of a document?

Which of the following is an important step for fostering human relations in a professional setting?

Which of the following sentences has a connotative meaning?

Which of the following is true of business writing?

Which of the following sentences uses specific language?

Which of the following is considered an outdated expression?

A _____ reminds the reader of the key points of the body of a message in a more general way.

How does business writing differ from academic writing? List down the various points of difference between these two genres of writing.

Discuss in detail the various techniques employed to emphasize an idea or a word in a message.

Why is it necessary to avoid discriminatory language? List the guidelines that help in avoiding bias in a document.

Establishing a Framework for Business

Focusing on Interpersonal and Group Communication

Planning and Decision Making

Communicating Electronically

Delivering Good- and Neutral-News Messages

Delivering Bad-News Messages

Delivering Persuasive Messages

Understanding the Report Process and Research Methods

Managing Data and Using Graphics

Organizing and Preparing Reports and Proposals

Designing and Delivering Business Presentations

Preparing Resumes and Application Messages

Interviewing for a Job and Preparing Employment Messages

Filters

Exam 4: Preparing Written Messages

Discuss why effective communicators should vary sentence and paragraph length in their writing.

While communicating, sentences in subjunctive mood:

Discuss the techniques employed by writers to link ideas together.

To emphasize a word or an idea, position it first or last in a sentence, clause, paragraph, or presentation.

Active voice differs from passive voice in that active voice:

In comparison with active voice, passive voice:

The following statement shows racial bias: "The chairman of the committee will be delivering a speech."

Business communicators normally use active voice more heavily than passive voice because active voice:

The _____ of a word is the literal meaning of the word plus an extra message that reveals the speaker's or writer's qualitative judgment.

When proofreading, which of the following questions should you ask to locate errors in the organization of a document?

Which of the following is an important step for fostering human relations in a professional setting?

Which of the following sentences has a connotative meaning?

Which of the following is true of business writing?

Which of the following sentences uses specific language?

Which of the following is considered an outdated expression?

A _____ reminds the reader of the key points of the body of a message in a more general way.

How does business writing differ from academic writing? List down the various points of difference between these two genres of writing.

Discuss in detail the various techniques employed to emphasize an idea or a word in a message.

Why is it necessary to avoid discriminatory language? List the guidelines that help in avoiding bias in a document.

Establishing a Framework for Business

Focusing on Interpersonal and Group Communication

Planning and Decision Making

Communicating Electronically

Delivering Good- and Neutral-News Messages

Delivering Bad-News Messages

Delivering Persuasive Messages

Understanding the Report Process and Research Methods

Managing Data and Using Graphics

Organizing and Preparing Reports and Proposals

Designing and Delivering Business Presentations

Preparing Resumes and Application Messages

Interviewing for a Job and Preparing Employment Messages

Filters