Question 1

A checklist is a valuable supervisory tool to use when developing an orientation program.

Accepted Answer

A) True 
 B)False

Question 2

Name at least three situations that may require the hiring of additional employees.

Accepted Answer

Hiring may be necessary if (1) a regular

Question 3

Job posting creates a greater openness in an organization by making all employees aware of job opportunities.

Accepted Answer

A) True 
 B)False

Question 4

If there isn't a job description of a position, the supervisor should request the human resource department draft one.

Accepted Answer

A) True 
 B)False

Question 5

How often should a supervisor review the job descriptions for his/her department?

Accepted Answer

A)  Monthly. 
B)  Annually. 
C)  Every time a new employee is hired. 
D)  Never; this is a human resources task. 
A)  Monthly. 
B)  Annually. 
C)  Every time a new employee is hired. 
D)  Never; this is a human resources task.

Question 6

The finance supervisor is in the process of creating a new job for the finance department. Who should NOT be involved in creating it?

Accepted Answer

A)  The human resources department. 
B)  The finance supervisor. 
C)  Other employees in the finance department. 
D)  Employees from a variety of departments. 
A)  The human resources department. 
B)  The finance supervisor. 
C)  Other employees in the finance department. 
D)  Employees from a variety of departments.

Question 7

All of the following are conditions of conducting a successful selection interview, EXCEPT:

Accepted Answer

A)  Using the halo effect. 
B)  Taking notes. 
C)  Asking job-related questions. 
D)  Allowing time for the applicant to ask questions. 
A)  Using the halo effect. 
B)  Taking notes. 
C)  Asking job-related questions. 
D)  Allowing time for the applicant to ask questions.

Question 8

Nondirective interviews provide the applicant latitude in responding.

Accepted Answer

A) True 
 B)False

Question 9

Regardless of approach, the supervisor must develop relevant job-related questions.

Accepted Answer

A) True 
 B)False

Question 10

More important than the actual techniques used to orient new employees are the attitudes and behaviors of the supervisor.

Accepted Answer

A) True 
 B)False

Question 11

Every organization needs a human resource department.

Accepted Answer

A) True 
 B)False

Question 12

Human Resource Management includes all of the following EXCEPT:

Accepted Answer

A)  Philosophies. 
B)  Perceptions. 
C)  Policies. 
D)  Practices. 
A)  Philosophies. 
B)  Perceptions. 
C)  Policies. 
D)  Practices.

Question 13

Over which of the following staffing decisions would the supervisor have the LEAST authority?

Accepted Answer

A)  The initial decision to hire a candidate for a job within the department. 
B)  The final decision to hire or not to hire a particular candidate for a job within the department. 
C)  Determining whether a job position is open in his or her department. 
D)  The permanent removal of an employee due to corporate downsizing. 
A)  The initial decision to hire a candidate for a job within the department. 
B)  The final decision to hire or not to hire a particular candidate for a job within the department. 
C)  Determining whether a job position is open in his or her department. 
D)  The permanent removal of an employee due to corporate downsizing.

Question 14

A selection criterion is uniform in application if it is applied consistently to all job candidates.

Accepted Answer

A) True 
 B)False

Question 15

The majority of job applicants submit false informatio on their resumes.

Accepted Answer

A) True 
 B)False

Question 16

Asking "Who will care for your children while you are at work?" during an interview is not a discriminatory question because you want to make sure the employee has this issue covered before starting work.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements regarding a job applicant's references is NOT true?

Accepted Answer

A)  An overwhelming majority of U.S. companies do not check applicants' references before hiring. 
B)  Many former employers are reluctant to provide either positive or negative information about job applicants. 
C)  Applicants generally provide only references they know will say positive things. 
D)  Organizations that fail to check employees' references can be charged with criminal negligence if those employees later commit crimes. 
A)  An overwhelming majority of U.S. companies do not check applicants' references before hiring. 
B)  Many former employers are reluctant to provide either positive or negative information about job applicants. 
C)  Applicants generally provide only references they know will say positive things. 
D)  Organizations that fail to check employees' references can be charged with criminal negligence if those employees later commit crimes.

Question 18

Which of the following approaches to orienting a new employee is CORRECT?

Accepted Answer

A)  Only the supervisor should show the new employee around. 
B)  The supervisor can ask an experienced employee to orient the new employee. 
C)  The employee should be self-sufficient from day one. 
D)  Orientation of new employees is the job of the human-resources department. 
A)  Only the supervisor should show the new employee around. 
B)  The supervisor can ask an experienced employee to orient the new employee. 
C)  The employee should be self-sufficient from day one. 
D)  Orientation of new employees is the job of the human-resources department.

Question 19

The term competencies refers to the set of skills, knowledge, and personal attributes possessed by the superior performer.

Accepted Answer

A) True 
 B)False

Question 20

Orientation should be accomplished entirely on the employee's first day on the job.

Accepted Answer

A) True 
 B)False

A checklist is a valuable supervisory tool to use when developing an orientation program.

Name at least three situations that may require the hiring of additional employees.

Job posting creates a greater openness in an organization by making all employees aware of job opportunities.

If there isn't a job description of a position, the supervisor should request the human resource department draft one.

How often should a supervisor review the job descriptions for his/her department?

The finance supervisor is in the process of creating a new job for the finance department. Who should NOT be involved in creating it?

All of the following are conditions of conducting a successful selection interview, EXCEPT:

Nondirective interviews provide the applicant latitude in responding.

Regardless of approach, the supervisor must develop relevant job-related questions.

More important than the actual techniques used to orient new employees are the attitudes and behaviors of the supervisor.

Every organization needs a human resource department.

Human Resource Management includes all of the following EXCEPT:

Over which of the following staffing decisions would the supervisor have the LEAST authority?

A selection criterion is uniform in application if it is applied consistently to all job candidates.

The majority of job applicants submit false informatio on their resumes.

Asking "Who will care for your children while you are at work?" during an interview is not a discriminatory question because you want to make sure the employee has this issue covered before starting work.

Which of the following statements regarding a job applicant's references is NOT true?

Which of the following approaches to orienting a new employee is CORRECT?

The term competencies refers to the set of skills, knowledge, and personal attributes possessed by the superior performer.

Orientation should be accomplished entirely on the employee's first day on the job.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters

Exam 9: The Supervisor and Employee Recruitment, Selection, Orientation and Training

A checklist is a valuable supervisory tool to use when developing an orientation program.

Name at least three situations that may require the hiring of additional employees.

Job posting creates a greater openness in an organization by making all employees aware of job opportunities.

If there isn't a job description of a position, the supervisor should request the human resource department draft one.

How often should a supervisor review the job descriptions for his/her department?

The finance supervisor is in the process of creating a new job for the finance department. Who should NOT be involved in creating it?

All of the following are conditions of conducting a successful selection interview, EXCEPT:

Nondirective interviews provide the applicant latitude in responding.

Regardless of approach, the supervisor must develop relevant job-related questions.

More important than the actual techniques used to orient new employees are the attitudes and behaviors of the supervisor.

Every organization needs a human resource department.

Human Resource Management includes all of the following EXCEPT:

Over which of the following staffing decisions would the supervisor have the LEAST authority?

A selection criterion is uniform in application if it is applied consistently to all job candidates.

The majority of job applicants submit false informatio on their resumes.

Asking "Who will care for your children while you are at work?" during an interview is not a discriminatory question because you want to make sure the employee has this issue covered before starting work.

Which of the following statements regarding a job applicant's references is NOT true?

Which of the following approaches to orienting a new employee is CORRECT?

The term competencies refers to the set of skills, knowledge, and personal attributes possessed by the superior performer.

Orientation should be accomplished entirely on the employee's first day on the job.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters